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Software Engineer, Compute Infrastructure

openai

Híbrido San Francisco
Development Uncategorized

Job Score

90 pts
Hybrid model (+80) Development (+10)

About the Team:

Compute Infrastructure builds the platform that turns enormous amounts of compute into a reliable engine for frontier AI. We design, provision, schedule, operate, and optimize the systems that connect accelerators, CPUs, networks, storage, data centers, orchestration software, agent infrastructure, developer tools, and observability into one coherent experience for researchers and product teams.

Our work spans the entire stack: capacity planning and cluster lifecycle, bare-metal automation, distributed systems, Kubernetes and scheduling, deep system optimization, high-performance networking, storage, fleet health, reliability, workload profiling, benchmarking, and the developer experience that lets teams use enormous compute systems with confidence. At this scale, small improvements to communication, scheduling, hardware efficiency, or debugging workflows can compound into meaningful research velocity. We are hiring across Compute Infrastructure rather than for a single narrow team, and we use this opening to match strong engineers to the problems where they can have the most leverage.

About the Role

We are looking for engineers who want to build the compute platform behind OpenAI's research and products. You may not be the strongest in low-level systems, high-performance computing, distributed infrastructure, reliability, CaaS, agent infrastructure, developer platforms, tooling, or the user experience around infrastructure. What matters is that you can reason carefully about complex systems, write durable software, and raise the quality and velocity of the people around you.

Depending on your background and interests, you might work close to hardware, close to users, on CaaS and agent infrastructure, or on the control planes and data planes in between. You could help bring new supercomputing capacity online, optimize training workloads from profiler traces and benchmarks, improve NCCL and collective communication behavior, reason about GPUs, NICs, topology, firmware, thermals, and failure modes, or design abstractions that make heterogeneous clusters feel like one coherent platform.

We do not expect every candidate to have worked at every layer. Some engineers will go deep on systems performance, kernel or runtime behavior, large-scale networking protocols, RDMA, NCCL, GPU hardware behavior, benchmarking, scheduling, or hardware reliability; others will make the platform more usable through APIs, tools, workflows, and developer experience. The common thread is strong engineering judgment and excitement about making enormous compute systems faster, more reliable, and easier to use.

This is a general opening for Compute Infrastructure. We will consider candidates for teams across Compute Infrastructure and match you based on your strengths, the problems that motivate you, and where the infrastructure needs are highest.

Where you might work

  • Compute Foundations: Build the low-level platform primitives that make heterogeneous hardware, providers, and data centers repeatable, automatable, and operable at scale.

  • Fleet / Orchestration: Turn raw capacity into reliable, efficient clusters and scheduling systems that researchers and product teams can use with minimal friction and great experience.

  • Core Network Engineering: Build and operate the high-performance networking fabrics, protocols, and observability needed for the largest training and serving workloads.

  • Hardware Health and Observability: Detect, diagnose, remediate, and prevent hardware and fleet-health issues so usable compute stays high across providers and accelerator generations.

  • Storage: Build scalable, performant, durable storage abstractions that keep data movement and storage access from becoming a bottleneck to research or products.

  • Agent Infrastructure: Build sandboxed execution infrastructure for agentic workloads across research and production, with strong isolation, reliability, and scale.

In this role, you will:

  • Build and deeply optimize reliable system software for large-scale compute systems that run some of the world's most demanding AI workloads

  • Design and operate infrastructure across accelerators, CPUs, NICs, switches, networking protocols, storage, data centers, cluster orchestration, scheduling, and fleet health

  • Profile, benchmark, and optimize training workloads across compute, memory, storage, networking, NCCL and collective communication, and cluster scheduling bottlenecks

  • Create hardware-aware automation that makes provisioning, firmware and driver upgrades, incident response, and day-to-day operations faster and less error-prone

  • Build CaaS, agent infrastructure, profiling, observability, benchmarking, and platform tools that help researchers, product engineers, and operators launch, debug, and optimize workloads with less friction

