Business Analyst - Canadian Payments
form3
100% Remote (Canada*)
Systems Analyst
Business Intelligence
Business Analyst
Advertising
Job Score
100 pts
On-site model (+70)
Systems Analyst (+10)
Business Intelligence (+10)
Business Analyst (+10)
THE ROLE đ
Weâre looking for a Business Analyst with strong payments experience to join Form3âs Product team and play an important role in building out our new Canadian Real-Time Rail (RTR) payment gateway.
Working closely with the Product Manager, youâll be involved from an early stage in the build, helping to understand payment scheme and business requirements and turn them into clear, actionable requirements that support the development and delivery of the product.
What youâll be doing:
- Work closely with the Product Manager to support the end-to-end build and delivery of Form3âs Canadian RTR payment gateway.
- Understand and analyse payment scheme, product and business requirements, translating these into clear and actionable requirements.
- Create high-quality user stories, acceptance criteria and functional and non-functional specifications.
- Analyse the impact of product changes and enhancements and clearly document requirements to support delivery.
- Use data and analysis to provide insights and support informed product decisions.
- Collaborate with stakeholders across Product, Engineering and the wider business throughout the product development lifecycle.
- Build deep knowledge of the Canadian payments ecosystem, becoming a trusted source of payments expertise for colleagues and stakeholders.
- Take ownership of key Business Analyst activities and deliverables, helping the team move from requirements through to successful product delivery.
WEâRE LOOKING FOR đ
As RTR is a new payment scheme, we donât expect you to have previous RTR experience. Whatâs much more important is a strong understanding of the Canadian payments landscape and infrastructure, with experience of payment rails such as Interac e-Transfer.
Knowledge of the wider North American payments landscape, including US schemes such as FedNow or RTP, would also be valuable.
Essential
- Experience working as a Business Analyst within payments, banking or FinTech.
- Strong knowledge of the Canadian payments ecosystem and infrastructure, ideally including experience with Interac e-Transfer or other Canadian payment rails.
- Experience translating complex business, product or payment scheme requirements into clear user stories, acceptance criteria and functional specifications.
- Strong technical understanding of APIs, cloud technologies and modern system architectures, with the ability to translate business requirements into clear technical requirements and collaborate effectively with Engineering teams.
- A good understanding of the product development lifecycle and experience supporting products from requirements through to delivery.
- Strong analytical skills, including experience using data to support decision-making.
- Excellent stakeholder management and communication skills, with the ability to make complex payment concepts clear and actionable.
- The ability to work autonomously, take ownership and operate effectively in a fast-paced environment.
Desirable
- Knowledge or experience of the US payments landscape, particularly real-time payment schemes such as FedNow and RTP.
- Experience working with real-time or instant payments.
- Broader knowledge of payment schemes, payment infrastructure and how financial institutions move money.
INTERVIEW PROCESS âď¸
Stage One: Screening Call with the Talent Team
Stage Two: Team Interview with a Senior Business Analyst and Senior Product Manager
Stage Three: Zoom Interview with two Heads of Product
Stage Four: Executive Review with the Chief Product Officer
We always aim to stick to the above process; however, there may be occasions when an additional interview stage is required for us to be sure we are hiring the right person!
HIRING LOCATION đ
We are hiring remotely within the Canada in the following provinces:
- Ontario
All new joiners start their first day in one of our offices to collect the equipment needed to work remotely.
BENEFITS đď¸
Form3 is a 100% remote, flexible business and can offer part-time working arrangements. We believe this enables our people to achieve amazing things while maintaining a healthy work-life balance.
For further information on what itâs like to work here and our full benefits package, visit our careers page. If you have any other questions, weâd be happy to discuss these during the interview process.
ABOUT FORM3 đ
Revolutionising the world of payments with our cloud-native, multi-cloud platform. For more information about Form3, check out the following pages:
What we do | Life at Form3 | Benefits | Payments Cannot Fail Series | .Tech Podcast
OUR DEI&B COMMITMENT
We hire talented people from a variety of backgrounds and experiences and are committed to a work environment based on diversity, open-mindedness and curiosity. Weâre united by our company values (we even created them together!) and we celebrate our unique differences.
Our employee lifecycle processes are designed to embrace equal opportunity and prevent discrimination against our people regardless of personal characteristics. It is our strong belief that the more inclusive and belonging we are as a business, the better our work will be.
As an inclusive employer, we guarantee to interview all neurodiverse and physically disabled applicants who meet the minimum criteria for this role. We also encourage candidates to notify us of any reasonable adjustments that may be required during the recruitment process. This includes providing job adverts in alternative, accessible formats or adjustments required at interview stage.
If you consider yourself to be neurodiverse or physically disabled under the UN definition of disability and would like to be considered under this scheme and/or require any reasonable adjustments please let us know by sending an email to careers@form3.tech clearly stating your consent for us to process this data.
