Account Executive, Expansion
syndigo
Job Score
100 ptsSyndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com.
**This is a hybrid position that requires 2 days per week in the office at our Chicago location**
The mission of a Syndigo Account Executive, Expansion, is to uncover opportunities and grow existing customers in the SMB/Mid-Market space with a hunter mindset. You will be collaborating and working closely with the Account Managers who own the book of business.
In this role, you will seek out brands that primarily sit within the Mid-Market & SMB client territories and articulate the story of how Syndigo serves similar brands in advancing their omni-channel strategy by ensuring retailers and shoppers have the most accurate, up-to-date, and optimized content experiences in the market.
HOW WE'LL BE WINNING TOGETHER DAY TO DAY:
- Prospecting and building client expansion opportunities within MM/SMB customer territory
- Ability to conduct needs analysis and position discovery questions to fully identify a client’s business objectives
- Effectively communicate Syndigo’s value proposition to solve a customer’s unique challenges
- Utilize a consultative sales approach to close opportunities with senior-level executives and forecast weekly when deals will be closed won in SFDC
- Collaborate with account management, BDR, operations, and solution engineering teams as needed to facilitate pipeline development and ensure appropriate program positioning is executed through the seamless delivery of solutions/services
- Initiate introductory meetings through networking, cold calls, email, and other tools in the sales tech stack to help bolster the pipeline
- Coordinate and schedule online or onsite meetings with key decision-makers
- Be comfortable demonstrating SaaS based platform and communicating critical capabilities to differentiate our solutions
- Negotiate and participate in pricing strategy and proposal development to drive conversion
- Negotiate contract terms within the acceptable guidelines provided by commercial leadership
- Develop account strategy across owned accounts in Salesforce and consistently execute on plans to penetrate new buying centers through frequent outbound engagement
- Research key companies that fit ideal customer profiles and assemble creative outbound messaging
- Own and manage an active pipeline in Salesforce.com
- Achieve weekly activity KPI’s with clear goals set in Salesloft/Salesforce for messaging sent to priority accounts and contacts targeted in a given week
WE SHOULD TALK IF THIS SOUNDS LIKE YOU:
- 3+ years in a quota-carrying sales role with a consistent track record of success against quota attainment
- Extreme passion for hunting and growing existing clients
- Deep familiarity with Salesforce, SalesLoft, and ZoomInfo
- MEDDPICC certified or proven mastery of other sales methodologies (ValueSelling, Sandler, Challenger, etc.)
- Curiosity and interest in consumer goods, retail, or e-commerce verticals is a plus
- Proven ability to prospect, qualify, and open opportunities in a primarily outbound environment
For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement.
Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity.
Diversity, Equity & Inclusion
To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating. Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.
Syndigo Job Applicant Privacy Notice
At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.
About Sales
The Sales area is responsible for generating revenue and expanding the customer base. B2B and B2C sales professionals are fundamental for sustainable growth of any organization.
Key skills include prospecting, negotiation, CRM (Salesforce, HubSpot), sales enablement, and value consulting. The consultative and data-driven approach is increasingly valued.
Consultative sellers and senior Sales Managers have very high earning potential, with OTE (On-Target Earnings) that can exceed monthly salaries in technology companies.
About Account Manager
The Account Manager is the professional responsible for managing and expanding the relationship with clients after the sale. They act as a strategic partner, ensuring satisfaction, retention, and account growth, connecting client needs with company solutions.
Key skills include relationship management, negotiation, upsell and cross-sell, contract renewal, account planning, business reviews, metrics analysis (NPS, churn, LTV), and CRM knowledge (Salesforce, HubSpot). Communication, empathy, and business vision are fundamental differentiators.
Account Managers in technology and SaaS companies are highly valued, especially those who can increase recurring revenue (MRR/ARR) through account expansion and churn prevention. The field offers opportunities from account executive to director of accounts, with a focus on strategic relationship, revenue growth, and customer success.
About Scrum Master
The Scrum Master is the professional responsible for facilitating the adoption of Scrum and agile practices within development teams. They act as servant leaders, removing impediments, promoting continuous improvement, and ensuring Scrum events and ceremonies happen in the best possible way.
Key skills include event facilitation (sprint planning, daily, review, retrospective), backlog management, team coaching, conflict resolution, and agile metrics (velocity, burndown, cycle time). Knowledge of Jira, Trello, Azure DevOps, and frameworks like Kanban, XP, and SAFe is a differentiator.
Scrum Masters in technology companies are highly valued, especially those who can promote team autonomy, create psychologically safe environments, and lead agile transformations at scale. The field offers opportunities from junior scrum master to agile coach, head of agile, and director of agile transformation.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Social Media
The Social Media area is one of the most dynamic and constantly evolving fields in digital marketing. Social media professionals are responsible for creating, managing, and optimizing brand presence on digital platforms, building engagement and community with the target audience.
Key skills include social media management (Instagram, TikTok, LinkedIn, Facebook, YouTube), social media content creation, community management, paid social media (Meta Ads, LinkedIn Ads, TikTok Ads), metrics analysis, and strategic planning. Tools like Hootsuite, Sprout Social, Buffer, Later, and analytics platforms are essential.
Social media professionals in technology companies are highly valued, especially those who master paid social, social media analytics, and content strategies for different platforms. The field offers opportunities from analyst to head of social media, with a focus on growth, engagement, and return on investment.
About Design
The Design field, especially UX/UI and Product Design, has experienced significant growth in recent years. With accelerated business digitization, the demand for professionals who can create intuitive and pleasant digital experiences has never been higher.
Key skills include Figma, Sketch, Adobe XD, user research, design thinking, prototyping, and system design. Product designers are increasingly valued for their direct impact on business results.
Remote work has opened doors for Brazilian designers to work for global companies, with competitive salaries in dollars and euros.
About Technical Support
Technical Support is essential to ensure customer satisfaction and retention. Support professionals resolve technical issues, document solutions, and identify patterns that can lead to product improvements.
Key skills include troubleshooting, customer service, technical documentation, ITIL knowledge, and ticketing tools (Zendesk, Freshdesk, Intercom).
Technical support has evolved from a reactive to a proactive function, with high-level professionals working in Customer Engineering and Support Engineering.
About Information Security
The Information Security area is one of the most strategic and in-demand fields in the technology market. With the rise of cyberattacks, data breaches, and regulations like LGPD and GDPR, companies of all sizes invest heavily in professionals who can protect their digital assets.
Key specializations include Network Security, Cloud Security (AWS, Azure, GCP), Offensive Security (Penetration Testing, Red Team), Defensive Security (SOC, Blue Team), AppSec, and Security Governance. Tools like SIEM (Splunk, QRadar), firewalls, EDR, and Vulnerability Management platforms are essential.
Certifications like CISSP, CEH, OSCP, CompTIA Security+, and AWS Security Specialty are important differentiators. Information security professionals are among the highest-paid in the sector, with growing demand especially in fintechs, healthtechs, and large enterprises.
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Audiovisual professionals in technology companies are highly valued, especially those who master motion graphics, social media videos, and content for digital platforms. The field offers opportunities from videomaker to head of audiovisual, with a focus on creativity, technical quality, and storytelling.
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