  • Turn operational lessons into better systems, stronger abstractions, and clearer ownership boundaries across teams

  • Collaborate across research, engineering, security, networking, hardware, and data center teams to make compute capacity more capable and easier to use

You might thrive in this role if you:

  • Have built or operated distributed systems, infrastructure platforms, high-performance computing environments, large-scale networking systems, Kubernetes clusters, developer tools, or production systems with demanding reliability requirements

  • Enjoy working across layers of the stack and are comfortable moving between software, hardware, networking, systems performance, reliability, and user needs

  • Care about making complex infrastructure understandable, observable, and usable for the people depending on it

  • Can diagnose hard problems under real operational pressure while still investing in long-term engineering quality

  • Like building leverage for others, whether through APIs, automation, debugging tools, CaaS and agent infrastructure primitives, workflow improvements, or better platform abstractions

  • Are motivated by scale, efficiency, reliability, and disciplined measurement through benchmarks, profiles, and production evidence

  • Communicate clearly, take ownership, and work well with teams whose constraints and goals differ from your own

Qualifications

  • Strong software engineering skills and experience building, operating, or improving production infrastructure systems

  • Experience in one or more relevant areas such as distributed systems, operating systems, networking protocols, RDMA, NCCL or collective communication, storage, Kubernetes, scheduling, observability, reliability engineering, high-performance computing, GPU infrastructure, CaaS, agent infrastructure, hardware-aware performance optimization, benchmarking, developer experience, or infrastructure tooling

  • Ability to debug complex system behavior across software, hardware, networking, and workload layers, then turn findings into robust improvements

  • Comfort with ambiguity, strong ownership, and a bias toward practical, durable solutions

  • Interest in working on infrastructure that directly enables frontier AI research and product impact

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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About Software Development

Software Development is one of the most dynamic and constantly evolving fields in the job market. Professionals in this area are responsible for creating, maintaining, and optimizing web, mobile, and desktop applications that impact millions of users daily.

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Discover Other Areas

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Finance Career Guide

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Communication Career Guide

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Product Career Guide

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Tech & Remote Glossary

Stop getting lost in interviews and job descriptions

The job market, especially within tech and global companies, has developed its own dialect. Not understanding these acronyms can make you lose valuable opportunities or poorly negotiate your contract. To end this problem, we created the Definitive Glossary for the Remote Professional.

🏢 Work Models & Routine

Async (Asynchronous Work)
A communication model where responses don't need to be immediate. Instead of back-to-back meetings, the team relies on well-structured documents, threads, and messages. It's the gold standard for global companies spanning multiple time zones.
Sync (Synchronous Work)
The opposite of Async. It requires the team to be online and available at the same time for meetings, live chats, and real-time collaboration.
Daily / Stand-up
A quick daily meeting (usually 15 minutes) common in Agile (Scrum) methodologies. The team answers three questions: What did I do yesterday? What will I do today? Are there any blockers?
All-Hands / Town Hall
A company-wide meeting involving all employees. Usually led by the founders (C-Levels) to present results, new goals, and answer team questions.
1:1 (One-on-One)
A recurring individual meeting between a professional and their direct manager. It is used for career alignment, feedback, and problem-solving, not just for project status updates.

💰 Contracts, Benefits & Compensation

PTO (Paid Time Off)
Instead of strict, categorized leave policies, modern US companies usually offer a flexible pool of days (e.g., 20 days of PTO, or even "Unlimited PTO") that you can use for vacations, sick days, or personal matters, while receiving your regular compensation.
Equity / Stock Options
Company ownership. The startup offers you the right to buy shares at a heavily discounted strike price in the future. If the company grows, goes public, or is acquired, these shares can be highly lucrative.
Vesting (Vesting Schedule)
The rule that controls your Equity. It usually lasts 4 years. You don't get all the shares on day one; you "earn" them gradually as you stay with the company. A "1-year Cliff" means you must stay for at least one year to receive your first batch of shares.
RSUs (Restricted Stock Units)
Unlike Stock Options (where you have the right to buy the stock), RSUs are actual shares the company grants you as a bonus or part of your compensation package, following a strict Vesting schedule.
Independent Contractor (1099 / B2B)
The most common international hiring model for global talent working for US companies. You act as a service provider (business-to-business), receiving the gross salary (often six-figure compensation) without standard local payroll tax deductions at the source.

