Sr. Workplace Coordinator
perplexity
Job Score
70 ptsThe Workplace team powers and connects the workday for all Perplexity employees across our global offices.
We are hospitality and experience-driven at the core. We are made up of People people, meaning that we love supporting each other and all of the People in our workplace. We take on the good and the bad with optimism and with a positive, kind approach to solving problems, dealing with the obstacles handed to us, and proactively creating good around us. We think about each moment through the lens of our colleagues (our customers) so that we can create thoughtful and memorable experiences no matter what task we have at hand.
Our New York City office of approximately 100 seats is located in Union Square. The NYC Sr. Workplace Coordinator will be a part of the global Workplace team, and will be responsible for all office operational, coordination, and administrative tasks while cultivating a beautiful, positive, and productive workplace.
What You’ll Do
Keep the NYC office running with respect to the day to day reception, operations, vendor relationships and associated services, employee health & safety compliance, and facility maintenance all while creating a clean, polished, and positive environment for all to enjoy
Open/close the office daily (8:30am - 5:00pm) + be there at times when no one else is for special projects, maintenance or moves.
Support team mail and packaging assistance including accepting deliveries of small packages - triage, distribute, keeping it all organized
Manage inventory and order all office and kitchen supplies while tracking spend and working within the office budget. Remotely help with office and kitchen supply ordering for small neighboring offices.
Keep the office tidy, clean, organized and looking polished each and every hour of the day
Create a wonderful workplace experience and environment for employees, visitors, recruits, customers and vendors alike
Produce thoughtful and inclusive office experiences and events, collaborating with the Workplace team so there is consistency with other office locations and the global strategy
Organize, monitor, and communicate facility and building safety preparedness to employees
Build relationships with external parties (contractors, suppliers, etc.) and with building management, maintenance, and cleaning staff, including quality control, vendor accountability, and delivering feedback
Organize internal and external lunches, meetings, team-building events, and offsites ensuring proper preparation of all logistical pieces.
Assist with coordinating and being the on-site contact for design and construction projects
Assist with answering workplace tickets in a kind and timely manner
Assist with ad-hoc projects when time allows
Contribute in ways beyond this high level overview of the role’s responsibilities
What You Bring
3-5 years of experience working in facilities, workplace operations, office administration, or hospitality fields
Proficiency with G-Suite Products or the ability to learn software quickly
Excellent organization, planning and prioritization skills
Exceptionally strong ownership and can-do attitude with an operational mindset
Comfortable working autonomously, juggling multiple tasks under tight deadlines, switching gears at the drop of a hat, and having a “no task too small” mentality
Willingness to jump in where needed, picking up projects and checking things off lists even when it lands on your plate unexpectedly
Excellent written, non-verbal, and verbal communication skills; the ability to work well with various personality types, and are receptive to feedback...all while maintaining a high degree of professionalism and confidentiality
Genuine passion for supporting others and a contagiously positive attitude
The capability to anticipate others' needs and act with patience, kindness, and firmness
An eye for detail with regards to all things from process to projects to space to events
The ability to maintain a professional and kind game face even when things aren’t going as planned or desired; a propensity for problem solving quickly and quietly
A solid sense of self awareness and the desire for feedback to adapt and grow
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Social Media
The Social Media area is one of the most dynamic and constantly evolving fields in digital marketing. Social media professionals are responsible for creating, managing, and optimizing brand presence on digital platforms, building engagement and community with the target audience.
Key skills include social media management (Instagram, TikTok, LinkedIn, Facebook, YouTube), social media content creation, community management, paid social media (Meta Ads, LinkedIn Ads, TikTok Ads), metrics analysis, and strategic planning. Tools like Hootsuite, Sprout Social, Buffer, Later, and analytics platforms are essential.
Social media professionals in technology companies are highly valued, especially those who master paid social, social media analytics, and content strategies for different platforms. The field offers opportunities from analyst to head of social media, with a focus on growth, engagement, and return on investment.
About Customer Success
Customer Success is the area responsible for ensuring clients achieve their goals when using the product or service. It is a strategic function for retention, expansion, and customer satisfaction.
Key skills include account management, churn analysis, NPS, onboarding, upsell, and cross-sell. Knowledge of CS tools like Gainsight, Totango, and ChurnZero is a differentiator.
CS is becoming increasingly strategic in SaaS companies, with professionals directly contributing to recurring revenue growth (MRR/ARR).
About Frontend
The Frontend area is responsible for creating the visual interfaces that users interact with on websites and web applications. Frontend professionals combine technical skills with design to deliver intuitive, responsive, and accessible digital experiences.
Key skills include HTML, CSS, JavaScript/TypeScript, frameworks like React, Angular, and Vue, build tools (Webpack, Vite), CSS (Tailwind, Sass), testing (Jest, Cypress), and knowledge of web performance and accessibility (WCAG). Familiarity with design systems and reusable components is a differentiator.
Frontend developers in technology companies are highly valued, especially those who master React, Next.js, web performance, and accessibility. The field offers opportunities from junior developer to frontend architect, with a focus on user experience, performance, and code quality.
About Automation Analyst
The Automation Analyst is the professional responsible for identifying process optimization opportunities and developing automated workflows (RPA, scripts, or integrations). They map manual and repetitive tasks across various company areas and build automation solutions using low-code/no-code platforms (such as Zapier, Make, Power Automate, n8n) or RPA tools (such as UiPath), driving operational efficiency and error reduction.
About Design
The Design field, especially UX/UI and Product Design, has experienced significant growth in recent years. With accelerated business digitization, the demand for professionals who can create intuitive and pleasant digital experiences has never been higher.
Key skills include Figma, Sketch, Adobe XD, user research, design thinking, prototyping, and system design. Product designers are increasingly valued for their direct impact on business results.
Remote work has opened doors for Brazilian designers to work for global companies, with competitive salaries in dollars and euros.
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