Leasing Manager
bozzuto
Fremont, CA, 94538
Uncategorized
Job Score
70 pts
On-site model (+70)
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
Primary Responsibilities:
You are responsible for achieving and exceeding monthly sales quotas and contributes to meeting the property’s targeted resident retention goal by providing remarkable customer service. You will lead the Sales and Marketing Associate team to generate revenue for properties through sales and renewal activity.
As a Leasing Manager, your primary responsibilities include:
- Generate new leases and achieve monthly sales quotas
- Motivate, train and lead sales and service team to reach leasing goals
- Conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments.
- Follow up with a phone call to every prospect within 24 hours of a property tour. Additional follow up via e-mail to take place within 48 hours.
- Maintain a closing ratio of 30%.
- Generate a minimum of one outreach event weekly.
- Work with Bozzuto’s marketing team to coordinate overall company branding.
- Know competitors and be able to leverage the Bozzuto product and people as a differentiation in the marketplace
- Proficiently articulate the value proposition of the property.
- Deliver a positive and consistent in person experience with all prospective customers.
- Set up monthly meetings with local employers to provide packets of information about the community and cultivate partnership-marketing opportunities.
- Update property Facebook page three times per week.
- Shop all competition within immediate competitive set quarterly.
- Review monthly market surveys and be knowledgeable of content.
- Complete weekly competitive set survey.
- Report all property deficiencies to appropriate manager.
- Respond to, follow up on and close work order requests when applicable.
- Ensure lease paperwork is accurate.
- Administrative duties as assigned.
- Deliver timely and remarkable customer service to community residents.
- Attend resident social events
- Interact with all constituents (residents, staff, clients, vendors) in a professional and courteous manner.
- Remain calm and friendly when resolving customer issues or interacting with upset customers.
- Vigorously resolve or communicate resident concerns and issues
- Working weekends when prospective residents are out looking for their new home—three weekends per month with two days off during the week.
What You Bring to Us:
- 4 year college degree or equivalent relevant experience
- Previous Leasing experience in the multi-family industry
- 1-3 years of business to consumer sales experience in a Property Management, Retail or Hospitality environment
- 1-3 years of phone sales experience
- 1-3 years of customer service experience
- Industry experience highly desired
- A real estate license (or willingness to obtain within 90 days of hire) where applicable
- A customer-focused mentality
- Sales aptitude
This position is eligible for additional bonus opportunities.
Salary Range
$65,000—$68,000 USD
When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.
Working on our team and in this position, you can expect:
- Competitive compensation.
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Retirement planning. We offer a 401k program with a company match.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
- A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
Bozzuto is proudly an Equal Opportunity Employer.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.
What did you think of this job?
Loading comments...
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Photography
The Photography area encompasses the capture, editing, and processing of static images for commercial, advertising, editorial, or artistic purposes. Professionals in this field master lighting techniques, visual composition, camera and lens operation, as well as the use of specialized editing and post-processing software such as Adobe Photoshop and Lightroom.
About People Analyst
The People Analyst is the professional responsible for transforming people data into strategic insights for HR decision-making. They combine data analysis knowledge with people management vision to help organizations understand workforce metrics, turnover, engagement, and diversity.
Key skills include people analytics, workforce analytics, turnover and retention analysis, HR metrics (time-to-hire, cost-per-hire, e-NPS), data visualization (Power BI, Tableau, Visier), workforce planning, and compensation analysis. Knowledge of statistics, SQL, and people analytics tools is a differentiator.
People Analysts in technology companies are highly valued, especially those who can translate complex people data into actionable insights for retention, diversity, and growth strategies. The field offers opportunities from HR analyst to head of people analytics, with a focus on data-driven people management.
About Customer Service
The Customer Service / Client Relations area is essential for ensuring customer satisfaction, retention, and a good relationship. Professionals in this field are the primary interface for communication, handling inquiries, requests, feedback, and ensuring a high-quality day-to-day experience. Skills in communication, problem-solving, empathy, and patience are indispensable.
About Infrastructure and DevOps
Infrastructure and DevOps are responsible for creating, maintaining, and optimizing IT environments that support applications at scale. This area is fundamental for system reliability and performance.
Key technologies include AWS, GCP, Azure, Docker, Kubernetes, Terraform, Ansible, CI/CD (GitHub Actions, GitLab CI, Jenkins), and monitoring (Datadog, Grafana, Prometheus).
DevOps engineers and SREs are highly sought-after professionals, with salaries among the highest in the technology sector.
About IT Governance
IT Governance is the area responsible for ensuring that information technology resources are used strategically, efficiently, and in compliance with standards and regulations. IT governance professionals ensure that technology supports business objectives in a secure and reliable manner.
Key skills include IT service management (ITIL), IT audit and compliance, risk management, business continuity, disaster recovery, metrics and indicators (SLAs, KPIs), and strategic alignment between IT and business. Frameworks like COBIT, ITIL, ISO 27001, and compliance standards are essential.
IT Governance professionals in technology companies are highly valued, especially those who master ITSM, IT audit, and risk management. The field offers opportunities from governance analyst to CIO/CTO, with a focus on efficiency, compliance, security, and business value.
Comments 0