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Program Manager, Ways Of Working

fivetran

Denver, Colorado, United States, AMER
Project Management Project Manager Public Relations

Job Score

100 pts
On-site model (+70) Project Management (+10) Project Manager (+10) Public Relations (+10)

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About Us

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.

Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.

Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.

As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.

During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

About the Role

As a member of the COO Office you will be responsible for defining how the combined Fivetran + dbt Labs organization uses its core collaborative platforms to get work done.

As we bring two companies together, we inherit two sets of tooling conventions across every major platform — with no single owner responsible for defining a consistent, governed baseline. This role owns that mandate. The majority of the work centers on making Notion excellent as NewCo’s primary knowledge management platform: workspace governance, information architecture, content standards, and page ownership. Beyond Notion, the role publishes and maintains best-practice guidance for Slack, Google Workspace, and Jira, and partners with department champions to drive adoption across the company.

This role also leverages AI to manage these systems — keeping workspaces clean, enforcing best practices, and partnering with the AI Transformation team to align on how we use AI within these tools.

This is a full-time position based out of our Denver office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

What You’ll Do

Define and drive NewCo’s ways of working across six dimensions:

  • How we collaborate internally — set standards for how teams work together inside Notion, Slack, and Google Workspace
  • How we collaborate externally — extend that guidance to shared spaces with partners, customers, and vendors, outlining what should differ from our internal norms
  • How we make decisions — establish lightweight, documented decision-making practices (e.g. DACI-style ownership)
  • How we document — own Notion governance, information architecture, and content standards so our knowledge base is a trusted source of truth
  • How we project manage — set shared baselines for Jira project and program structure, naming, and usage
  • How we communicate — define Slack conventions, channel governance, and async norms

Alongside these:

  • Define what “good” looks like for each core tool and publish it as canonical, company-wide guidance
  • Leverage AI to keep workspaces clean, audit for inconsistencies, and maintain standards at scale
  • Run recurring compliance checks and drive channels and workspaces into conformance over time
  • Partner with department champions to roll out standards and support adoption
  • Align with the AI Transformation team on how we apply AI within these tools
  • Incorporate ongoing employee-experience feedback from the People team to refine standards
  • Provide executional support for COO Office communications, in coordination with the Head of Internal Communications

Skills We’re Looking For

  • Deep, hands-on expertise administering Notion at scale — governance, databases, information architecture, and permissions
  • Strong working command of Slack, Google Workspace, and Jira administration and best practices
  • Proven ability to define standards and drive cross-functional adoption without direct authority
  • Excellent written communication — able to produce clear, canonical guidance that teams actually follow
  • Program management discipline: can run rollouts, track compliance, and manage stakeholders across functions
  • Comfort operating in ambiguity and building a function from the ground up
  • Strong judgment on where to standardize vs. where to leave teams autonomy

Required AI Competencies

  • Advanced fluency with conversational AI systems (Claude, ChatGPT) — not just basic prompting, but structuring complex, multi-step work and reliably getting high-quality output
  • Demonstrated track record of redesigning workflows around AI, not merely bolting it onto existing processes — able to identify where AI creates real leverage and where it doesn’t
  • Hands-on experience with AI features native to our core tools (e.g. Notion AI, Glean-style search, Atlassian Intelligence) and the judgment to codify their use into company best practices
  • Ability to build AI-assisted governance at scale — using AI to audit workspaces, surface inconsistencies, and maintain standards across thousands of pages and channels
  • Fluency with AI agents and automation to eliminate manual, repetitive administration

Bonus Skills

  • Experience standing up tooling governance during a merger, acquisition, or major org integration
  • Notion certification or comparable demonstrated platform mastery
  • Experience building AI-driven internal tools, automations, or agents
  • Familiarity with change management frameworks

#LI-Hybrid #LI-SR1

The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.

Denver Pay Range
$144,689.50$180,861.50 USD

 

Perks and Benefits

  • 100% employer-paid medical insurance*
  • Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
  • RSU stock grants*
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.


We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.     

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.


We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

About Project Management

Project Management is essential to ensure strategic initiatives are delivered on time, within scope, and with quality. PM professionals coordinate teams, manage risks, and communicate with stakeholders.

Key methodologies include PMBOK, PRINCE2, Scrum, and Kanban. Tools like Jira, Asana, Monday, and MS Project are widely used in daily work.

Certifications like PMP and PgMP are important differentiators in the market, with growing demand in technology and consulting companies.

