Billing & Collections Specialist
syndigo
Poland
Finance
Job Score
80 pts
On-site model (+70)
Finance (+10)
Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com.
**This role is open to candidates currently located in Poland only**
The Billing & Collections Specialist is responsible for managing accounts receivable and collections activities, ensuring timely customer payments, supporting cash application processes, and maintaining accurate customer account records. As the accounting records and related documentation are maintained in both German and English, the role requires strong written and verbal German language skills, particularly because most customer contracts and related business documents are in German. The role also supports invoice distribution, customer portal uploads, insolvency case management, and monthly closing activities to ensure accurate financial reporting.
HOW WE’LL BE WINNING TOGETHER DAY TO DAY
- Manage accounts receivable and collections activities, including reviewing overdue balances, following up with customers, sending payment reminders, conducting collection calls, and applying account suspensions where required.
- Maintain overdue account and collection reports, including accounts more than 10 days overdue, and exclude cases already transferred to collection agencies.
- Process collection agency returns, customer inquiries, insolvency cases, and related claims documentation.
- Import bank statements and post incoming customer payments accurately and timely.
- Maintain open Accounts Receivable items, including cent differences, bank fees, unapplied cash, and other reconciling items.
- Prepare weekly cash reports and AR-related monthly closing reports.
- Upload invoices and supporting documents to customer portals and internal drives.
- Monitor bounced invoice emails, update customer contact information, and resend invoices where required.
- Manage the Accounts Receivable and E-Invoicing mailboxes in German and English.
- Maintain and process accounting records, customer communications (e-mail and phone), and supporting documentation in German and English, including review of German customer contracts and business documents where required.
- Process invoice corrections, credit notes, write-offs, and account adjustments.
- Review and approve Sales Orders in NetSuite and Opportunities in Salesforce.
- Maintain and review the Bad Debt List, process book-specific bad debt reclassifications, and reconcile AR-related general ledger accounts.
- Support month-end close activities and internal or external audit requests as required.
WE SHOULD TALK IF THIS SOUNDS LIKE YOU
- Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
- 2+ years of experience in Accounts Receivable, Billing, Collections, or a related accounting function.
-
Professional working proficiency in English, German, and Polish, with the ability to communicate effectively in both written and verbal formats, is required.
-
Must reside within a reasonable commuting distance of Poznań and be available to attend occasional in-person meetings.
-
Working knowledge of Accounts Receivable, Billing, Collections, Cash Application, and related financial processes.
-
Experience working with ERP systems; NetSuite experience is a plus.
-
Proficiency in Microsoft Excel, including functions such as Pivot Tables and VLOOKUPs.
-
Strong attention to detail, organizational skills, and ability to maintain accurate financial records.
-
Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment.
-
Strong customer service, communication, and problem-solving skills, including the ability to handle collections activities professionally.
We offer a competitive, globally aligned benefits package designed to support your wellbeing, growth, and work-life balance. This includes generous paid time off, health coverage, and retirement plans tailored to local markets, along with learning opportunities through tuition reimbursement. Employees also benefit from programs like donation matching, volunteer time off, referral bonuses, and flexible perks such as Flex Fridays—helping you thrive both at work and beyond.
Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity.
Budgeted Salary Range:
85 000 zł—100 423 zł PLN
Diversity, Equity & Inclusion
To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.
Syndigo Job Applicant Privacy Notice
At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.
What did you think of this job?
Loading comments...
About Finance
The Finance area in technology companies combines traditional financial knowledge with advanced digital tools. FP&A, controlling, and corporate finance professionals are essential for the organization's financial health.
Key skills include financial modeling, metrics analysis (MRR, ARR, LTV, CAC), ERP (SAP, Oracle), and BI tools. Certifications like CFA and CPA-20 are differentiators.
The financial sector offers stable opportunities with competitive salaries, especially in fintechs and large technology companies.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Web3
The Web3 area represents the new phase of the decentralized internet, built on blockchain technology. Web3 professionals create decentralized applications (dApps), interact with smart contracts, manage digital assets (cryptocurrencies and NFTs), and utilize DeFi (Decentralized Finance) protocols, revolutionizing how data, ownership, and finance are managed online.
About Marketing
The Marketing area is strategic for the growth and positioning of any company. It encompasses traditional marketing, brand management, market research, trade marketing, product marketing, and market intelligence. Marketing professionals are responsible for planning and executing strategies that connect brands to their target audience.
Key skills include brand management, market research, competitive analysis, product marketing, trade marketing, pricing, relationship marketing, and channel development. Knowledge of research tools (Nielsen, Kantar, Ipsos), BI, and advanced spreadsheets is a differentiator.
Marketing professionals in technology companies are highly valued, especially those who master product marketing, go-to-market strategy, and data-driven marketing. The field offers opportunities from analyst to CMO, with a focus on growth, brand positioning, and return on investment.
About Web Master
The Web Master is the professional responsible for maintaining, securing, and ensuring the technical performance of websites and web applications. They manage servers, hosting infrastructure, uptime monitoring, and ensure everything runs fast and reliably.
Key skills include server management (Apache, Nginx), hosting (AWS, Google Cloud, Azure), CDN (Cloudflare), SSL, DNS, web security (WAF, firewall), performance (Core Web Vitals, cache, compression), and versioning (Git, CI/CD). Knowledge of Docker, WordPress, cPanel, and monitoring (Sentry, New Relic) is a differentiator.
Web Masters in technology companies are highly valued, especially those who master DevOps, SRE, and can guarantee uptime and performance at scale. The field offers opportunities from junior webmaster to SRE and infrastructure engineer, with a focus on reliability, security, and speed.
About Agile
The Agile and Digital Transformation area is fundamental for organizations seeking efficiency and rapid adaptation. Agile professionals facilitate processes, eliminate bottlenecks, and promote a culture of continuous improvement.
Key certifications include CSM, PSM, SAFe, ICP, and Kanban. Knowledge of Scrum, Kanban, XP, and agile frameworks is essential, as are leadership and facilitation soft skills.
Senior Agile coaches and Scrum Masters are highly valued, especially in technology companies that adopt agile methodologies at scale.
About Administrative
The Administrative area is responsible for ensuring the efficient functioning of all organizational operations. Administrative professionals manage processes, human resources, procurement, and facility management.
Key skills include process management, Office 365, administrative ERPs, compliance, and people management. Knowledge of automation and AI tools is becoming increasingly relevant.
The digitization of administrative processes has created new opportunities for professionals who master technology and management.
Comments 0