Nutrition Client Services Manager
syndigo
Bengaluru, Karnataka, India
Customer Service
Job Score
80 pts
On-site model (+70)
Customer Service (+10)
Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com.
**This is a remote role that requires working US night shift hours**
At Syndigo, our Nutrition & Wellness data solutions help restaurants, retailers, and digital platforms use high-quality nutrition and product data to create engaging consumer experiences across health, fitness, nutrition, and retail applications.
We are looking for a Nutrition Client Services Manager who will work directly with clients using our nutrition data solutions while serving as a nutrition subject matter expert. In this role, you will manage client projects, conduct recipe and menu nutrition analysis, ensure data quality and accuracy, and partner cross-functionally to deliver high-quality nutrition solutions.
HOW WE’LL BE WINNING TOGETHER DAY TO DAY
- Manage client projects, timelines, and deadlines related to online nutrition tools for restaurant clients.
- Conduct recipe nutrition analysis and ensure the quality and accuracy of restaurant menu and nutrition data.
- Serve as a nutrition subject matter expert for clients and internal teams.
- Partner directly with clients to understand their goals, align deliverables, provide progress updates, and address questions or concerns.
- Maintain high standards of accuracy across nutrition, ingredient, allergen, and menu data.
- Stay current on nutrition, ingredient, allergen, and menu-labeling regulatory requirements.
- Maintain and improve client training materials, documentation, processes, and templates.
- Analyze nutrition data and large datasets to identify issues, discrepancies, and opportunities for improvement.
- Work cross-functionally with internal teams to maintain high data-quality standards and deliver effective client solutions.
- Accurately track project activities and maintain the information required for billing and operational reporting.
- Support broader Nutrition & Wellness data-quality initiatives and continuous-improvement efforts.
- Proactively identify solutions and help clients achieve their nutrition and menu-analysis goals.
WE SHOULD TALK IF THIS SOUNDS LIKE YOU
- 3+ years of professional experience working with nutrition data.
- Registered Dietitian with current CDR credentials and applicable state licensure.
- Strong knowledge of recipe nutrition analysis, menu creation, nutrition labeling, ingredient data, and allergen information.
- Knowledge of nutrition and menu regulations applicable within the United States, with the ability to research and interpret new regulatory questions.
- Experience managing client-facing projects, timelines, deliverables, and multiple priorities.
- Strong client communication and relationship-management skills across written, phone, and virtual interactions.
- Strong attention to detail with demonstrated experience working with large datasets.
- Advanced Microsoft Excel skills and comfort working with nutrition/product data.
- Ability to identify data discrepancies and maintain a high level of accuracy.
- Strong organizational, analytical, and problem-solving skills.
- Proactive, solution-oriented mindset with a focus on delivering results.
- Passion for helping clients provide consumers with accurate, relevant, and timely nutrition information.
- Experience or interest in technology within the Nutrition & Wellness space is preferred.
Diversity, Equity & Inclusion
To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.
Syndigo Job Applicant Privacy Notice
At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.
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