About Project Manager

The Project Manager is the professional responsible for planning, executing, and controlling projects end-to-end, ensuring they are delivered on time, within budget, and with the expected quality. With the growing complexity of businesses, project management professionals are fundamental to organizational success.

Key skills include planning and scheduling, scope, cost, risk, quality, and resource management, stakeholder communication, cross-functional team leadership, and use of agile and traditional methodologies. Certifications like PMP, PRINCE2, and Six Sigma are important differentiators.

Project Managers in technology companies are highly valued, especially those who master agile methodologies (Scrum, Kanban), tools like Jira and MS Project, and can deliver complex projects efficiently. The field offers opportunities from project analyst to head of PMO, with a focus on execution, governance, and business value.

About Public Relations

The Public Relations (PR) area focuses on managing the reputation, image, and communication of an organization with its various stakeholders (such as clients, investors, employees, media, and the community). PR professionals develop corporate communication strategies, manage media relations (press relations), organize institutional events, and work in image crisis prevention and management.

Discover Other Areas

Understand the scope of work, key skills, and tools used in different career areas.

About Content Writer

The Content Writer is the professional responsible for creating quality written content for websites, blogs, social media, and other digital platforms. They combine writing skills with content strategy and SEO to attract, engage, and convert audiences.

Key skills include blog content creation, landing pages, newsletters, social media content, keyword research, content strategy, editorial calendar, and SEO writing. Knowledge of WordPress, Surfer SEO, Ahrefs, and analytics tools is a differentiator.

Content Writers in technology companies are highly valued, especially those who can create accessible technical content, evergreen content, and content that generates organic traffic. The field offers opportunities from junior content writer to head of content, with a focus on quality, strategy, and content performance.

About Sales

The Sales area is responsible for generating revenue and expanding the customer base. B2B and B2C sales professionals are fundamental for sustainable growth of any organization.

Key skills include prospecting, negotiation, CRM (Salesforce, HubSpot), sales enablement, and value consulting. The consultative and data-driven approach is increasingly valued.

Consultative sellers and senior Sales Managers have very high earning potential, with OTE (On-Target Earnings) that can exceed monthly salaries in technology companies.

About Office Suite

Proficiency in Office Suite is an essential skill for professionals across various areas. Microsoft Excel, Word, PowerPoint, and Outlook are fundamental tools in the corporate day-to-day, while Google Workspace and other collaborative solutions are gaining increasing space.

Key skills include advanced Excel (formulas, pivot tables, Power Query, VBA/Macros), Word (formatting, mail merge, styles), PowerPoint (presentation design, animations), Outlook (email and calendar management), and collaborative tools like Google Sheets, Notion, and Airtable.

Professionals with advanced Office Suite proficiency are valued in administrative, financial, data, and operational areas. Microsoft Office Specialist (MOS) certifications are important differentiators. The combination of advanced Excel with data analysis skills is one of the most in-demand competencies in the market.

About Web3

The Web3 area represents the new phase of the decentralized internet, built on blockchain technology. Web3 professionals create decentralized applications (dApps), interact with smart contracts, manage digital assets (cryptocurrencies and NFTs), and utilize DeFi (Decentralized Finance) protocols, revolutionizing how data, ownership, and finance are managed online.

About Social Media

The Social Media area is one of the most dynamic and constantly evolving fields in digital marketing. Social media professionals are responsible for creating, managing, and optimizing brand presence on digital platforms, building engagement and community with the target audience.

Key skills include social media management (Instagram, TikTok, LinkedIn, Facebook, YouTube), social media content creation, community management, paid social media (Meta Ads, LinkedIn Ads, TikTok Ads), metrics analysis, and strategic planning. Tools like Hootsuite, Sprout Social, Buffer, Later, and analytics platforms are essential.

Social media professionals in technology companies are highly valued, especially those who master paid social, social media analytics, and content strategies for different platforms. The field offers opportunities from analyst to head of social media, with a focus on growth, engagement, and return on investment.

Career Guides

Technology Career Guide

Planning, skills, interviews, and professional growth in IT, Data Science, DevOps, and Product.

Read full guide →

Design Career Guide

UX/UI, Graphic Design, Product Design. Portfolio, tools, interviews, and growth in the Design field.

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Marketing Career Guide

SEO, Paid Media, Growth, Content Marketing. Certifications, tools, and strategies to grow in Digital Marketing.

Read full guide →

Finance Career Guide

Financial market, investments, corporate finance, certifications, and strategies to grow in the financial field.

Read full guide →

Communication Career Guide

Journalism, PR, Corporate Communication, Content Marketing, and Multimedia Production.

