Business Process Architect
interstates
Remote - US
Public Relations
Job Score
80 pts
On-site model (+70)
Public Relations (+10)
Take Charge of Your Career at Interstates
At Interstates, we don’t just show up to work, we show up for each other. From our headquarters in Iowa to job sites across the country, we’re doing award-winning electrical, controls, automation, and OT work that powers industrial facilities for clients here in the U.S. and around the world. Whether you’re bending conduit, wiring panels, writing code, supporting projects, or helping things run behind the scenes, you’ll be part of a crew that works hard, shares laughs, and takes pride in doing quality work. We believe in building strong teams, doing the right thing, and making a difference in the communities where we live. If you want to grow and do meaningful work, you’ll feel at home here.
We are seeking a Business Process Architect to join our Digital & Data team. In this role, you'll partner with business leaders, project teams, IT, and operational stakeholders to design, implement, and continuously improve the business processes that keep Interstates running efficiently.
This position is ideal for someone who enjoys solving complex business challenges, leading cross-functional initiatives, and creating practical solutions that improve how people, processes, data, and technology work together. You'll help turn business needs into scalable, user-friendly solutions while ensuring new processes are successfully implemented, adopted, and continuously improved.
At Interstates, our success starts with yours.
Interstates Describes Its Culture as Family-Like
- Caring co-workers treat each other like family.
- Be treated like an individual, not just a number.
- Flexible schedules allow you to focus on your personal life as well as work life.
- Lunch gatherings and social activities promote fun and camaraderie.
- Support charities and your community through events sponsored and hosted by Interstates.
Our Why
- Providing opportunities for our people
- Making a difference with our clients
- Pursuing a better way
Sound too good to be true? Submit your application today and let Interstates show you why we're an industry leader in more ways than one.
Essential Duties & Responsibilities
- Lead cross-functional business process improvement and technology implementation initiatives from planning through deployment and long-term operational support.
- Evaluate business workflows across multiple teams to identify process gaps, inefficiencies, dependencies, and improvement opportunities.
- Partner with business leaders, subject matter experts, IT, data teams, and external vendors to gather requirements, evaluate solutions, and drive implementation.
- Translate business needs into practical workflows, process standards, business requirements, and system configurations.
- Facilitate project planning activities, including prioritization, work sequencing, risk management, issue resolution, and stakeholder communication.
- Research solution options, develop recommendations, present findings, and oversee implementation of approved improvements.
- Ensure processes are scalable, standardized, and practical for employees in both office and field environments.
- Support change management, training, user adoption, and knowledge transfer for new processes and technology.
- Establish feedback loops with users and business leaders to identify enhancement opportunities and continuously improve business capabilities.
- Prioritize enhancements based on business value, usability, risk, strategic alignment, and implementation effort.
- Coordinate with IT and support teams to define ownership of systems, integrations, data flows, and ongoing maintenance.
- Communicate project status, key decisions, risks, and implementation progress with business leaders and stakeholders.
- Maintain focus on delivering measurable business outcomes through improved execution, workflow consistency, user adoption, and continuous improvement.
Qualifications
- Bachelor's degree in Construction Management, Engineering, Business, Information Technology, Operations, or a related field preferred. Equivalent industry experience will also be considered.
- Experience leading cross-functional projects, business process improvements, system implementations, or technology-enabled change initiatives.
- Strong understanding of operational workflows within construction, engineering, manufacturing, automation, project delivery, or related industries.
- Experience translating business needs into process improvements and implementation plans.
- Demonstrated ability to standardize and improve processes across multiple teams or business functions.
- Strong systems-thinking skills with the ability to understand the relationships between people, processes, technology, and data.
- Experience collaborating with business leaders, IT teams, data teams, vendors, and subject matter experts.
- Excellent communication, facilitation, stakeholder management, and problem-solving skills.
- Ability to manage multiple priorities and navigate ambiguity while driving projects to completion.
- Proficiency with Microsoft Office and collaborative work management tools. Experience with enterprise business systems, workflow platforms, or construction technology is preferred.
Preferred Certifications
- Project Management Professional (PMP)
- Lean
- Agile
- Business Analysis
- Change Management certifications
Compensation: The anticipated salary range for this position is $120,000–$160,000 annually. Final compensation will be determined based on experience, qualifications, skills, and overall fit for the role.
Travel: This is a remote position with up to 35% travel for meetings, implementation support, training, project coordination, stakeholder engagement, and visits to Interstates offices and project locations as needed.
What You Should Know Before You Apply
Interstates may collect personal information as part of your job application, such as your contact details, work history, education, and any information you provide. This information is used only for recruitment, to evaluate your candidacy, and to meet legal requirements. For details about our privacy practices and your rights under the California Consumer Privacy Act (CCPA), please see our Privacy Policy. By applying, you acknowledge that you have reviewed this notice.
Interstates is an EEO provider and offers a drug-free workplace. Employment at Interstates is at-will and may be terminated at any time with or without notice or cause, except as otherwise provided by law.
About Public Relations
The Public Relations (PR) area focuses on managing the reputation, image, and communication of an organization with its various stakeholders (such as clients, investors, employees, media, and the community). PR professionals develop corporate communication strategies, manage media relations (press relations), organize institutional events, and work in image crisis prevention and management.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Project Manager
The Project Manager is the professional responsible for planning, executing, and controlling projects end-to-end, ensuring they are delivered on time, within budget, and with the expected quality. With the growing complexity of businesses, project management professionals are fundamental to organizational success.
Key skills include planning and scheduling, scope, cost, risk, quality, and resource management, stakeholder communication, cross-functional team leadership, and use of agile and traditional methodologies. Certifications like PMP, PRINCE2, and Six Sigma are important differentiators.
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About Business Intelligence
Business Intelligence (BI) is the area responsible for transforming raw data into strategic information for decision-making. BI professionals build dashboards, reports, and analyses that help companies understand their performance and identify growth opportunities.
Key skills include data modeling (star schema, snowflake), ETL (extraction, transformation, loading), advanced SQL, BI tools (Power BI, Tableau, Looker), data warehousing, KPIs, and business metrics analysis (MRR, churn, cohort). Knowledge of dbt, Airflow, and data pipelines is a differentiator.
BI professionals in technology companies are highly valued, especially those who master data visualization, analytics engineering, and can translate complex data into actionable insights for the business. The field offers opportunities from BI analyst to head of data, with a focus on data-driven decision making.
About Business Analysis
The Business Analyst (BA) is the professional responsible for identifying problems, opportunities, and solutions in organizational processes, acting as a bridge between business areas and the technology development team. They gather and specify requirements, map value streams, design future processes, and help ensure that software deliveries align with the company's strategic goals.
About Product Owner
The Product Owner (PO) is the professional responsible for maximizing the value of the product delivered by the development team. They act as the voice of the customer and stakeholders, managing and prioritizing the product backlog, defining clear user stories, and ensuring the team works on the most valuable items for the business.
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Product Owners are highly sought-after professionals in the technology market, working collaboratively with Scrum Masters, Product Managers, and engineering teams to drive agility and continuous value delivery.
About Technical Support
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Key skills include troubleshooting, customer service, technical documentation, ITIL knowledge, and ticketing tools (Zendesk, Freshdesk, Intercom).
Technical support has evolved from a reactive to a proactive function, with high-level professionals working in Customer Engineering and Support Engineering.