Product & Research Operations Manager, Voice Library
cartesia
OnSite
*HQ - San Francisco, CA
Product
Job Score
80 pts
On-site model (+70)
Product (+10)
About Cartesia
Our mission is to architect AI that learns from and interacts with the world like humans do.
We're pioneering the model architectures that will make this possible. Our founding team met as PhDs at the Stanford AI Lab, where we invented State Space Models or SSMs, a new primitive for training efficient, large-scale foundation models. Our team combines deep expertise in model innovation and systems engineering paired with a design-minded product engineering team to build and ship cutting edge models and experiences.
We're funded by leading investors at Index Ventures and Lightspeed Venture Partners, along with Factory, Conviction, A Star, General Catalyst, SV Angel, Databricks and others. We're fortunate to have the support of many amazing advisors, and 90+ angels across many industries, including the world's foremost experts in AI.
The Role:
We are looking for a Product and Research Operations Manager to own, scale, and operate Cartesia's voice library. This role sits at the intersection of product operations, vendor management, and creative production, and directly impacts model quality, customer outcomes, and revenue. You will own the end-to-end library system: quality standards, gap analysis, sourcing strategy, procurement, bespoke enterprise delivery, and royalties.
You are building the voice ecosystem that powers our product, translating research insights and customer needs into a continually rising quality bar and partnering across research, product, GTM, and customer-facing teams to deliver voices that win in the real world.
Your Impact:
Own library health and quality: audit the existing library, remediate issues, and build the quality bar, recurring audit cadence, and issue-reporting workflows that keep standards high as the library grows
Build systems to measure library gaps across use cases, personas, and locales, then design and execute a sourcing strategy to fill them
Run formal procurement processes end to end, from proposal formation and benchmarking through negotiation and SLAs, expanding our vendor ecosystem beyond current channels
Build scalable voice production pipelines in partnership with our voice production team, translating applied research insights into a continually rising quality bar
Own bespoke voice sourcing for enterprise customers: source, produce, and deliver custom voices with clear SLAs, working with GTM and CS to turn them into reference wins and expansion revenue
Make the library discoverable for GTM and CS through recommendation tooling and self-serve collateral
Own voice royalties and payouts, including talent payments, tracking, and auditable documentation, in partnership with Finance and Legal
What you bring:
5+ years in operations, management consulting, or product at a high-growth technology or AI company
You've stood up a function or program from scratch and turned ambiguity into repeatable process
Strong vendor and contractor management experience across sourcing, scoping, SLAs, and quality oversight
High autonomy and a bias toward shipping; you own problems end to end from insight through execution
Strong cross-functional communication; you can influence without authority across Research, Product, GTM, and CS
Sound voice and audio judgment; you can assess quality and accent correctness and articulate what separates a bar-raising voice from a generic one
Comfort building lightweight tooling and using AI tools to scale operations without linear headcount growth
Nice to have:
Experience with audio, speech, or voice technology
Experience running marketplace, catalog, or data operations programs
Founder experience
More Details
🏢 In-office policy: We’re an in-person team based out of offices in 🇺🇸 San Francisco, 🇬🇧 London and 🇮🇳 Bangalore. We love being in the office, hanging out together, and learning from each other every day.
🌎 Visa sponsorship: We provide visa sponsorship support and assess each circumstance on a case-by-case basis. However, visa sponsorship is dependent on many factors, including the role you are applying for, and the location you are going to be based, and so we can't always guarantee success. Your Recruiter will work with you to understand your visa sponsorship needs from the first call.
🚢 We ship fast. All of our work is novel and cutting edge, and execution speed is paramount. We have a high bar, and we don’t sacrifice quality or design along the way.
🤝 We support each other. We have an open & inclusive culture that’s focused on giving everyone the resources they need to succeed.
Our Benefits (US Employees Only)
💰 Compensation Competitive base salary alongside attractive equity package.
🩺 Health Insurance Fully covered medical insurance along with dental and vision for you and your family.
🧑🧑🧒🧒 Parental Leave 9 weeks paternity & 12 weeks maternity leave
🏦 401(k)
🚆 Commuter Allowance A monthly stipend to help you get to and from the office.
🏖️ Flexible PTO Take as much time as you need to recharge your batteries.
🍲 Meals & Snacks Lunch, dinner and plenty of snacks, provided daily.
🦖 Your own personal Yoshi
Our Commitment to Equal Opportunity
Cartesia is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
About Product Management
Product Management is one of the most strategically relevant areas in technology organizations. The Product Manager is responsible for defining product vision, prioritizing features, and coordinating multidisciplinary teams to deliver value to users.
Essential skills include strategic thinking, data analysis, communication, leadership, and technical knowledge. Tools like Jira, Confluence, Miro, and analytics platforms are fundamental in daily work.
Salaries for PMs range from entry-level to senior positions at major tech companies, with growing opportunities for international remote work.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Traffic Manager
The Traffic Manager is the professional responsible for planning, executing, and optimizing paid media campaigns across various digital platforms. With the competitiveness of the digital market, paid traffic professionals are essential for generating qualified leads and maximizing return on advertising investment.
Key skills include campaign management on Google Ads, Meta Ads, LinkedIn Ads, and TikTok Ads, media planning, metrics analysis (ROAS, CPA, CPC, CTR), A/B testing, remarketing, and landing page creation. Tools like Google Analytics, Google Tag Manager, Hotjar, and automation platforms are essential.
Traffic managers in technology companies are highly valued, especially those who master performance marketing, conversion funnel optimization, and scaling strategies. The field offers opportunities from media analyst to head of performance, with a focus on growth, budget efficiency, and return on investment.
About Branding
Branding is the area responsible for building, managing, and strengthening a brand's identity and market value. Branding professionals create strategies that define how the brand is perceived by the public, from the logo to the complete customer experience.
Key skills include brand strategy, visual identity, brand guidelines, positioning, naming, brand voice, market research, brand equity, and brand management. Knowledge of graphic design (Figma, Illustrator, Photoshop), storytelling, and brand experience is a differentiator.
Branding professionals in technology companies are highly valued, especially those who master employer branding, digital branding, and can build strong, memorable brands in competitive markets. The field offers opportunities from brand designer to head of brand, with a focus on identity, differentiation, and perceived value.
About UX Design
The User Experience (UX) Design area focuses on optimizing the overall user experience when interacting with a product or service. UX professionals conduct user research (UX Research), map journeys, create wireframes, perform usability tests, and define navigation flows to ensure the product is intuitive, useful, and meets users' real needs.
About Design
The Design field, especially UX/UI and Product Design, has experienced significant growth in recent years. With accelerated business digitization, the demand for professionals who can create intuitive and pleasant digital experiences has never been higher.
Key skills include Figma, Sketch, Adobe XD, user research, design thinking, prototyping, and system design. Product designers are increasingly valued for their direct impact on business results.
Remote work has opened doors for Brazilian designers to work for global companies, with competitive salaries in dollars and euros.
About Project Manager
The Project Manager is the professional responsible for planning, executing, and controlling projects end-to-end, ensuring they are delivered on time, within budget, and with the expected quality. With the growing complexity of businesses, project management professionals are fundamental to organizational success.
Key skills include planning and scheduling, scope, cost, risk, quality, and resource management, stakeholder communication, cross-functional team leadership, and use of agile and traditional methodologies. Certifications like PMP, PRINCE2, and Six Sigma are important differentiators.
Project Managers in technology companies are highly valued, especially those who master agile methodologies (Scrum, Kanban), tools like Jira and MS Project, and can deliver complex projects efficiently. The field offers opportunities from project analyst to head of PMO, with a focus on execution, governance, and business value.