← Back to jobs

Engineering Manager, Model Infrastructure

harvey

Híbrido San Francisco
Engineering Uncategorized

Job Score

90 pts
Hybrid model (+80) Engineering (+10)

Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.

Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.

At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

As the Engineering Manager for Model Infrastructure, you'll lead the team responsible for the platform powering every model request across Harvey. You'll partner closely with AI Research, Product Engineering, Infrastructure, and external AI providers to ensure our platform remains reliable, scalable, and cost-efficient as our business grows.

Model Infrastructure is one of Harvey's most strategic engineering organizations. Every product capability—from chat experiences and agents to document workflows and future reasoning systems—depends on this platform.

Over the next several years, the team will evolve beyond operating third-party models to building the infrastructure that enables Harvey to train, evaluate, deploy, and operate our own frontier AI models. This role offers the opportunity to shape the technical foundation of Harvey's AI platform and build an organization that will power the company's next phase of growth.

What You'll Do

  • Lead and grow a high-performing team of software engineers responsible for Harvey's Model Infrastructure platform.

  • Define the technical roadmap for model reliability, scalability, and operational excellence.

  • Build highly reliable systems for model provisioning, capacity management, failover, and incident response across multiple AI providers.

  • Own Harvey's multi-provider model platform, including provider integrations, SDK upgrades, API migrations, and onboarding new model providers.

  • Drive the evolution of our Unified Model Controller (UMC) and Model Selector platform to automatically detect degraded models and intelligently route traffic based on health, latency, quality, compliance, and cost.

  • Improve observability through health dashboards, alerting, token usage analytics, cost reporting, and end-to-end model telemetry.

  • Partner with Product Engineering to support new model launches, capacity planning, experimentation, and proactive production monitoring.

  • Lead initiatives to improve inference efficiency, reduce infrastructure costs, and increase model utilization across providers.

  • Build the infrastructure foundation for Harvey's future model training efforts, including data pipelines, model operations, training environments, and AI platform capabilities.

  • Partner with executive leadership on long-term AI infrastructure strategy and vendor relationships.

  • Recruit, mentor, and develop exceptional engineering talent while fostering a culture of technical excellence and operational ownership.

What You Have

  • 8+ years of software engineering experience, including multiple years managing high-performing engineering teams.

  • Experience leading teams responsible for large-scale distributed systems or cloud infrastructure.

  • Strong technical background that enables you to guide architectural decisions and mentor senior engineers.

  • Experience operating highly available production services with strong reliability and operational excellence.

  • Experience building platforms that require scalability, observability, automation, and cost optimization.

  • Strong cross-functional leadership skills with the ability to partner effectively across Engineering, Research, Product, and external vendors.

  • Excellent communication skills and the ability to influence technical strategy across organizations.

  • A passion for building teams and developing engineering talent.

Nice to Have

  • Experience with AI infrastructure, LLM serving, or machine learning platforms.

  • Experience working with multiple model providers such as OpenAI, Anthropic, Azure OpenAI, Fireworks, Baseten, or open-source model ecosystems.

  • Experience building inference platforms, model gateways, traffic routing systems, or policy-based serving infrastructure.

  • Experience with Kubernetes, cloud infrastructure, distributed systems, and large-scale observability platforms.

  • Experience supporting GPU infrastructure, model training platforms, or ML infrastructure.

  • Familiarity with data platforms and technologies such as Spark, Kafka, Flink, Airflow, or Iceberg.

  • Experience leading organizations through periods of rapid growth and technical transformation.

Compensation

$260,000 - $340,000 USD

Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.

#LI-AN2

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

What did you think of this job?

Comments 0

Want to leave a comment?
Sign in or create your account in seconds to join the discussion.
Loading comments...

About Engineering

Software Engineering goes beyond traditional development, focusing on scalability, performance, and system architecture. Software engineers are responsible for designing infrastructures that support millions of simultaneous users.

Skills include microservices architecture, DevOps, cloud computing, application security, and performance optimization. Knowledge of containerization (Docker, Kubernetes) and CI/CD is increasingly required.

Senior software engineers are rare and highly compensated professionals, with opportunities at major global tech companies.

Discover Other Areas

Understand the scope of work, key skills, and tools used in different career areas.

About Marketing

The Marketing area is strategic for the growth and positioning of any company. It encompasses traditional marketing, brand management, market research, trade marketing, product marketing, and market intelligence. Marketing professionals are responsible for planning and executing strategies that connect brands to their target audience.

Key skills include brand management, market research, competitive analysis, product marketing, trade marketing, pricing, relationship marketing, and channel development. Knowledge of research tools (Nielsen, Kantar, Ipsos), BI, and advanced spreadsheets is a differentiator.

Marketing professionals in technology companies are highly valued, especially those who master product marketing, go-to-market strategy, and data-driven marketing. The field offers opportunities from analyst to CMO, with a focus on growth, brand positioning, and return on investment.