Read full guide →

Administration Career Guide

Business Management, HR, Logistics, Consulting, Project Management, and Entrepreneurship.

Read full guide →

Data Career Guide

Data Science, Data Engineering, BI, Machine Learning, and AI. From training to the job market.

Read full guide →

Product Career Guide

Product Management, Product Ownership, Agile, Scrum, and OKRs. From strategy to execution.

Read full guide →

Tech & Remote Glossary

Stop getting lost in interviews and job descriptions

The job market, especially within tech and global companies, has developed its own dialect. Not understanding these acronyms can make you lose valuable opportunities or poorly negotiate your contract. To end this problem, we created the Definitive Glossary for the Remote Professional.

🏢 Work Models & Routine

Async (Asynchronous Work)
A communication model where responses don't need to be immediate. Instead of back-to-back meetings, the team relies on well-structured documents, threads, and messages. It's the gold standard for global companies spanning multiple time zones.
Sync (Synchronous Work)
The opposite of Async. It requires the team to be online and available at the same time for meetings, live chats, and real-time collaboration.
Daily / Stand-up
A quick daily meeting (usually 15 minutes) common in Agile (Scrum) methodologies. The team answers three questions: What did I do yesterday? What will I do today? Are there any blockers?
All-Hands / Town Hall
A company-wide meeting involving all employees. Usually led by the founders (C-Levels) to present results, new goals, and answer team questions.
1:1 (One-on-One)
A recurring individual meeting between a professional and their direct manager. It is used for career alignment, feedback, and problem-solving, not just for project status updates.

💰 Contracts, Benefits & Compensation

PTO (Paid Time Off)
Instead of strict, categorized leave policies, modern US companies usually offer a flexible pool of days (e.g., 20 days of PTO, or even "Unlimited PTO") that you can use for vacations, sick days, or personal matters, while receiving your regular compensation.
Equity / Stock Options
Company ownership. The startup offers you the right to buy shares at a heavily discounted strike price in the future. If the company grows, goes public, or is acquired, these shares can be highly lucrative.
Vesting (Vesting Schedule)
The rule that controls your Equity. It usually lasts 4 years. You don't get all the shares on day one; you "earn" them gradually as you stay with the company. A "1-year Cliff" means you must stay for at least one year to receive your first batch of shares.
RSUs (Restricted Stock Units)
Unlike Stock Options (where you have the right to buy the stock), RSUs are actual shares the company grants you as a bonus or part of your compensation package, following a strict Vesting schedule.
Independent Contractor (1099 / B2B)
The most common international hiring model for global talent working for US companies. You act as a service provider (business-to-business), receiving the gross salary (often six-figure compensation) without standard local payroll tax deductions at the source.

🤖 Recruitment & Hiring Process

ATS (Applicant Tracking System)
The "robot" that reads your resume. Software like Greenhouse, Ashby, and Workday are used to filter candidates by keywords before a human even looks at the document. (Pro tip: this is why your resume must be clean, semantic, and have the right keywords).
JD (Job Description)
The document that lists the responsibilities, technical requirements, and benefits of the open position.
Cultural Fit
The interview stage that evaluates if your core values, communication style, and worldview align with the company's culture. This is the ultimate test of your Soft Skills.
Onboarding
The integration process. It's the period of your first few weeks at the company, where you get your access credentials, learn about the culture, study the internal documentation, and understand how the product works.

🚀 How to use this to your advantage?

The secret isn't just knowing what these acronyms mean, but using them actively. If during an interview for a premium tech role you ask, "How does your PTO policy and Vesting schedule work?", the recruiter will immediately perceive you as a high-level professional, familiar with the global market standards.

The remote job market requires preparation. And having the right vocabulary is the first big step to securing six-figure proposals and standing out among thousands of applicants.

Expert Tip

The Ultimate Guide to Global E-commerce

The Ultimate Guide to Global E-commerce: Careers, Technology, and the Best Opportunities

By Mondywork | Career and Technology Insights

How borderless digital commerce is shaping the future of work and creating high-value, six-figure roles for Managers and Engineers.

1. The Current Landscape of Global E-commerce

E-commerce is no longer just a "digital storefront"; it has become the core revenue engine for the world's biggest brands. According to projections by eMarketer, global retail e-commerce sales continue to break records, easily surpassing the multi-trillion-dollar mark annually.

