Senior Business Systems Analyst
nintendo
Job Score
80 pts
Nintendo of America
About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.
We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.
DESCRIPTION OF DUTIES
- Provide technical support for existing systems and collaborate on strategic roadmaps to align business initiatives and product development.
- Conduct advanced research and analysis of client business processes to make recommendations and exert influence on project direction.
- Assess the feasibility and cost effectiveness of proposed solutions and advise clients and key stakeholders.
- Partner with constituents to define ongoing technology needs, ensuring that needs are documented, costed, and prioritized appropriately, and that solutions and delivery schedules are established.
- Work collaboratively with software engineers to define and translate requirements into developed solutions.
- Drive technical and application support with third party vendors.
- Manage software development lifecycle (SDLC) activities, including requirements gathering, design, configurations, planning, creating, and executing test cases and analyzing results.
- Train employees in areas of expertise relating to application, database, security, operating systems, or other technical aspects.
- Determine methods and procedures on new assignments.
- Provide support and troubleshooting for complex technology solutions.
- Provide on-call support as needed.
- Telecommuting permitted up to 40%; employee must reside within normal commuting distance of company’s office in Redmond, Washington. Position may include additional duties that utilize the required skills.
SUMMARY OF REQUIREMENTS
Requires Bachelor’s or foreign equivalent degree in Computer Information Systems, Computer Engineering, Electronic Engineering, or a related field, and 5 years of progressive, post-baccalaureate experience in computer systems analysis, including experience in:
- Designing, configuring, administering, and supporting Oracle Demantra Demand Management and Predictive Trade Planning environments, including system setup, functionality, integrations, and ongoing maintenance;
- Developing and maintaining Oracle Demantra data models, server expressions, client expressions, workflows, and custom methods to support forecasting and planning requirements;
- Integrating Oracle Demantra with Oracle EBS modules, including Inventory, Order Management, Procurement, and Manufacturing, and supporting related business processes;
- Analyzing and troubleshooting Demantra applications and data flows using in-depth knowledge of Demantra table structures, TOAD, and SQL to resolve technical and functional issues; and
- Preparing functional specifications, configuration and deployment documentation, communicating with business and technical stakeholders, and training and supporting users and project team members.
Telecommuting permitted up to 40%; employee must reside within normal commuting distance of company’s office in Redmond, Washington.
#LI-DNI
This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.
About Systems Analyst
The Systems Analyst is the professional responsible for analyzing, designing, and implementing technology solutions that meet business needs. They act as a bridge between business areas and the development team, ensuring that systems deliver real value to the organization.
Key skills include requirements gathering and analysis, process modeling (BPMN), data modeling, technical and functional documentation, system integration (APIs, microservices), and knowledge of ERPs and CRMs. Tools like Jira, Confluence, Visio, and project management platforms are essential.
Systems Analysts in technology companies are highly valued, especially those who master agile requirements analysis (user stories, backlog), system integration, and solution architecture. The field offers opportunities from junior analyst to solution architect, with a focus on efficiency, quality, and technological innovation.
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About People Analyst
The People Analyst is the professional responsible for transforming people data into strategic insights for HR decision-making. They combine data analysis knowledge with people management vision to help organizations understand workforce metrics, turnover, engagement, and diversity.
Key skills include people analytics, workforce analytics, turnover and retention analysis, HR metrics (time-to-hire, cost-per-hire, e-NPS), data visualization (Power BI, Tableau, Visier), workforce planning, and compensation analysis. Knowledge of statistics, SQL, and people analytics tools is a differentiator.
People Analysts in technology companies are highly valued, especially those who can translate complex people data into actionable insights for retention, diversity, and growth strategies. The field offers opportunities from HR analyst to head of people analytics, with a focus on data-driven people management.
About Technical Support
Technical Support is essential to ensure customer satisfaction and retention. Support professionals resolve technical issues, document solutions, and identify patterns that can lead to product improvements.
Key skills include troubleshooting, customer service, technical documentation, ITIL knowledge, and ticketing tools (Zendesk, Freshdesk, Intercom).
Technical support has evolved from a reactive to a proactive function, with high-level professionals working in Customer Engineering and Support Engineering.
About Human Resources
The Human Resources area is responsible for all people management in organizations, from attracting and selecting talent to developing, retaining, and ensuring employee well-being. HR professionals are fundamental to building strong organizational cultures and engagement.
Key skills include recruitment and selection, compensation and benefits management, learning and development (L&D), organizational climate, employee engagement, labor law, labor relations, and HR tools (Workday, SAP SuccessFactors, Bamboo HR). Knowledge of people analytics and data-driven HR is a differentiator.
HR professionals in technology companies are highly valued, especially those who master employer branding, people analytics, and talent retention strategies. The field offers opportunities from HR analyst to Chief People Officer, with a focus on culture, engagement, and people growth.
About QA and Testing
QA and Software Testing are fundamental to ensure the quality and reliability of applications. QA professionals ensure that the delivered product meets requirements and is free of critical defects.
Key skills include manual and automated testing, Selenium, Cypress, Playwright, Postman, JMeter, and CI/CD pipeline knowledge. Performance and security testing are differentiators.
With the adoption of DevOps and continuous deployment, the demand for automation QAs and SDETs continues to grow.
About Copywriting
The Copywriting area is responsible for creating persuasive, creative, and strategic texts for various communication channels. Copywriting professionals transform ideas into words that engage, convert, and build brand voice.
Key skills include advertising copywriting, script writing for videos and podcasts, persuasive writing, tone of voice, and editorial guidelines. Knowledge of SEO writing, Grammarly, and text productivity tools is a differentiator.
Copywriting professionals in technology companies are highly valued, especially those who master copy for landing pages, email sequences, and funnel content. The field offers opportunities from junior copywriter to head of copy, with a focus on creativity, persuasion, and performance.
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