Contract - Associate Configuration Support Specialist
nintendo
Redmond, WA
Technical Support
Information Security
Cloud Solutions
Product Owner
Job Score
100 pts
On-site model (+70)
Technical Support (+10)
Information Security (+10)
Cloud Solutions (+10)
Nintendo of America
About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.Based in Redmond, Wash.,
Nintendo of America serves as headquarters for Nintendo’s operations in the Americas. We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.
SUMMARY:
Provides specialized product and systems configuration management in support of Nintendo’s products.
DESCRIPTION OF DUTIES
- Works with customers such as Engineers, Design, Technical Services, Stores, Sales, and Marketing to develop product and part specifications. Remediates issues and gain stakeholder alignment to standards and guidelines. Ensure requirements are met in a timely manner.
- Research part identification and Bill of Materials (BOM) structure for parts and materials.
- Generates BOMs and part numbers to support NOA products. Analyzes, troubleshoots workflow process issues. Propose and implement approved solutions.
- Identify opportunities for continuous improvement initiatives.
- Participate in initiatives with a broad range of departments on special projects related to configuration control.
- Follow standard configuration practices and ensure specifications conform.
- Manage part requests and approval process flow. Identify and resolve process issues.
- Ensure conformity to data stewardship models and effectively communicates changes to released documentation.
- Coordinate with other departments to manage New Product Introduction ensuring needed information is in the system at the appropriate time to meet production schedules.
- Participate in Configuration Control Board meetings and Process Improvement meetings.
- Ensure security of confidential parts and product information.
- Understand integration testing of departmental applications, including ERP version updates and monthly releases, and its impact to their process.
SUMMARY OF REQUIREMENTS
- Minimum of one year of experience working with ERP systems.
- Basic knowledge/experience using Agile software, or equivalent product lifecycle management software, for creation and maintenance of items, bills of material, and specifications.
- Experience working with multiple departments on a unified project timeline and objectives.
- Expertise in Part Number Methodology and Configuration Control process.
- Requires basic knowledge of engineering/technology theories, practices and procedures.
- Bachelor’s degree in a related field, or equivalent combination of education and experience.
- Technical degree or equivalent work experience.
This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.
This contract position includes the base pay range listed below and is eligible for benefits through the employing agency. Agency benefits include eligibility for medical insurance, employee assistance program, and paid sick leave. All benefits are subject to elections, eligibility requirements, plan and program terms. Benefits offerings will be confirmed at the time of offer by the employing agency, and may differ depending on the employing agency partner.
Pay range:
$30—$50 USD
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