Office Manager
swap
OnSite
Austin, Texas
Administrative
Office Suite
Job Score
90 pts
On-site model (+70)
Administrative (+10)
Office Suite (+10)
About Swap
Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.
Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.
At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
Hours: 16-20 hours per week, split flexibly across half days.
Monday (8:30am-13:30pm
Tuesday (09:30am - 15:00)
Thursday (09:30am - 15:00)
Reports to: People Operations Manager, as part of the wider People Operations team
About the Role
We're looking for a highly organised, proactive Office Manager to keep our Austin office running smoothly and make it a productive, welcoming place to work. You'll be the first point of contact for our Austin team on all things office-related, working closely with the People Operations team as Swap continues to grow.
Key Responsibilities
Oversee the day-to-day running of the Austin office, ensuring a productive and welcoming environment.
Act as the primary point of contact for Austin employees' operational needs, and coordinate with the wider People Operations team as needed.
Manage office vendors, supplies and services, including facilities and catering.
Coordinate in-office events, team gatherings and company meetings, including cross-office events with our wider teams.
Keep the office organised and help plan how the space is used.
Support health and safety compliance and workplace policies in the office.
Requirements
3+ years’ experience in office management or a similar role.
Strong organisational and multitasking skills, with high attention to detail.
Excellent interpersonal and communication skills.
Ability to handle sensitive information with discretion and professionalism.
Proactive and resourceful, and comfortable working in a fast-paced environment.
Comfortable working with a distributed team across different time zones.
What we offer
💰 Competitive base salary: Pay that reflects your experience and the impact you’ll have, reviewed regularly as you grow with us.
📈 Stock options: Own a piece of what we’re building. As a high-growth scale-up, you’ll share in the upside as the company grows.
🏖️ Generous PTO: Competitive annual leave, with public holidays on top, plus your birthday off so you can celebrate properly.
🏥 Private healthcare: Comprehensive private medical cover, so you can get the care you need quickly.
🏦 Pension contributions: Company contributions to help you build long-term financial security.
🧘 Wellness benefits: Support for your physical health and wellbeing, so you can look after yourself in the way that works for you.
💚 Mental health support: Access to mental health resources and support, because looking after your mind matters as much as your body.
👶 Enhanced maternity and paternity leave: Extra support when you’re growing your family, so you can focus on what matters most.
🏡 Flexible working: Choose how and where you do your best work, with the trust and autonomy to manage your own time.
✈️ Work abroad for 4 weeks a year: Take your laptop somewhere new for up to four weeks each year, whether that’s family, travel, or a change of scenery.
🎉 Quarterly team offsite budget: A dedicated budget each quarter for your team to get together, connect, and have fun.
🍻 Thursday happy hour: Wind down the week with your colleagues at our Thursday happy hour, held across all of our locations.
🥞 Breakfast Mondays: Start the week with a good meal and good company.
Diversity & Equal Opportunities:
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
What did you think of this job?
Loading comments...
About Administrative
The Administrative area is responsible for ensuring the efficient functioning of all organizational operations. Administrative professionals manage processes, human resources, procurement, and facility management.
Key skills include process management, Office 365, administrative ERPs, compliance, and people management. Knowledge of automation and AI tools is becoming increasingly relevant.
The digitization of administrative processes has created new opportunities for professionals who master technology and management.
About Office Suite
Proficiency in Office Suite is an essential skill for professionals across various areas. Microsoft Excel, Word, PowerPoint, and Outlook are fundamental tools in the corporate day-to-day, while Google Workspace and other collaborative solutions are gaining increasing space.
Key skills include advanced Excel (formulas, pivot tables, Power Query, VBA/Macros), Word (formatting, mail merge, styles), PowerPoint (presentation design, animations), Outlook (email and calendar management), and collaborative tools like Google Sheets, Notion, and Airtable.
Professionals with advanced Office Suite proficiency are valued in administrative, financial, data, and operational areas. Microsoft Office Specialist (MOS) certifications are important differentiators. The combination of advanced Excel with data analysis skills is one of the most in-demand competencies in the market.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Design
The Design field, especially UX/UI and Product Design, has experienced significant growth in recent years. With accelerated business digitization, the demand for professionals who can create intuitive and pleasant digital experiences has never been higher.
Key skills include Figma, Sketch, Adobe XD, user research, design thinking, prototyping, and system design. Product designers are increasingly valued for their direct impact on business results.
Remote work has opened doors for Brazilian designers to work for global companies, with competitive salaries in dollars and euros.
About Web3
The Web3 area represents the new phase of the decentralized internet, built on blockchain technology. Web3 professionals create decentralized applications (dApps), interact with smart contracts, manage digital assets (cryptocurrencies and NFTs), and utilize DeFi (Decentralized Finance) protocols, revolutionizing how data, ownership, and finance are managed online.
About Branding
Branding is the area responsible for building, managing, and strengthening a brand's identity and market value. Branding professionals create strategies that define how the brand is perceived by the public, from the logo to the complete customer experience.
Key skills include brand strategy, visual identity, brand guidelines, positioning, naming, brand voice, market research, brand equity, and brand management. Knowledge of graphic design (Figma, Illustrator, Photoshop), storytelling, and brand experience is a differentiator.
Branding professionals in technology companies are highly valued, especially those who master employer branding, digital branding, and can build strong, memorable brands in competitive markets. The field offers opportunities from brand designer to head of brand, with a focus on identity, differentiation, and perceived value.
About Information Security
The Information Security area is one of the most strategic and in-demand fields in the technology market. With the rise of cyberattacks, data breaches, and regulations like LGPD and GDPR, companies of all sizes invest heavily in professionals who can protect their digital assets.
Key specializations include Network Security, Cloud Security (AWS, Azure, GCP), Offensive Security (Penetration Testing, Red Team), Defensive Security (SOC, Blue Team), AppSec, and Security Governance. Tools like SIEM (Splunk, QRadar), firewalls, EDR, and Vulnerability Management platforms are essential.
Certifications like CISSP, CEH, OSCP, CompTIA Security+, and AWS Security Specialty are important differentiators. Information security professionals are among the highest-paid in the sector, with growing demand especially in fintechs, healthtechs, and large enterprises.
About Cloud Solutions
The Cloud Solutions area is responsible for designing, implementing, and managing cloud infrastructure and services (AWS, Azure, GCP) for companies. Cloud professionals architect scalable, secure, and cost-optimized solutions, from data center migrations to serverless and multi-cloud architectures.
Key skills include IaC (Terraform, CloudFormation), containers (Docker, Kubernetes), serverless (Lambda, Cloud Functions), managed databases (RDS, DynamoDB, BigQuery), cloud networking (VPC, CDN, load balancer), and security (IAM, WAF, KMS). Knowledge of FinOps, cloud governance, and AWS/Azure/GCP certifications is a differentiator.
Cloud Solutions professionals in technology companies are highly valued, especially those who master multi-cloud architectures, FinOps, and can optimize costs while maintaining performance and security. The field offers opportunities from cloud engineer to cloud solutions architect, head of cloud, and chief cloud architect.
Comments 0