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ATS (Applicant Tracking System)
The "robot" that reads your resume. Software like Greenhouse, Ashby, and Workday are used to filter candidates by keywords before a human even looks at the document. (Pro tip: this is why your resume must be clean, semantic, and have the right keywords).
JD (Job Description)
The document that lists the responsibilities, technical requirements, and benefits of the open position.
Cultural Fit
The interview stage that evaluates if your core values, communication style, and worldview align with the company's culture. This is the ultimate test of your Soft Skills.
Onboarding
The integration process. It's the period of your first few weeks at the company, where you get your access credentials, learn about the culture, study the internal documentation, and understand how the product works.

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The secret isn't just knowing what these acronyms mean, but using them actively. If during an interview for a premium tech role you ask, "How does your PTO policy and Vesting schedule work?", the recruiter will immediately perceive you as a high-level professional, familiar with the global market standards.

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Expert Tip

The New Account Manager Profile: How to Land the Best Remote B2B SaaS Jobs

The Evolution of Account Management: Beyond Relationship Building

If you are aiming for an Account Manager (AM), Key Account Manager (KAM), or Enterprise Account Director role in 2026, it is crucial to understand that the traditional "order-taker" profile focused solely on charisma is a thing of the past. In tech companies, especially within the B2B SaaS (Software as a Service) model, Customer Acquisition Cost (CAC) is higher than ever. Consequently, retaining and expanding the existing customer base are now the primary drivers of profitability.

Recruiters at tech giants and hyper-growth startups are looking for hybrid professionals: individuals with sharp emotional intelligence, but who also possess strong analytical skills to interpret usage data and prevent churn. If your resume does not reflect this duality, you will quickly be filtered out by modern ATS algorithms.

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1. Mastery of Data-Driven Strategies

An elite Account Manager does not wait for the client to complain before taking action. They actively monitor account health. During interviews, you must be able to discuss how you leverage CRM tools (like Salesforce, HubSpot, or Pipedrive) and Customer Success platforms (like Gainsight or Totango) to identify Upsell and Cross-sell opportunities.

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— Gartner Report on B2B Sales

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You will act as the voice of the customer within the company. The most competitive roles require the AM to translate client business pains into actionable insights for Product Managers (PMs) and Software Engineers. In your portfolio of achievements, always mention how your clients' feedback helped shape the product roadmap, resulting in new features and increased Net Promoter Scores (NPS).

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With remote work firmly established globally, traditional in-person business lunches have been replaced by strategic Zoom calls and asynchronous alignments. You need to demonstrate your ability to lead a Quarterly Business Review (QBR) effectively in a remote setting, presenting ROI (Return on Investment) reports that easily justify contract renewals.

Practical Interview Tips

When you reach the interview stage with a VP of Sales or Head of Customer Success, drop the generic speech and bring concrete numbers to the table. Structure your answers using the STAR method (Situation, Task, Action, Result).

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The Path to Six-Figure Remote Roles

The US tech market remains highly competitive, with enterprise account roles in startups and scale-ups consistently offering six-figure base salaries plus aggressive OTE (On-Target Earnings). However, simply applying through standard job boards often leads your resume straight into a black hole. To access the "hidden job market" of premium US Remote opportunities, smart networking and utilizing curated tech platforms are absolute requirements.

"The best sales opportunities are not the ones you merely apply for; they are the ones your reputation and network qualify you for in advance."

— Harvard Business Review: The Future of B2B Sales