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Assoc Logistics & Customs Specialist

nintendo

North Bend, WA
Administrative Information Security

Job Score

90 pts
On-site model (+70) Administrative (+10) Information Security (+10)

Nintendo of America

About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/. 

SUMMARY:
Provides entry level support for international logistics and customs, coordinating ocean and air import shipments from booking through final delivery and container return. Works with freight forwarders, customs brokers carriers, transportation providers, and internal teams to maintain shipment visibility, resolve routine issues, and support timely, compliant delivery.

DESCRIPTION OF DUTIES

  • Coordinates ocean and air import shipments from origin through final delivery following established supply chain processes.
  • Works with freight forwarders, customs brokers, carriers, and trucking providers to coordinate and schedule on-time deliveries.
  • Monitors and communicates shipment status updates to internal and external teams.
  • Reviews and maintains shipping documentation, including commercial invoices, packing lists, bills of lading, and ISF documentation.
  • Tracks shipment milestones and assists in resolving routine delays, holds, documentation issues, and delivery schedule adjustments working towards minimizing demurrage, detention, and other avoidable freight costs.
  • Maintains accurate shipment trackers, records, and logistics databases.
  • Reviews service-provider invoices for accuracy and routes them for approval.
  • Assists with customs compliance activities by monitoring clearance status, maintaining required records, and coordinating routine issue resolution with customs brokers and internal stakeholders.
  • Supports annual reviews of U.S. customs trade compliance programs, broker evaluations, internal processes, and procedure manuals.
  • Assists with international export shipments as assigned.

SUMMARY OF REQUIREMENTS

  • 1 year of foundational knowledge of supply chain, logistics, or import/export operations gained through education, training, internship, or work experience.
  • 1 year experience working with frieght forwarders, customs brokers, carriers, or international air and ocean shipments.
  • Analytical and critical-thinking skills, with the ability to use data to support recommendations.
  • Strong written and verbal communication for working with internal teams, external service providers, and management.
  • Proficiency in Microsoft 365 applications with the ability to analyze data, maintain records, and create reports.
  • Ability to stay organized, prioritize, and achieve results in a fast-paced environment.
  • Detail-oriented, responsive, and willing to ask questions and seek guidance.
  • Ability to learn new processes, retain information, and identify practical improvements.
  • Undergraduate degree or equivalent combination of education, training, and related business experience.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is hybrid in North Bend, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time. 

This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.

Pay Range:
$29.81—$47.69 USD
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About Administrative

The Administrative area is responsible for ensuring the efficient functioning of all organizational operations. Administrative professionals manage processes, human resources, procurement, and facility management.

Key skills include process management, Office 365, administrative ERPs, compliance, and people management. Knowledge of automation and AI tools is becoming increasingly relevant.

The digitization of administrative processes has created new opportunities for professionals who master technology and management.

About Information Security

The Information Security area is one of the most strategic and in-demand fields in the technology market. With the rise of cyberattacks, data breaches, and regulations like LGPD and GDPR, companies of all sizes invest heavily in professionals who can protect their digital assets.

Key specializations include Network Security, Cloud Security (AWS, Azure, GCP), Offensive Security (Penetration Testing, Red Team), Defensive Security (SOC, Blue Team), AppSec, and Security Governance. Tools like SIEM (Splunk, QRadar), firewalls, EDR, and Vulnerability Management platforms are essential.

Certifications like CISSP, CEH, OSCP, CompTIA Security+, and AWS Security Specialty are important differentiators. Information security professionals are among the highest-paid in the sector, with growing demand especially in fintechs, healthtechs, and large enterprises.

Discover Other Areas

Understand the scope of work, key skills, and tools used in different career areas.

About Copywriting

The Copywriting area is responsible for creating persuasive, creative, and strategic texts for various communication channels. Copywriting professionals transform ideas into words that engage, convert, and build brand voice.

Key skills include advertising copywriting, script writing for videos and podcasts, persuasive writing, tone of voice, and editorial guidelines. Knowledge of SEO writing, Grammarly, and text productivity tools is a differentiator.

Copywriting professionals in technology companies are highly valued, especially those who master copy for landing pages, email sequences, and funnel content. The field offers opportunities from junior copywriter to head of copy, with a focus on creativity, persuasion, and performance.

About Backend

The Backend area is responsible for all server logic, APIs, databases, and infrastructure that support web and mobile applications. Backend professionals ensure that systems are scalable, secure, and performant.

Key skills include languages like PHP, Java, Python, Ruby, Go, and Node.js, frameworks like Laravel, Spring Boot, Django, and Express, databases (MySQL, PostgreSQL, MongoDB, Redis), software architecture (clean architecture, DDD, microservices), and API security (OAuth, JWT).

Backend developers in technology companies are highly valued, especially those who master microservices architecture, cloud computing, and high-scale performance. The field offers opportunities from junior developer to software architect, with a focus on scalability, security, and efficiency.

About Data

The Data field has undergone a radical transformation with the rise of Generative AI. Data professionals are fundamental for evidence-based decision-making across all industries.