For more information please refer to our Recruitment Data Policy.
What did you think of this job?
Loading comments...
About Systems Analyst
The Systems Analyst is the professional responsible for analyzing, designing, and implementing technology solutions that meet business needs. They act as a bridge between business areas and the development team, ensuring that systems deliver real value to the organization.
Key skills include requirements gathering and analysis, process modeling (BPMN), data modeling, technical and functional documentation, system integration (APIs, microservices), and knowledge of ERPs and CRMs. Tools like Jira, Confluence, Visio, and project management platforms are essential.
Systems Analysts in technology companies are highly valued, especially those who master agile requirements analysis (user stories, backlog), system integration, and solution architecture. The field offers opportunities from junior analyst to solution architect, with a focus on efficiency, quality, and technological innovation.
About Business Intelligence
Business Intelligence (BI) is the area responsible for transforming raw data into strategic information for decision-making. BI professionals build dashboards, reports, and analyses that help companies understand their performance and identify growth opportunities.
Key skills include data modeling (star schema, snowflake), ETL (extraction, transformation, loading), advanced SQL, BI tools (Power BI, Tableau, Looker), data warehousing, KPIs, and business metrics analysis (MRR, churn, cohort). Knowledge of dbt, Airflow, and data pipelines is a differentiator.
BI professionals in technology companies are highly valued, especially those who master data visualization, analytics engineering, and can translate complex data into actionable insights for the business. The field offers opportunities from BI analyst to head of data, with a focus on data-driven decision making.
About Business Analysis
The Business Analyst (BA) is the professional responsible for identifying problems, opportunities, and solutions in organizational processes, acting as a bridge between business areas and the technology development team. They gather and specify requirements, map value streams, design future processes, and help ensure that software deliveries align with the company's strategic goals.
About Advertising
The Advertising area is aimed at the planning, creation, and delivery of communication campaigns to promote brands, products, ideas, or services. Professionals in the sector work in advertising agencies or in-house marketing departments in creative fields (art direction, copywriting), strategic planning, account management, and media buying.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About UX Design
The User Experience (UX) Design area focuses on optimizing the overall user experience when interacting with a product or service. UX professionals conduct user research (UX Research), map journeys, create wireframes, perform usability tests, and define navigation flows to ensure the product is intuitive, useful, and meets users' real needs.
About Mobile Development
Mobile Development is one of the most dynamic and constantly evolving fields in the technology market. With billions of smartphones worldwide, the demand for qualified mobile developers continues to grow exponentially.
Key stacks include Flutter (Dart), React Native (JavaScript/TypeScript), Kotlin (Android native), Swift (iOS native), and hybrid frameworks like Ionic and Capacitor. Knowledge of mobile architecture (MVVM, Clean Architecture), mobile CI/CD (Fastlane, Bitrise, Codemagic), and App Store/Google Play publishing are essential.
Senior mobile developers are highly valued professionals, with competitive salaries and many remote work opportunities at international companies. Specializing in cross-platform or native is a strategic career decision.
About Ecommerce Analyst
The Ecommerce Analyst is the professional responsible for analyzing online sales data, buyer behavior, and virtual store performance to guide strategic decisions. They combine data analysis with ecommerce knowledge to optimize conversion, average order value, and return on investment.
Key skills include Google Analytics (GA4), Hotjar, conversion funnel analysis, cohort analysis, customer segmentation, pricing analysis, and ecommerce metrics (CAC, CLV, AOV, conversion rate). Knowledge of SQL, Power BI, Google Tag Manager, and platforms like Shopify and VTEX is a differentiator.
Ecommerce Analysts in technology companies are highly valued, especially those who can turn buyer behavior data into actionable insights to increase revenue and reduce cart abandonment. The field offers opportunities from junior analyst to ecommerce analytics manager.
About Content
The Content and Social Media area is essential for building digital presence and audience engagement. Professionals create content strategies, manage social networks, and develop impactful brand narratives.
Key skills include copywriting, storytelling, community management, metrics analysis, audiovisual production, and knowledge of each platform algorithms.
With the growth of influencer marketing and social commerce, this area continues to generate new career opportunities.
About Frontend
The Frontend area is responsible for creating the visual interfaces that users interact with on websites and web applications. Frontend professionals combine technical skills with design to deliver intuitive, responsive, and accessible digital experiences.
Key skills include HTML, CSS, JavaScript/TypeScript, frameworks like React, Angular, and Vue, build tools (Webpack, Vite), CSS (Tailwind, Sass), testing (Jest, Cypress), and knowledge of web performance and accessibility (WCAG). Familiarity with design systems and reusable components is a differentiator.
Frontend developers in technology companies are highly valued, especially those who master React, Next.js, web performance, and accessibility. The field offers opportunities from junior developer to frontend architect, with a focus on user experience, performance, and code quality.
Comments 0