Senior Product Manager, Command Center
harvey
Job Score
100 ptsWhy Harvey
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
Harvey is building the definitive AI platform for legal, and as our enterprise customer base grows, the tools that let firms and legal departments observe, govern, and act on how Harvey is used have never been more critical. The Senior Product Manager, Command Center will own the product vision and roadmap for Harvey's Command Center and internal admin platform — the operational control surface where enterprise administrators monitor adoption and usage, manage users and access, and steer their organization's deployment of Harvey at scale. This role sits within the Product organization and partners closely with Engineering, Design, Security, and Go-to-Market teams to ensure Command Center meets the rigorous requirements of the world's largest and most regulated enterprises. You will have a direct and measurable impact on Harvey's ability to land and expand within complex organizations by making the platform observable, governable, and easy to administer at scale. This is a high-visibility, scale-up surface with significant room to shape the team and the product as our enterprise footprint expands.
What You'll Do
Define and drive the product strategy and roadmap for Command Center, spanning usage and adoption analytics, administrative controls, and organizational governance.
Partner with Engineering and Design to deliver scalable, secure, and intuitive admin experiences that meet the operational needs of large enterprise customers.
Engage directly with enterprise customers, customer success, and sales teams to deeply understand admin pain points, reporting and governance requirements, and integration needs — and translate those insights into high-impact product investments.
Establish and track key metrics for platform adoption, admin efficiency, and governance coverage, using data to inform prioritization and measure success.
Design the dashboards, reporting, and controls that turn product usage data into actionable visibility for customer administrators and internal leadership.
Drive alignment across stakeholders on trade-offs, sequencing, and scope, communicating clearly at both the executive and working-team levels.
What You Have
5+ years of product management experience, with significant time spent building B2B SaaS products for large enterprise customers.
Deep familiarity with enterprise admin, analytics, and governance domains such as usage reporting, identity management (SSO, SCIM, RBAC), audit logging, and access controls.
A technical background or a strong desire to go deep on engineering design and trade-offs.
Demonstrated ability to navigate complex enterprise environments, working with security, compliance, and IT stakeholders to deliver products that satisfy rigorous organizational requirements.
Strong analytical and communication skills, with experience using data to drive decisions and the ability to articulate a clear product vision to both technical and non-technical audiences.
A track record of shipping high-quality products end-to-end, from discovery and definition through launch and iteration, in fast-paced and ambiguous environments.
Compensation
$177,700 - $266,500 USD
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
About Product Management
Product Management is one of the most strategically relevant areas in technology organizations. The Product Manager is responsible for defining product vision, prioritizing features, and coordinating multidisciplinary teams to deliver value to users.
Essential skills include strategic thinking, data analysis, communication, leadership, and technical knowledge. Tools like Jira, Confluence, Miro, and analytics platforms are fundamental in daily work.
Salaries for PMs range from entry-level to senior positions at major tech companies, with growing opportunities for international remote work.
About Marketing
The Marketing area is strategic for the growth and positioning of any company. It encompasses traditional marketing, brand management, market research, trade marketing, product marketing, and market intelligence. Marketing professionals are responsible for planning and executing strategies that connect brands to their target audience.
Key skills include brand management, market research, competitive analysis, product marketing, trade marketing, pricing, relationship marketing, and channel development. Knowledge of research tools (Nielsen, Kantar, Ipsos), BI, and advanced spreadsheets is a differentiator.
Marketing professionals in technology companies are highly valued, especially those who master product marketing, go-to-market strategy, and data-driven marketing. The field offers opportunities from analyst to CMO, with a focus on growth, brand positioning, and return on investment.
About Product Manager
The Product Manager (PM) is the professional responsible for defining the strategy, vision, and roadmap of a digital product. They work at the intersection of technology, business, and user experience (UX), leading the discovery and delivery of solutions that solve real problems in a viable way for the company.
Key skills include product discovery, data and metrics analysis (AARRR, NPS, LTV), user research, go-to-market strategy, roadmapping, strategic prioritization, and leadership by influence. Tools like Amplitude, Mixpanel, Hotjar, Jira, and Notion are fundamental.
Product Managers play a central role in the growth of startups, scale-ups, and large technology companies, with career progression opportunities to Product Leader, Head of Product, and Chief Product Officer (CPO).
About Public Relations
The Public Relations (PR) area focuses on managing the reputation, image, and communication of an organization with its various stakeholders (such as clients, investors, employees, media, and the community). PR professionals develop corporate communication strategies, manage media relations (press relations), organize institutional events, and work in image crisis prevention and management.
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Understand the scope of work, key skills, and tools used in different career areas.
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The Sales area is responsible for generating revenue and expanding the customer base. B2B and B2C sales professionals are fundamental for sustainable growth of any organization.
Key skills include prospecting, negotiation, CRM (Salesforce, HubSpot), sales enablement, and value consulting. The consultative and data-driven approach is increasingly valued.
Consultative sellers and senior Sales Managers have very high earning potential, with OTE (On-Target Earnings) that can exceed monthly salaries in technology companies.
About Administrative
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Key skills include process management, Office 365, administrative ERPs, compliance, and people management. Knowledge of automation and AI tools is becoming increasingly relevant.
The digitization of administrative processes has created new opportunities for professionals who master technology and management.
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Branding is the area responsible for building, managing, and strengthening a brand's identity and market value. Branding professionals create strategies that define how the brand is perceived by the public, from the logo to the complete customer experience.
Key skills include brand strategy, visual identity, brand guidelines, positioning, naming, brand voice, market research, brand equity, and brand management. Knowledge of graphic design (Figma, Illustrator, Photoshop), storytelling, and brand experience is a differentiator.
Branding professionals in technology companies are highly valued, especially those who master employer branding, digital branding, and can build strong, memorable brands in competitive markets. The field offers opportunities from brand designer to head of brand, with a focus on identity, differentiation, and perceived value.
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Key certifications include CSM, PSM, SAFe, ICP, and Kanban. Knowledge of Scrum, Kanban, XP, and agile frameworks is essential, as are leadership and facilitation soft skills.
Senior Agile coaches and Scrum Masters are highly valued, especially in technology companies that adopt agile methodologies at scale.
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BI professionals in technology companies are highly valued, especially those who master data visualization, analytics engineering, and can translate complex data into actionable insights for the business. The field offers opportunities from BI analyst to head of data, with a focus on data-driven decision making.
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