Key specializations include Data Engineering, Data Science, Business Intelligence, Machine Learning Engineering, and Analytics. Tools like SQL, Python, Spark, dbt, and cloud platforms (AWS, GCP, Azure) are essential.

The data market continues with high demand and salaries among the most competitive in the technology sector, with many remote work opportunities.

About Traffic Analyst

The Traffic Analyst (paid media/performance specialist) is the professional responsible for creating, managing, and optimizing sponsored ad campaigns on digital platforms such as Google Ads, Meta Ads, LinkedIn Ads, and TikTok Ads. They monitor conversion metrics, analyze return on investment (ROAS), perform A/B testing on ads and landing pages, and manage the marketing budget to maximize lead generation and qualified sales.

About Customer Success

Customer Success is the area responsible for ensuring clients achieve their goals when using the product or service. It is a strategic function for retention, expansion, and customer satisfaction.

Key skills include account management, churn analysis, NPS, onboarding, upsell, and cross-sell. Knowledge of CS tools like Gainsight, Totango, and ChurnZero is a differentiator.

CS is becoming increasingly strategic in SaaS companies, with professionals directly contributing to recurring revenue growth (MRR/ARR).

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Finance Career Guide

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Communication Career Guide

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Administration Career Guide

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Data Career Guide

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Product Career Guide

Product Management, Product Ownership, Agile, Scrum, and OKRs. From strategy to execution.

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Tech & Remote Glossary

Stop getting lost in interviews and job descriptions

The job market, especially within tech and global companies, has developed its own dialect. Not understanding these acronyms can make you lose valuable opportunities or poorly negotiate your contract. To end this problem, we created the Definitive Glossary for the Remote Professional.

🏢 Work Models & Routine

Async (Asynchronous Work)
A communication model where responses don't need to be immediate. Instead of back-to-back meetings, the team relies on well-structured documents, threads, and messages. It's the gold standard for global companies spanning multiple time zones.
Sync (Synchronous Work)
The opposite of Async. It requires the team to be online and available at the same time for meetings, live chats, and real-time collaboration.
Daily / Stand-up
A quick daily meeting (usually 15 minutes) common in Agile (Scrum) methodologies. The team answers three questions: What did I do yesterday? What will I do today? Are there any blockers?
All-Hands / Town Hall
A company-wide meeting involving all employees. Usually led by the founders (C-Levels) to present results, new goals, and answer team questions.
1:1 (One-on-One)
A recurring individual meeting between a professional and their direct manager. It is used for career alignment, feedback, and problem-solving, not just for project status updates.

💰 Contracts, Benefits & Compensation

PTO (Paid Time Off)
Instead of strict, categorized leave policies, modern US companies usually offer a flexible pool of days (e.g., 20 days of PTO, or even "Unlimited PTO") that you can use for vacations, sick days, or personal matters, while receiving your regular compensation.
Equity / Stock Options
Company ownership. The startup offers you the right to buy shares at a heavily discounted strike price in the future. If the company grows, goes public, or is acquired, these shares can be highly lucrative.
Vesting (Vesting Schedule)
The rule that controls your Equity. It usually lasts 4 years. You don't get all the shares on day one; you "earn" them gradually as you stay with the company. A "1-year Cliff" means you must stay for at least one year to receive your first batch of shares.
RSUs (Restricted Stock Units)
Unlike Stock Options (where you have the right to buy the stock), RSUs are actual shares the company grants you as a bonus or part of your compensation package, following a strict Vesting schedule.
Independent Contractor (1099 / B2B)
The most common international hiring model for global talent working for US companies. You act as a service provider (business-to-business), receiving the gross salary (often six-figure compensation) without standard local payroll tax deductions at the source.

🤖 Recruitment & Hiring Process

ATS (Applicant Tracking System)
The "robot" that reads your resume. Software like Greenhouse, Ashby, and Workday are used to filter candidates by keywords before a human even looks at the document. (Pro tip: this is why your resume must be clean, semantic, and have the right keywords).
JD (Job Description)
The document that lists the responsibilities, technical requirements, and benefits of the open position.
Cultural Fit
The interview stage that evaluates if your core values, communication style, and worldview align with the company's culture. This is the ultimate test of your Soft Skills.
Onboarding
The integration process. It's the period of your first few weeks at the company, where you get your access credentials, learn about the culture, study the internal documentation, and understand how the product works.

🚀 How to use this to your advantage?

The secret isn't just knowing what these acronyms mean, but using them actively. If during an interview for a premium tech role you ask, "How does your PTO policy and Vesting schedule work?", the recruiter will immediately perceive you as a high-level professional, familiar with the global market standards.

The remote job market requires preparation. And having the right vocabulary is the first big step to securing six-figure proposals and standing out among thousands of applicants.

Expert Tip

The Ultimate Guide to Global E-commerce

The Ultimate Guide to Global E-commerce: Careers, Technology, and the Best Opportunities

By Mondywork | Career and Technology Insights

How borderless digital commerce is shaping the future of work and creating high-value, six-figure roles for Managers and Engineers.

