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Virtual Events Manager

perplexity

Híbrido San Francisco
Uncategorized

Job Score

80 pts
Hybrid model (+80)

Perplexity is revolutionizing how companies get work done. We are seeking a Virtual Events Manager to build the channel that shows people what our products can do and teaches them how to use them. You will develop a deep working knowledge of our products, turn that knowledge into compelling live experiences, and own the programs that convert audiences into active users and qualified pipeline.

This role has two sides. You are a charismatic host and product storyteller who can command a virtual room, and you are the operator who keeps every event on the rails. You will find and prepare the right experts from across Perplexity, work with Growth to build the audience, and measure whether each program produced a real business return.

If you have a passion for understanding how things work, thrive in taking something complex and making it engaging, and want to build a world-class virtual events engine from the ground up, this role is for you.

Responsibilities

  • Know the product cold. Develop a deeper working knowledge of our products than anyone else in events, using new features as they ship, building the workflows yourself, and staying close to the teams that built them.

  • Own virtual events end to end. Run the channel from program strategy and calendar planning through event briefs, speaker staffing, rehearsals, live production, follow-up, and retros. Build a reliable portfolio of onboarding programs, product launches, feature deep-dives, customer conversations, and use-case workshops.

  • Bring the product to life. Host, moderate, present, and demonstrate the product live with energy and clarity. Turn complex capabilities into specific, accurate stories that audiences can understand and put to work.

  • Find and prepare the right people. Build relationships across Product, Engineering, Research, Sales, Customer Success, Partnerships, and Marketing to identify the strongest speakers and subject-matter experts for each program. Brief them thoroughly, sharpen their stories, and make sure they are ready to deliver.

  • Build the audience. Partner with Growth, Lifecycle, Social, Comms, Sales, and Customer Success on full-funnel promotion plans that drive qualified registrations. Track pacing closely, identify gaps early, and run experiments across audience, creative, channel mix, timing, and follow-up.

  • Turn every event into an engine. Extend the value of each program through recordings, replays, clips, FAQs, demo flows, education materials, and sales follow-up. Build formats and templates that make the next event faster and better.

  • Measure outcomes, not just outputs. Instrument the funnel from registration through attendance, engagement, product activation, qualified pipeline, and revenue. Track cost per registration, cost per attendee, cost per qualified attendee, sourced and influenced pipeline, and channel ROI, then use the findings to improve the portfolio.

  • Build the operating system. Create the intake process, master calendar, production checklists, run-of-show templates, speaker bench, readiness gates, contingency plans, scorecards, and reporting cadence required to scale the channel without lowering quality.

Qualifications

  • 3+ years of experience in virtual events, product marketing, customer education, demand generation, or a related role, ideally within a high-growth technology company, or work that proves the skill regardless of title.

  • Proven ability to learn technical products deeply and translate complex capabilities into simple, specific, and accurate live demonstrations.

  • A polished, credible on-camera presence, with experience hosting, interviewing, moderating, or presenting to professional audiences.

  • Strong cross-functional instincts and the ability to find, recruit, brief, and coordinate busy experts without relying on formal authority.

  • Full-funnel growth fluency, including registration strategy, audience segmentation, campaign testing, conversion, and post-event nurture.

  • Analytical rigor, with experience defining channel metrics, working with CRM and marketing automation data, and calculating return on investment.

  • Excellent production judgment and attention to detail, including rehearsals, technical readiness, live moderation, and fallback planning.

  • High slope: you learn unfamiliar products and domains fast, and your rate of improvement is your standout trait.

  • Extreme comfort delivering clarity in high-velocity, ambiguous environments.

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Technical support has evolved from a reactive to a proactive function, with high-level professionals working in Customer Engineering and Support Engineering.

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Tech & Remote Glossary

Stop getting lost in interviews and job descriptions

The job market, especially within tech and global companies, has developed its own dialect. Not understanding these acronyms can make you lose valuable opportunities or poorly negotiate your contract. To end this problem, we created the Definitive Glossary for the Remote Professional.

🏢 Work Models & Routine

Async (Asynchronous Work)
A communication model where responses don't need to be immediate. Instead of back-to-back meetings, the team relies on well-structured documents, threads, and messages. It's the gold standard for global companies spanning multiple time zones.
Sync (Synchronous Work)
The opposite of Async. It requires the team to be online and available at the same time for meetings, live chats, and real-time collaboration.
Daily / Stand-up
A quick daily meeting (usually 15 minutes) common in Agile (Scrum) methodologies. The team answers three questions: What did I do yesterday? What will I do today? Are there any blockers?
All-Hands / Town Hall
A company-wide meeting involving all employees. Usually led by the founders (C-Levels) to present results, new goals, and answer team questions.
1:1 (One-on-One)
A recurring individual meeting between a professional and their direct manager. It is used for career alignment, feedback, and problem-solving, not just for project status updates.

