Maintenance Manager
bozzuto
Reston, VA, 20190
Uncategorized
Job Score
70 pts
On-site model (+70)
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
Primary Responsibilities
As a Maintenance Manager, your primary responsibilities include:
- Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of Bozzuto
- Dedicating time to hiring, developing and providing on-the-job and classroom education opportunities to techs and community care associates
- Showing care and concern for our residents through timely follow up and meticulous completion of their apartment service tickets
- Resolving maintenance issues in the area of HVAC, electrical, plumbing and appliance repair
- Managing the make-ready and apartment turnover process with attention to detail and timeliness so apartments can be leased and new residents can move in
- Preserving the value of the building by consistently executing on preventative maintenance programs
- Preserving the beauty of the building and the safety of the community through general upkeep and cleanliness, snow removal and grounds maintenance
- Sustaining peak efficiency operation levels for all property components
- Adhering to applicable building, county and safety codes/standards, while running an accident-free operation
- Ensuring completion of annual building systems inspections required by the jurisdiction
- Leading cost-effective capital improvement and special projects
- Establishing and managing vendor relationships and projects within budget parameters
- Reinforcing monthly staffing schedules, ensuring 24/7 emergency coverage
What You Bring to Us:
- An education in the trades and 7+ years of experience in facilities and/or residential building maintenance
- 3+ years of supervisory experience and a track record of hiring, developing and retaining high performing teams
- An HVAC, EPA and/or NAPE certification
- Knowledge of risk management, OSHA and MSDS
- Advanced level of skill in HVAC, plumbing, electrical and appliance repair
- Basic carpentry, drywall and painting skills
- Exposure to complex mechanical systems such as central plant, split systems, boilers and chillers
- A safety mindset and an eye for detail
- A builder’s mentality (know it like you built it!)
- Excellent communication skills, both written and verbal
- A sharp professional appearance
- Intermediate proficiency with the Microsoft Office suite and comfort using various technology platforms, apps and computer programs
- Availability for emergency situations at the property, including an on-call rotation
- The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly, climb stairs, use ladders and work in varying weather conditions
This position is eligible for additional bonus opportunities.
Salary Range
$95,000—$105,000 USD
When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.
Working on our team and in this position, you can expect:
- Competitive compensation.
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Retirement planning. We offer a 401k program with a company match.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
- A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
Bozzuto is proudly an Equal Opportunity Employer.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About QA and Testing
QA and Software Testing are fundamental to ensure the quality and reliability of applications. QA professionals ensure that the delivered product meets requirements and is free of critical defects.
Key skills include manual and automated testing, Selenium, Cypress, Playwright, Postman, JMeter, and CI/CD pipeline knowledge. Performance and security testing are differentiators.
With the adoption of DevOps and continuous deployment, the demand for automation QAs and SDETs continues to grow.
About Frontend
The Frontend area is responsible for creating the visual interfaces that users interact with on websites and web applications. Frontend professionals combine technical skills with design to deliver intuitive, responsive, and accessible digital experiences.
Key skills include HTML, CSS, JavaScript/TypeScript, frameworks like React, Angular, and Vue, build tools (Webpack, Vite), CSS (Tailwind, Sass), testing (Jest, Cypress), and knowledge of web performance and accessibility (WCAG). Familiarity with design systems and reusable components is a differentiator.
Frontend developers in technology companies are highly valued, especially those who master React, Next.js, web performance, and accessibility. The field offers opportunities from junior developer to frontend architect, with a focus on user experience, performance, and code quality.
About Technical Support
Technical Support is essential to ensure customer satisfaction and retention. Support professionals resolve technical issues, document solutions, and identify patterns that can lead to product improvements.
Key skills include troubleshooting, customer service, technical documentation, ITIL knowledge, and ticketing tools (Zendesk, Freshdesk, Intercom).
Technical support has evolved from a reactive to a proactive function, with high-level professionals working in Customer Engineering and Support Engineering.
About Customer Success
Customer Success is the area responsible for ensuring clients achieve their goals when using the product or service. It is a strategic function for retention, expansion, and customer satisfaction.
Key skills include account management, churn analysis, NPS, onboarding, upsell, and cross-sell. Knowledge of CS tools like Gainsight, Totango, and ChurnZero is a differentiator.
CS is becoming increasingly strategic in SaaS companies, with professionals directly contributing to recurring revenue growth (MRR/ARR).
About Photography
The Photography area encompasses the capture, editing, and processing of static images for commercial, advertising, editorial, or artistic purposes. Professionals in this field master lighting techniques, visual composition, camera and lens operation, as well as the use of specialized editing and post-processing software such as Adobe Photoshop and Lightroom.