Assistant General Manager
bozzuto
Hoboken, NJ, 07030
Uncategorized
Job Score
70 pts
On-site model (+70)
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
Primary Responsibilities:
You’re a role model, people person, jack-of-all-trades. Which is how you successfully "do" and lead, and why you enjoy the variety that comes with accomplishing both. You’re passionate about apartment living, connecting with the local community and creating experiences for our residents that bring both of these together. You’re a quick thinker and thrive in a fast-paced environment, yet your obsession for details positions you perfectly for this second in command role.
As an Assistant General Manager (AGM), your primary responsibilities include:
- Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
- Contributing to the achievement of established financial objectives by collecting resident rent, posting rental receipts and managing delinquency
- Achieving occupancy levels by conducting informative and personalized tours of the community which result in new leases
- Building brand loyalty and reaching resident retention goals by striving to ensure every resident interaction is positive
- Ensuring that the community’s interior and exterior are impeccable and the team appropriately represents the Bozzuto brand with a crisp, professional appearance
- Respectfully coaching and mentoring team members when the PM/GM is not present
- Working weekends when prospective residents are out looking for their new home, one to two weekends per month with two days off during the week
You Create Value by:
- Building a motivating environment that encourages your team to give their very best
- Stepping in and taking responsibility for leading when the GM is not present
- Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
- Taking responsibility for solving customers issues with care and enthusiasm
- Jumping in and covering for your team members when needed
- Seeking out opportunities to get to know and understand your residents
What You Bring to Us:
- 4 year college degree or equivalent relevant experience
- 2+ years of experience in the property management, hospitality or retail industries
- Exposure to rent collection processes, budgets and account receivables
- Proficient in leveraging social media platforms such as Facebook and Instagram and a passion to create and deliver engaging and distinctive content
- Outstanding communication skills, both written and verbal
- A sharp professional appearance
- Competent with industry software (YARDI preferred), apps and computer programs
- Sales aptitude
- A real estate license (or willingness to obtain within 90 days of hire) where applicable
This position is eligible for additional bonus opportunities.
Salary Range
$60,152—$80,000 USD
When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.
Working on our team and in this position, you can expect:
- Competitive compensation.
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Retirement planning. We offer a 401k program with a company match.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
- A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
Bozzuto is proudly an Equal Opportunity Employer.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Social Media
The Social Media area is one of the most dynamic and constantly evolving fields in digital marketing. Social media professionals are responsible for creating, managing, and optimizing brand presence on digital platforms, building engagement and community with the target audience.
Key skills include social media management (Instagram, TikTok, LinkedIn, Facebook, YouTube), social media content creation, community management, paid social media (Meta Ads, LinkedIn Ads, TikTok Ads), metrics analysis, and strategic planning. Tools like Hootsuite, Sprout Social, Buffer, Later, and analytics platforms are essential.
Social media professionals in technology companies are highly valued, especially those who master paid social, social media analytics, and content strategies for different platforms. The field offers opportunities from analyst to head of social media, with a focus on growth, engagement, and return on investment.
About UI Design
The User Interface (UI) Design area focuses on creating and designing all the visual elements that users interact with in a digital product. This includes screens, buttons, icons, typography, color palettes, and responsive layouts, ensuring an aesthetically pleasing, consistent, and easy-to-use interface. Skills in tools like Figma and knowledge of design systems are essential.
About Account Manager
The Account Manager is the professional responsible for managing and expanding the relationship with clients after the sale. They act as a strategic partner, ensuring satisfaction, retention, and account growth, connecting client needs with company solutions.
Key skills include relationship management, negotiation, upsell and cross-sell, contract renewal, account planning, business reviews, metrics analysis (NPS, churn, LTV), and CRM knowledge (Salesforce, HubSpot). Communication, empathy, and business vision are fundamental differentiators.
Account Managers in technology and SaaS companies are highly valued, especially those who can increase recurring revenue (MRR/ARR) through account expansion and churn prevention. The field offers opportunities from account executive to director of accounts, with a focus on strategic relationship, revenue growth, and customer success.
About UX Design
The User Experience (UX) Design area focuses on optimizing the overall user experience when interacting with a product or service. UX professionals conduct user research (UX Research), map journeys, create wireframes, perform usability tests, and define navigation flows to ensure the product is intuitive, useful, and meets users' real needs.
About Business Analysis
The Business Analyst (BA) is the professional responsible for identifying problems, opportunities, and solutions in organizational processes, acting as a bridge between business areas and the technology development team. They gather and specify requirements, map value streams, design future processes, and help ensure that software deliveries align with the company's strategic goals.