About SEO Analyst

The SEO Analyst is the professional responsible for optimizing websites for search engines, increasing organic visibility and qualified traffic. With the growing importance of digital marketing, SEO professionals are fundamental to any online presence strategy.

Key skills include on-page and off-page SEO, technical SEO, keyword research, SEO audits, link building, optimized content creation, and metrics analysis. Tools like Google Search Console, Google Analytics, Ahrefs, Semrush, Moz, and Screaming Frog are essential for daily work.

SEO analysts in technology companies are highly valued, especially those who master technical SEO, Core Web Vitals, and data-driven content strategies. The field offers opportunities from junior analyst to head of SEO, with a focus on organic growth, domain authority, and return on investment.

About Business Analysis

The Business Analyst (BA) is the professional responsible for identifying problems, opportunities, and solutions in organizational processes, acting as a bridge between business areas and the technology development team. They gather and specify requirements, map value streams, design future processes, and help ensure that software deliveries align with the company's strategic goals.

About Agile

The Agile and Digital Transformation area is fundamental for organizations seeking efficiency and rapid adaptation. Agile professionals facilitate processes, eliminate bottlenecks, and promote a culture of continuous improvement.

Key certifications include CSM, PSM, SAFe, ICP, and Kanban. Knowledge of Scrum, Kanban, XP, and agile frameworks is essential, as are leadership and facilitation soft skills.

Senior Agile coaches and Scrum Masters are highly valued, especially in technology companies that adopt agile methodologies at scale.

About Scrum Master

The Scrum Master is the professional responsible for facilitating the adoption of Scrum and agile practices within development teams. They act as servant leaders, removing impediments, promoting continuous improvement, and ensuring Scrum events and ceremonies happen in the best possible way.

Key skills include event facilitation (sprint planning, daily, review, retrospective), backlog management, team coaching, conflict resolution, and agile metrics (velocity, burndown, cycle time). Knowledge of Jira, Trello, Azure DevOps, and frameworks like Kanban, XP, and SAFe is a differentiator.

Scrum Masters in technology companies are highly valued, especially those who can promote team autonomy, create psychologically safe environments, and lead agile transformations at scale. The field offers opportunities from junior scrum master to agile coach, head of agile, and director of agile transformation.

Career Guides

Technology Career Guide

Planning, skills, interviews, and professional growth in IT, Data Science, DevOps, and Product.

Read full guide →

Design Career Guide

UX/UI, Graphic Design, Product Design. Portfolio, tools, interviews, and growth in the Design field.

Read full guide →

Marketing Career Guide

SEO, Paid Media, Growth, Content Marketing. Certifications, tools, and strategies to grow in Digital Marketing.

Read full guide →

Finance Career Guide

Financial market, investments, corporate finance, certifications, and strategies to grow in the financial field.

Read full guide →

Communication Career Guide

Journalism, PR, Corporate Communication, Content Marketing, and Multimedia Production.

Read full guide →

Administration Career Guide

Business Management, HR, Logistics, Consulting, Project Management, and Entrepreneurship.

Read full guide →

Data Career Guide

Data Science, Data Engineering, BI, Machine Learning, and AI. From training to the job market.

Read full guide →

Product Career Guide

Product Management, Product Ownership, Agile, Scrum, and OKRs. From strategy to execution.

Read full guide →

Tech & Remote Glossary

Stop getting lost in interviews and job descriptions

The job market, especially within tech and global companies, has developed its own dialect. Not understanding these acronyms can make you lose valuable opportunities or poorly negotiate your contract. To end this problem, we created the Definitive Glossary for the Remote Professional.

🏢 Work Models & Routine

Async (Asynchronous Work)
A communication model where responses don't need to be immediate. Instead of back-to-back meetings, the team relies on well-structured documents, threads, and messages. It's the gold standard for global companies spanning multiple time zones.
Sync (Synchronous Work)
The opposite of Async. It requires the team to be online and available at the same time for meetings, live chats, and real-time collaboration.
Daily / Stand-up
A quick daily meeting (usually 15 minutes) common in Agile (Scrum) methodologies. The team answers three questions: What did I do yesterday? What will I do today? Are there any blockers?
All-Hands / Town Hall
A company-wide meeting involving all employees. Usually led by the founders (C-Levels) to present results, new goals, and answer team questions.
1:1 (One-on-One)
A recurring individual meeting between a professional and their direct manager. It is used for career alignment, feedback, and problem-solving, not just for project status updates.