Today, the market thrives in the era of Cross-Border Commerce, where consumers buy from brands across continents with the same ease as a local purchase. To sustain this massive operation, companies are investing heavily in cloud infrastructure, data-driven smart logistics, and modern tech architectures like Headless Commerce — where the front-end (user interface) is completely decoupled from the back-end (sales engine), ensuring lightning-fast loading speeds and highly personalized experiences.

2. The Pillars of the Operation: Who Makes E-commerce Happen?

Behind every "1-Click Buy" button, there is a complex engineering structure bridging business and technology. Two fundamental professionals stand out in this ecosystem:

The E-commerce Manager

This is the strategic brain of the business. The E-commerce Manager isn't just a digital inventory keeper; they are performance analysts obsessed with metrics and growth.

  • Core Responsibilities: Conversion Rate Optimization (CRO), P&L (Profit and Loss) management, catalog curation, dynamic pricing, and coordinating traffic campaigns alongside the Marketing team.
  • Key Metrics: CAC (Customer Acquisition Cost), LTV (Lifetime Value), ROAS (Return on Ad Spend), and Churn Rate.
  • Ideal Profile: Highly analytical, data-driven, with strong cross-departmental leadership skills (uniting logistics, marketing, and tech).

The E-commerce Engineer (Developer)

The technological arm and executor of the business vision. Developers focused on e-commerce are highly valued because they understand that every millisecond of latency in the code translates to lost revenue.

  • Core Responsibilities: Building and maintaining storefronts, complex API integrations (ERPs, CRMs, Payment Gateways, and shipping providers), developing custom themes, and ensuring information security (PCI Compliance).
  • Tech Stack: Varies by platform, but mastering JavaScript (React/Next.js for Headless), Node.js, GraphQL, and specific template languages (like Liquid for Shopify) is essential.
  • Ideal Profile: Technical problem-solver with a strong business acumen, deeply focused on Web Performance (Core Web Vitals) and scalability.

3. The Biggest Market Players (SaaS and PaaS Platforms)

To succeed in this field, it is crucial to master or be deeply familiar with the giants that power virtual stores globally:

Shopify / Shopify Plus:
The Canadian giant dominates the global SaaS market. With a massive app ecosystem and Liquid as its template language, Shopify Plus is the go-to choice for scalable enterprise brands. Shopify Developers are in incredibly high demand across the US and European markets.
VTEX:
A Latin American powerhouse that became a formidable global player, now listed on the NYSE. The VTEX IO architecture, based on React and Node.js, changed the game for Enterprise development. VTEX Managers and Devs have guaranteed opportunities in large B2B and B2C corporations.
Magento (Adobe Commerce):
Known for its extreme robustness and flexibility (PaaS/On-Premise). It requires solid knowledge of PHP and complex software architecture. It is the platform of choice for massive, highly customized operations.
Salesforce Commerce Cloud:
Aimed at the top of the pyramid (large enterprise accounts), it integrates seamlessly into the Salesforce CRM ecosystem, requiring highly specialized professionals versed in its proprietary languages and corporate processes.

4. Where Are the Best Opportunities and How to Break In?

The e-commerce market is one of the biggest hubs for global remote jobs. US and European companies are actively seeking top-tier talent worldwide, offering aggressive compensation (often six-figure salaries in USD or EUR) to professionals who can scale their operations.

For those looking to enter or pivot to this area:

  1. Specialize in a Platform: Being a "Generic Developer" pays the bills, but being a "VTEX IO Specialist" or a "Shopify Expert" multiplies your market value. Pursue official certifications.
  2. Master APIs and Integrations: Modern e-commerce doesn't live in a vacuum. Knowing how to connect a store to a logistics system, a marketing automation software (like Klaviyo or Brevo), or a global ERP is the most valued skill today.
  3. Build a Real Portfolio: For devs, create test stores, build a public app for the Shopify App Store, or contribute to Headless projects. For managers, showcase real conversion optimization cases and campaign management on your LinkedIn.
  4. Flawless Technical Communication: Fluent English (especially asynchronous communication for documentation, Jira tickets, and Slack) is the golden key to unlocking those US Remote and global six-figure roles.
"In e-commerce, the code isn't just software; it's the store itself. If the site crashes on Black Friday, the company bleeds money. That's why highly qualified professionals in this field are never out of work."

Accelerate Your Career with Mondywork

Whether you are a business strategist or a software engineer, the best E-commerce and Tech jobs—including global remote opportunities—are published daily on our board.

Golden Tip: Browse the Mondywork platform, set up your customized Job Alerts on our homepage, and ensure your resume highlights the technologies mentioned in this article. The market won't wait, and your next big global opportunity might be just one click away.