💰 Contracts, Benefits & Compensation

PTO (Paid Time Off)
Instead of strict, categorized leave policies, modern US companies usually offer a flexible pool of days (e.g., 20 days of PTO, or even "Unlimited PTO") that you can use for vacations, sick days, or personal matters, while receiving your regular compensation.
Equity / Stock Options
Company ownership. The startup offers you the right to buy shares at a heavily discounted strike price in the future. If the company grows, goes public, or is acquired, these shares can be highly lucrative.
Vesting (Vesting Schedule)
The rule that controls your Equity. It usually lasts 4 years. You don't get all the shares on day one; you "earn" them gradually as you stay with the company. A "1-year Cliff" means you must stay for at least one year to receive your first batch of shares.
RSUs (Restricted Stock Units)
Unlike Stock Options (where you have the right to buy the stock), RSUs are actual shares the company grants you as a bonus or part of your compensation package, following a strict Vesting schedule.
Independent Contractor (1099 / B2B)
The most common international hiring model for global talent working for US companies. You act as a service provider (business-to-business), receiving the gross salary (often six-figure compensation) without standard local payroll tax deductions at the source.

🤖 Recruitment & Hiring Process

ATS (Applicant Tracking System)
The "robot" that reads your resume. Software like Greenhouse, Ashby, and Workday are used to filter candidates by keywords before a human even looks at the document. (Pro tip: this is why your resume must be clean, semantic, and have the right keywords).
JD (Job Description)
The document that lists the responsibilities, technical requirements, and benefits of the open position.
Cultural Fit
The interview stage that evaluates if your core values, communication style, and worldview align with the company's culture. This is the ultimate test of your Soft Skills.
Onboarding
The integration process. It's the period of your first few weeks at the company, where you get your access credentials, learn about the culture, study the internal documentation, and understand how the product works.

🚀 How to use this to your advantage?

The secret isn't just knowing what these acronyms mean, but using them actively. If during an interview for a premium tech role you ask, "How does your PTO policy and Vesting schedule work?", the recruiter will immediately perceive you as a high-level professional, familiar with the global market standards.

The remote job market requires preparation. And having the right vocabulary is the first big step to securing six-figure proposals and standing out among thousands of applicants.

Expert Tip

Agile and Project Management in Today's Market

1. Move Beyond "Doing Agile": Deliver Real Value

One of the biggest mistakes candidates make in interviews for Agile roles is focusing too much on ceremonies (Dailies, Plannings, Retrospectives) and forgetting their actual purpose. Recruiters from global tech companies want to know how you eliminated bottlenecks and boosted team efficiency.

"True Agile success isn't measured by how many practices you implement, but by how much value you deliver to the customer and how quickly you do it."

Instead of writing "facilitated Scrum ceremonies" on your resume, use a results-driven approach: "Reduced team Cycle Time by 20% by identifying and removing bottlenecks in the value stream."

2. Certifications That Actually Bypass the ATS

While practical experience is the ultimate deciding factor, Applicant Tracking Systems (ATS) used by top US companies (like Greenhouse, Ashby, and Workday) filter resumes strictly through keywords. Holding the right certifications ensures you pass this first robotic barrier and get your profile in front of a human recruiter.

  • Professional Scrum Master (PSM I, II) by Scrum.org: Highly respected because it doesn't require renewal and features a rigorous, Scrum Guide-based exam.
  • Project Management Professional (PMP) by PMI: The gold standard for traditional, predictive, and hybrid Project Management.
  • PMI Agile Certified Practitioner (PMI-ACP): Excellent for demonstrating broad knowledge across multiple Agile frameworks (Scrum, Kanban, Lean).
  • SAFe (Scaled Agile Framework): Absolutely essential if you are targeting Enterprise-level corporations that have scaled Agile across thousands of employees.

3. Mastering Flow Metrics and Tools (Hard Skills)

The modern Agile professional must be data-driven. Companies offering six-figure compensation expect you to extract actionable insights from tools like Jira, Confluence, or Azure DevOps.

During technical interviews, be prepared to discuss how you utilize flow metrics, such as:

  • Lead Time and Cycle Time: To measure efficiency and the actual time it takes to deliver requests.
  • Throughput: The number of work items completed in a given timeframe.
  • Cumulative Flow Diagram (CFD): To visually identify bottlenecks in the workflow.
  • OKRs (Objectives and Key Results): To align the development team's daily work with the company's high-level strategic goals.

4. Soft Skills and Conflict Resolution in Async Teams

In global, remote-first, and asynchronous environments, communication is the biggest challenge. A top-tier Project Manager or Scrum Master acts as a shield for the tech team and a bridge for stakeholders.

Demonstrate emotional intelligence, empathy, and negotiation skills. You will often face situational questions like: "How would you handle a Product Owner who constantly changes the Sprint scope mid-cycle?" Your answer should highlight peaceful, data-driven negotiation focused on business impact and team predictability.

Conclusion: Your Competitive Edge

To land premium Project Management and Agile roles, you must position yourself as a strategic business partner, not just a process enforcer. Understand the product, master the metrics, and know how to guide people towards continuous improvement.

References & Useful Links