💰 Contracts, Benefits & Compensation

PTO (Paid Time Off)
Instead of strict, categorized leave policies, modern US companies usually offer a flexible pool of days (e.g., 20 days of PTO, or even "Unlimited PTO") that you can use for vacations, sick days, or personal matters, while receiving your regular compensation.
Equity / Stock Options
Company ownership. The startup offers you the right to buy shares at a heavily discounted strike price in the future. If the company grows, goes public, or is acquired, these shares can be highly lucrative.
Vesting (Vesting Schedule)
The rule that controls your Equity. It usually lasts 4 years. You don't get all the shares on day one; you "earn" them gradually as you stay with the company. A "1-year Cliff" means you must stay for at least one year to receive your first batch of shares.
RSUs (Restricted Stock Units)
Unlike Stock Options (where you have the right to buy the stock), RSUs are actual shares the company grants you as a bonus or part of your compensation package, following a strict Vesting schedule.
Independent Contractor (1099 / B2B)
The most common international hiring model for global talent working for US companies. You act as a service provider (business-to-business), receiving the gross salary (often six-figure compensation) without standard local payroll tax deductions at the source.

🤖 Recruitment & Hiring Process

ATS (Applicant Tracking System)
The "robot" that reads your resume. Software like Greenhouse, Ashby, and Workday are used to filter candidates by keywords before a human even looks at the document. (Pro tip: this is why your resume must be clean, semantic, and have the right keywords).
JD (Job Description)
The document that lists the responsibilities, technical requirements, and benefits of the open position.
Cultural Fit
The interview stage that evaluates if your core values, communication style, and worldview align with the company's culture. This is the ultimate test of your Soft Skills.
Onboarding
The integration process. It's the period of your first few weeks at the company, where you get your access credentials, learn about the culture, study the internal documentation, and understand how the product works.

🚀 How to use this to your advantage?

The secret isn't just knowing what these acronyms mean, but using them actively. If during an interview for a premium tech role you ask, "How does your PTO policy and Vesting schedule work?", the recruiter will immediately perceive you as a high-level professional, familiar with the global market standards.

The remote job market requires preparation. And having the right vocabulary is the first big step to securing six-figure proposals and standing out among thousands of applicants.

Expert Tip

Data-Driven: How Data Defines Company Success or Failure

The Data-Driven Era: How Data Culture Defines Company Success or Failure

Published by Mondywork | Category: Data / Business Intelligence

The End of Corporate Gut Feeling

In the past, major business decisions were made based on intuition, previous experience, or the famous "gut feeling" of directors (what the market refers to as the HiPPO - Highest Paid Person's Opinion). Today, however, in a highly competitive and globalized corporate ecosystem, relying on guesswork is the fastest recipe for bankruptcy.

Digital transformation didn't just connect processes; it generated a massive volume of information. The companies that thrive are those that know how to capture, clean, and transform this raw data into actionable insights.

"Data-driven organizations are 23 times more likely to acquire customers, six times as likely to retain those customers, and 19 times as likely to be profitable as a result."
— McKinsey Global Institute Study

What Does it Mean to Have a Data-Driven Culture?

Being Data-Driven doesn't just mean subscribing to expensive Analytics tools or having a beautiful dashboard on the office wall. It's a fundamental shift in organizational culture, where truth is sought in the numbers before any action is executed.

  • Predictability: Predictive models allow companies to forecast market trends, customer churn, and operational bottlenecks before they happen.
  • Risk Mitigation: Decisions based on statistics drastically reduce the margin of error in investments and new product launches.
  • Personalization at Scale: Behavioral analysis enables marketing to deliver exactly what the user wants, right when they have the highest propensity to buy.

The Impact of Business Intelligence (BI) and Big Data

To extract the true value from information, companies are building robust Business Intelligence (BI) and Big Data departments. ETL (Extract, Transform, Load) processes, Data Lakes architecture, and the mastery of software like Power BI and Tableau have become the backbone of top-tier US startups and unicorns.

The Harvard Business Review has repeatedly highlighted that the professional who can translate complex data into business language is a modern corporation's most valuable asset. It's not enough to have the data; you must know how to tell a story with it (Data Storytelling).

The Job Market: The Hunt for Data Talent

With this paradigm shift, the demand for Data Engineers, BI Analysts, Data Scientists, and Analytics Engineers has skyrocketed. International companies—especially in the US and Europe—are aggressively hiring global professionals for 100% US Remote roles, offering highly competitive six-figure compensation packages.

For these companies, which use rigorous Applicant Tracking Systems (ATS like Ashby, Workday, and Greenhouse), the ideal candidate is one who seamlessly blends technical mastery (SQL, Python, DAX) with a sharp business acumen.


References and Recommended Reading

  • McKinsey & Company: The data-driven enterprise of 2025.
  • Harvard Business Review: How to Build a Data-Driven Culture.
  • Gartner: Top Trends in Data and Analytics.

Master the art of turning data into revenue?

The best US startups and global tech companies are actively looking for analytical professionals like you, offering remote roles with premium compensation. Don't miss out on the top Data, BI, and Machine Learning opportunities in the market.