Product And Research Operations Manager, Voices
cartesia
Job Score
90 ptsAbout Cartesia
Our mission is to architect AI that learns from and interacts with the world like humans do.
We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences.
We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI.
The Role
We're looking for a Product and Research Operations Manager to run the operational backbone of Cartesia's Voice function - supporting voice production for customers, talent sourcing and logistics, and voice delivery for Go-To-Market and Customer Success. You'll work directly alongside our Voice Production Lead and Voice Library Lead, and provide hands-on support across their respective work-streams.
Part of your time will go toward cross-functional ad-hoc operations, including supporting growth initiatives.
Your Impact
Voice Production & Library - Support execution of voice production runs alongside the Voice Production Lead. Over time, you'll own day-to-day production and library health reporting, take on more locales and volume, and build automations to streamline the process.
Sourcing & Talent logistics - Support voice sourcing alongside the Voice Library Lead. Build the systems to source, vet, and create voices for the voice library with voice acting talent as well as vendors.
Customer Voice Delivery & Enablement - Own customer-facing voice engagements end to end, driving customers to be successful with our models. Drive voice-related GTM enablement.
Ad-hoc Strategy and Growth Projects - Support ad-hoc strategy & operations work, including helping run events and marketing initiatives for Cartesia in London. Support Cartesia’s growth in international markets on a project by project basis.
What We're Looking For
3 - 6 years as an operator at a high-growth tech startup or in strategy consulting (MBB or similar)
High agency - a proactive self-starter who can operate autonomously to get things done in ambiguous environments
Customer-facing chops, with the ability to drive conversations with executives
Semi-technical - comfortable using tools like Cursor, Claude Code, etc to build lightweight systems, and understands core concepts of system design
Genuine interest in operating with founder-level hunger, and real enthusiasm for voice and audio technology - you have opinions on it, not just interest
What makes a strong candidate:
Experience in the AI industry, especially in AI Strategy and Operations or Product Operations roles
A track record of going out of your way to get things done proactively
Builds lightweight systems autonomously
Detail-oriented under volume; maintains attention to detail even with large volume of tasks
Credible in front of GTM teams and customers without needing a lead in the room
More Details
🏢 In-office policy: We’re an in-person team based out of offices in 🇺🇸 San Francisco, 🇬🇧 London and 🇮🇳 Bangalore. We love being in the office, hanging out together, and learning from each other every day.
🌎 Visa sponsorship: We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call.
🚢 We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don’t sacrifice quality or design along the way.
🤝 We support each other. We have an open & inclusive culture that’s focused on giving everyone the resources they need to succeed.
Our Benefits (US Employees Only)
💰 Compensation Competitive base salary alongside attractive equity package.
🩺 Health Insurance Fully covered medical insurance along with dental and vision for you and your family.
🧑🧑🧒🧒 Parental Leave 9 weeks paternity & 12 weeks maternity leave
🏦 401(k)
🚆 Commuter Allowance A monthly stipend to help you get to and from the office.
🏖️ Flexible PTO Take as much time as you need to recharge your batteries.
🍲 Meals & Snacks Lunch, dinner and plenty of snacks, provided daily.
🦖 Your own personal Yoshi
Our Commitment to Equal Opportunity
Cartesia is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
About Product Management
Product Management is one of the most strategically relevant areas in technology organizations. The Product Manager is responsible for defining product vision, prioritizing features, and coordinating multidisciplinary teams to deliver value to users.
Essential skills include strategic thinking, data analysis, communication, leadership, and technical knowledge. Tools like Jira, Confluence, Miro, and analytics platforms are fundamental in daily work.
Salaries for PMs range from entry-level to senior positions at major tech companies, with growing opportunities for international remote work.
About Public Relations
The Public Relations (PR) area focuses on managing the reputation, image, and communication of an organization with its various stakeholders (such as clients, investors, employees, media, and the community). PR professionals develop corporate communication strategies, manage media relations (press relations), organize institutional events, and work in image crisis prevention and management.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Technical Support
Technical Support is essential to ensure customer satisfaction and retention. Support professionals resolve technical issues, document solutions, and identify patterns that can lead to product improvements.
Key skills include troubleshooting, customer service, technical documentation, ITIL knowledge, and ticketing tools (Zendesk, Freshdesk, Intercom).
Technical support has evolved from a reactive to a proactive function, with high-level professionals working in Customer Engineering and Support Engineering.
About Frontend
The Frontend area is responsible for creating the visual interfaces that users interact with on websites and web applications. Frontend professionals combine technical skills with design to deliver intuitive, responsive, and accessible digital experiences.
Key skills include HTML, CSS, JavaScript/TypeScript, frameworks like React, Angular, and Vue, build tools (Webpack, Vite), CSS (Tailwind, Sass), testing (Jest, Cypress), and knowledge of web performance and accessibility (WCAG). Familiarity with design systems and reusable components is a differentiator.
Frontend developers in technology companies are highly valued, especially those who master React, Next.js, web performance, and accessibility. The field offers opportunities from junior developer to frontend architect, with a focus on user experience, performance, and code quality.
About Content Manager
The Content Manager is the professional responsible for leading the entire content strategy, production, and management of an organization. They define the editorial strategy, coordinate writing teams, and ensure content aligns with business goals and brand identity.
Key skills include content strategy, editorial planning, content audit, buyer persona, customer journey, content ops, content governance, performance metrics (ROI, engagement, organic traffic), and team management. Knowledge of WordPress, Contentful, Notion, and analytics tools is a differentiator.
Content Managers in technology companies are highly valued, especially those who can align content with conversion funnels, lead multidisciplinary teams, and use data to optimize editorial strategy. The field offers opportunities from content manager to head of content, with a focus on strategy, quality, and scale.
About QA and Testing
QA and Software Testing are fundamental to ensure the quality and reliability of applications. QA professionals ensure that the delivered product meets requirements and is free of critical defects.
Key skills include manual and automated testing, Selenium, Cypress, Playwright, Postman, JMeter, and CI/CD pipeline knowledge. Performance and security testing are differentiators.
With the adoption of DevOps and continuous deployment, the demand for automation QAs and SDETs continues to grow.
About Project Management
Project Management is essential to ensure strategic initiatives are delivered on time, within scope, and with quality. PM professionals coordinate teams, manage risks, and communicate with stakeholders.
Key methodologies include PMBOK, PRINCE2, Scrum, and Kanban. Tools like Jira, Asana, Monday, and MS Project are widely used in daily work.
Certifications like PMP and PgMP are important differentiators in the market, with growing demand in technology and consulting companies.
Comments 0