Senior Manager, Sales - Account Management
remotecom
Job Score
70 ptsAbout Remote
With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
What this job can offer you
This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Manager, Sales - Account Management (Existing Customer Expansion), joining our Global Expansion team within the Go-To-Market (GTM) organization.
You'll lead a high-performing team of Senior Account Managers responsible for growing and retaining our Mid-Market and Enterprise customer base across EMEA. You'll own the daily operating rhythm of the business—forecasting, coaching, deal strategy, and execution—while creating an environment where people are challenged, supported, and inspired to do their best work.
Success in this role requires more than commercial excellence. We're looking for a leader who develops people, builds strong cross-functional partnerships, and creates momentum during periods of change. You recognize problems quickly—but more importantly, you help teams solve them.
What you bring
Commercial Leadership
- Strong experience in Account Management or Existing Business leadership, ideally within Mid-Market and Enterprise segments.
- Experience leading quota-carrying sales teams with responsibility for forecasting, pipeline management, performance coaching, and revenue attainment.
- Proven ability to develop high-performing Account Managers through coaching, feedback, and structured development.
- Comfortable operating as a hands-on leader—jumping into strategic customer conversations, negotiations, and deal coaching when needed.
- Strong forecasting discipline with the ability to identify risks, opportunities, and trends early through data.
- Experience defining, measuring, and presenting sales metrics and business performance to senior leadership.
- Proven track record of driving pipeline rigor, operational excellence, and predictable revenue outcomes.
- Experience with Salesforce and modern sales technology.
- Fluent in English; additional European languages are a plus.
Leadership & Collaboration
- A genuine coaching mindset with a passion for helping others grow and succeed.
- Builds trust quickly and develops strong partnerships across Product, RevOps, Customer Success, Acquisition Sales, Marketing, Finance, and other cross-functional teams.
- Comfortable navigating ambiguity and leading confidently through change, helping others stay focused on execution rather than uncertainty.
- Naturally optimistic and solutions-oriented. You raise risks thoughtfully, challenge ideas constructively, and instinctively pair problems with practical solutions.
- Creates positive energy within teams. You elevate the people around you through collaboration, accountability, and encouragement.
- Takes ownership beyond your immediate team, proactively identifying opportunities to improve how the broader organization operates.
- Celebrates team success over individual recognition and contributes positively to the broader leadership team.
- Consistently delivers strong business outcomes while building a healthy, sustainable, and high-performing team culture.
Key Responsibilities
- Lead the daily operating rhythm of the Account Management team through effective pipeline reviews, forecast calls, one-on-ones, deal coaching, and performance management.
- Meet and exceed team revenue goals while developing a high-performing organization capable of sustained success.
- Coach and empower Senior Account Managers to maximize customer value, improve commercial execution, and grow in their careers.
- Stay close to the business by supporting strategic negotiations, joining key customer conversations, and helping remove obstacles that accelerate deals.
- Build a culture of accountability, ownership, and continuous improvement where high standards and strong support coexist.
- Foster a solutions-first mindset by helping the team confront difficult challenges honestly, identify practical paths forward, and execute with urgency.
- Identify opportunities to improve sales processes, operational efficiency, and customer outcomes across the broader Existing Business organization.
- Build trusted partnerships with Product, RevOps, Customer Success, Finance, Marketing, and Acquisition Sales to improve customer experience and business performance.
- Ensure consistent forecasting accuracy, pipeline hygiene, account prioritization, and sales execution across the team.
- Regularly analyze business performance to identify trends, risks, opportunities, and actionable insights for senior leadership.
- Provide weekly, monthly, and quarterly reporting on pipeline health, forecast accuracy, customer expansion, wins, losses, and business performance.
- Develop a team culture where collaboration, curiosity, resilience, and continuous learning are expected and celebrated.
- Act as a role model for Remote's values by creating alignment, building trust, and helping the broader organization succeed—not just your own team.
Practical
- Reporting to: VP, Expansion Revenue (interim, pending broader Existing Business organizational changes)
- Team: Global Expansion
- Region: EMEA
- Location: Remote
- Start Date: As soon as possible
- Level: M4
Pay Transparency
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
The On-Target Earnings for this position is between $180,050 - $270,100 USD. The base salary is 60%.
Application Process
- (Async) Profile Review
- Recruiter Interview
- Hiring Manager Interview
- Peer Leadership Interview
- VP 2nd Interview
- Bar Raiser Interview
- Prior employment verification check
Benefits
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- budget towards co-working spaces, learning and wellness (including gym memberships)
- mental health support services
- stock options
- home office budget & IT equipment
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.
Please note we accept applications on an ongoing basis.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Traffic Analyst
The Traffic Analyst (paid media/performance specialist) is the professional responsible for creating, managing, and optimizing sponsored ad campaigns on digital platforms such as Google Ads, Meta Ads, LinkedIn Ads, and TikTok Ads. They monitor conversion metrics, analyze return on investment (ROAS), perform A/B testing on ads and landing pages, and manage the marketing budget to maximize lead generation and qualified sales.
About Communications
The Communications area is strategic for building and maintaining a company's institutional image. It encompasses corporate, internal, and external communication, public relations, press office, and reputation management. Communications professionals are responsible for delivering consistent messages that strengthen the employer brand and market positioning.
Key skills include strategic writing, communication planning, crisis management, media relations, corporate content production, event organization, and digital communication. Knowledge of communication CRMs, press release distribution platforms, and media monitoring tools (Meltwater, Cision) is a differentiator.
Corporate communicators in technology companies are highly valued, especially those who master change communication, employee engagement, and digital communication. The field offers opportunities in startups, scale-ups, and large corporations, with a focus on storytelling, organizational culture, and innovation communication.
About Design
The Design field, especially UX/UI and Product Design, has experienced significant growth in recent years. With accelerated business digitization, the demand for professionals who can create intuitive and pleasant digital experiences has never been higher.
Key skills include Figma, Sketch, Adobe XD, user research, design thinking, prototyping, and system design. Product designers are increasingly valued for their direct impact on business results.
Remote work has opened doors for Brazilian designers to work for global companies, with competitive salaries in dollars and euros.
About Scrum Master
The Scrum Master is the professional responsible for facilitating the adoption of Scrum and agile practices within development teams. They act as servant leaders, removing impediments, promoting continuous improvement, and ensuring Scrum events and ceremonies happen in the best possible way.
Key skills include event facilitation (sprint planning, daily, review, retrospective), backlog management, team coaching, conflict resolution, and agile metrics (velocity, burndown, cycle time). Knowledge of Jira, Trello, Azure DevOps, and frameworks like Kanban, XP, and SAFe is a differentiator.
Scrum Masters in technology companies are highly valued, especially those who can promote team autonomy, create psychologically safe environments, and lead agile transformations at scale. The field offers opportunities from junior scrum master to agile coach, head of agile, and director of agile transformation.
About Content Writer
The Content Writer is the professional responsible for creating quality written content for websites, blogs, social media, and other digital platforms. They combine writing skills with content strategy and SEO to attract, engage, and convert audiences.
Key skills include blog content creation, landing pages, newsletters, social media content, keyword research, content strategy, editorial calendar, and SEO writing. Knowledge of WordPress, Surfer SEO, Ahrefs, and analytics tools is a differentiator.
Content Writers in technology companies are highly valued, especially those who can create accessible technical content, evergreen content, and content that generates organic traffic. The field offers opportunities from junior content writer to head of content, with a focus on quality, strategy, and content performance.