1. The Current Landscape of Global E-commerce

E-commerce is no longer just a "digital storefront"; it has become the core revenue engine for the world's biggest brands. According to projections by eMarketer, global retail e-commerce sales continue to break records, easily surpassing the multi-trillion-dollar mark annually.

Today, the market thrives in the era of Cross-Border Commerce, where consumers buy from brands across continents with the same ease as a local purchase. To sustain this massive operation, companies are investing heavily in cloud infrastructure, data-driven smart logistics, and modern tech architectures like Headless Commerce — where the front-end (user interface) is completely decoupled from the back-end (sales engine), ensuring lightning-fast loading speeds and highly personalized experiences.

2. The Pillars of the Operation: Who Makes E-commerce Happen?

Behind every "1-Click Buy" button, there is a complex engineering structure bridging business and technology. Two fundamental professionals stand out in this ecosystem:

The E-commerce Manager

This is the strategic brain of the business. The E-commerce Manager isn't just a digital inventory keeper; they are performance analysts obsessed with metrics and growth.

  • Core Responsibilities: Conversion Rate Optimization (CRO), P&L (Profit and Loss) management, catalog curation, dynamic pricing, and coordinating traffic campaigns alongside the Marketing team.
  • Key Metrics: CAC (Customer Acquisition Cost), LTV (Lifetime Value), ROAS (Return on Ad Spend), and Churn Rate.
  • Ideal Profile: Highly analytical, data-driven, with strong cross-departmental leadership skills (uniting logistics, marketing, and tech).

The E-commerce Engineer (Developer)

The technological arm and executor of the business vision. Developers focused on e-commerce are highly valued because they understand that every millisecond of latency in the code translates to lost revenue.

  • Core Responsibilities: Building and maintaining storefronts, complex API integrations (ERPs, CRMs, Payment Gateways, and shipping providers), developing custom themes, and ensuring information security (PCI Compliance).
  • Tech Stack: Varies by platform, but mastering JavaScript (React/Next.js for Headless), Node.js, GraphQL, and specific template languages (like Liquid for Shopify) is essential.
  • Ideal Profile: Technical problem-solver with a strong business acumen, deeply focused on Web Performance (Core Web Vitals) and scalability.

3. The Biggest Market Players (SaaS and PaaS Platforms)

To succeed in this field, it is crucial to master or be deeply familiar with the giants that power virtual stores globally:

Shopify / Shopify Plus:
The Canadian giant dominates the global SaaS market. With a massive app ecosystem and Liquid as its template language, Shopify Plus is the go-to choice for scalable enterprise brands. Shopify Developers are in incredibly high demand across the US and European markets.
VTEX:
A Latin American powerhouse that became a formidable global player, now listed on the NYSE. The VTEX IO architecture, based on React and Node.js, changed the game for Enterprise development. VTEX Managers and Devs have guaranteed opportunities in large B2B and B2C corporations.
Magento (Adobe Commerce):
Known for its extreme robustness and flexibility (PaaS/On-Premise). It requires solid knowledge of PHP and complex software architecture. It is the platform of choice for massive, highly customized operations.
Salesforce Commerce Cloud:
Aimed at the top of the pyramid (large enterprise accounts), it integrates seamlessly into the Salesforce CRM ecosystem, requiring highly specialized professionals versed in its proprietary languages and corporate processes.

4. Where Are the Best Opportunities and How to Break In?

The e-commerce market is one of the biggest hubs for global remote jobs. US and European companies are actively seeking top-tier talent worldwide, offering aggressive compensation (often six-figure salaries in USD or EUR) to professionals who can scale their operations.

For those looking to enter or pivot to this area:

  1. Specialize in a Platform: Being a "Generic Developer" pays the bills, but being a "VTEX IO Specialist" or a "Shopify Expert" multiplies your market value. Pursue official certifications.
  2. Master APIs and Integrations: Modern e-commerce doesn't live in a vacuum. Knowing how to connect a store to a logistics system, a marketing automation software (like Klaviyo or Brevo), or a global ERP is the most valued skill today.
  3. Build a Real Portfolio: For devs, create test stores, build a public app for the Shopify App Store, or contribute to Headless projects. For managers, showcase real conversion optimization cases and campaign management on your LinkedIn.
  4. Flawless Technical Communication: Fluent English (especially asynchronous communication for documentation, Jira tickets, and Slack) is the golden key to unlocking those US Remote and global six-figure roles.
"In e-commerce, the code isn't just software; it's the store itself. If the site crashes on Black Friday, the company bleeds money. That's why highly qualified professionals in this field are never out of work."

Accelerate Your Career with Mondywork

Whether you are a business strategist or a software engineer, the best E-commerce and Tech jobs—including global remote opportunities—are published daily on our board.

Golden Tip: Browse the Mondywork platform, set up your customized Job Alerts on our homepage, and ensure your resume highlights the technologies mentioned in this article. The market won't wait, and your next big global opportunity might be just one click away.