Staff Product Manager, Legal Operations Platform
harvey
Híbrido
New York
Product
Job Score
90 pts
Hybrid model (+80)
Product (+10)
Why Harvey
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 1500+ customers in 60+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
Harvey is building the platform that defines how legal and professional services teams work with AI. As our product matures and adoption scales, our ecosystem — integrations, APIs, data partnerships, and third-party extensibility — is becoming a core growth lever and strategic differentiator.
We’re looking for a senior product leader who will own and drive the 0 to 1 strategy for Harvey’s legal operations platform – the feature set that is quickly becoming the premier admin experience for in-house legal teams, giving General Counsel and legal operations leaders visibility and control over how their department engages, governs, and evaluates the outside firms and vendors it relies on. This person joins the Product team, whose mission is to transform how legal professionals interact with AI to deliver faster, higher-quality outcomes at scale. The role directly enables Harvey’s enterprise expansion by giving large legal departments the operational tooling they need to adopt Harvey with confidence – a critical unlock for procurement-led and compliance-driven buyers. It sits on one of Harvey’s highest-impact roadmaps, with a level of ambition that has generated real excitement across the legal industry, from in-house teams to the outside firms they work with. They will partner with engineering, design, go-to-market, and customer success to define the roadmap and shipping cadence for one of Harvey’s fastest-growing product surfaces. It is a rare opportunity to define from first principles how AI-native software reshapes a decades-old legal operations workflow.
This is a highly strategic role at the intersection of platform, product, and partnerships. You’ll work closely with engineering, design, partnerships, and GTM teams to build capabilities that are not just functional, but transformative – making Harvey the system of intelligence for professional work.
What You'll Do
Define and own the product roadmap for Harvey’s legal operations platform – from how legal departments configure and govern their relationships with outside firms and vendors to performance visibility and compliance – ensuring it aligns with Harvey’s enterprise strategy.
Drive end-to-end execution of features from discovery through launch, working closely with engineering to ship on a fast cadence while maintaining a high quality bar.
Partner with enterprise customers and customer success to deeply understand how legal departments manage their relationships with outside firms and vendors today, translating those insights into product requirements that unlock adoption at scale.
Collaborate cross-functionally with go-to-market, partnerships, and legal engineering to ensure these features are positioned and enabled effectively for sales and deployment.
Establish success metrics and feedback loops that quantify the value the platform delivers to customers, using data to continuously prioritize and iterate.
What You Have
7+ years of product management experience, with at least 3 years at a Staff or Senior PM level at a high-growth technology company.
Proven track record of owning and scaling complex platform or infrastructure products, ideally in enterprise SaaS, document management, knowledge management, or data-intensive domains.
Strong technical acumen with the ability to engage deeply with engineering on system design, distributed systems, data pipelines, and retrieval architectures.
Experience building products that handle sensitive data with robust security, compliance, and access control requirements.
Excellent communication skills with the ability to influence stakeholders at various levels, from engineers to executives.
Demonstrated ability to thrive in ambiguous, fast-paced environments and drive clarity through complexity.
Strong product sense and attention to detail-ability to think through both high-level strategy and nitty-gritty implementation details.
Compensation
$213,600 - $300,000
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
About Product Management
Product Management is one of the most strategically relevant areas in technology organizations. The Product Manager is responsible for defining product vision, prioritizing features, and coordinating multidisciplinary teams to deliver value to users.
Essential skills include strategic thinking, data analysis, communication, leadership, and technical knowledge. Tools like Jira, Confluence, Miro, and analytics platforms are fundamental in daily work.
Salaries for PMs range from entry-level to senior positions at major tech companies, with growing opportunities for international remote work.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Product Manager
The Product Manager (PM) is the professional responsible for defining the strategy, vision, and roadmap of a digital product. They work at the intersection of technology, business, and user experience (UX), leading the discovery and delivery of solutions that solve real problems in a viable way for the company.
Key skills include product discovery, data and metrics analysis (AARRR, NPS, LTV), user research, go-to-market strategy, roadmapping, strategic prioritization, and leadership by influence. Tools like Amplitude, Mixpanel, Hotjar, Jira, and Notion are fundamental.
Product Managers play a central role in the growth of startups, scale-ups, and large technology companies, with career progression opportunities to Product Leader, Head of Product, and Chief Product Officer (CPO).
About UI Design
The User Interface (UI) Design area focuses on creating and designing all the visual elements that users interact with in a digital product. This includes screens, buttons, icons, typography, color palettes, and responsive layouts, ensuring an aesthetically pleasing, consistent, and easy-to-use interface. Skills in tools like Figma and knowledge of design systems are essential.
About Technical Support
Technical Support is essential to ensure customer satisfaction and retention. Support professionals resolve technical issues, document solutions, and identify patterns that can lead to product improvements.
Key skills include troubleshooting, customer service, technical documentation, ITIL knowledge, and ticketing tools (Zendesk, Freshdesk, Intercom).
Technical support has evolved from a reactive to a proactive function, with high-level professionals working in Customer Engineering and Support Engineering.
About Information Security
The Information Security area is one of the most strategic and in-demand fields in the technology market. With the rise of cyberattacks, data breaches, and regulations like LGPD and GDPR, companies of all sizes invest heavily in professionals who can protect their digital assets.
Key specializations include Network Security, Cloud Security (AWS, Azure, GCP), Offensive Security (Penetration Testing, Red Team), Defensive Security (SOC, Blue Team), AppSec, and Security Governance. Tools like SIEM (Splunk, QRadar), firewalls, EDR, and Vulnerability Management platforms are essential.
Certifications like CISSP, CEH, OSCP, CompTIA Security+, and AWS Security Specialty are important differentiators. Information security professionals are among the highest-paid in the sector, with growing demand especially in fintechs, healthtechs, and large enterprises.
About Account Manager
The Account Manager is the professional responsible for managing and expanding the relationship with clients after the sale. They act as a strategic partner, ensuring satisfaction, retention, and account growth, connecting client needs with company solutions.
Key skills include relationship management, negotiation, upsell and cross-sell, contract renewal, account planning, business reviews, metrics analysis (NPS, churn, LTV), and CRM knowledge (Salesforce, HubSpot). Communication, empathy, and business vision are fundamental differentiators.
Account Managers in technology and SaaS companies are highly valued, especially those who can increase recurring revenue (MRR/ARR) through account expansion and churn prevention. The field offers opportunities from account executive to director of accounts, with a focus on strategic relationship, revenue growth, and customer success.