Office Manager
swap
OnSite
Austin, Texas
Administrative
Office Suite
Job Score
90 pts
On-site model (+70)
Administrative (+10)
Office Suite (+10)
About Swap
Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience.
Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence.
At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
Hours: 16-20 hours per week, split flexibly across half days.
Monday (8:30am-13:30pm
Tuesday (09:30am - 15:00)
Thursday (09:30am - 15:00)
Reports to: People Operations Manager, as part of the wider People Operations team
About the Role
We're looking for a highly organised, proactive Office Manager to keep our Austin office running smoothly and make it a productive, welcoming place to work. You'll be the first point of contact for our Austin team on all things office-related, working closely with the People Operations team as Swap continues to grow.
Key Responsibilities
Oversee the day-to-day running of the Austin office, ensuring a productive and welcoming environment.
Act as the primary point of contact for Austin employees' operational needs, and coordinate with the wider People Operations team as needed.
Manage office vendors, supplies and services, including facilities and catering.
Coordinate in-office events, team gatherings and company meetings, including cross-office events with our wider teams.
Keep the office organised and help plan how the space is used.
Support health and safety compliance and workplace policies in the office.
Requirements
3+ years’ experience in office management or a similar role.
Strong organisational and multitasking skills, with high attention to detail.
Excellent interpersonal and communication skills.
Ability to handle sensitive information with discretion and professionalism.
Proactive and resourceful, and comfortable working in a fast-paced environment.
Comfortable working with a distributed team across different time zones.
What we offer
💰 Competitive base salary: Pay that reflects your experience and the impact you’ll have, reviewed regularly as you grow with us.
📈 Stock options: Own a piece of what we’re building. As a high-growth scale-up, you’ll share in the upside as the company grows.
🏖️ Generous PTO: Competitive annual leave, with public holidays on top, plus your birthday off so you can celebrate properly.
🏥 Private healthcare: Comprehensive private medical cover, so you can get the care you need quickly.
🏦 Pension contributions: Company contributions to help you build long-term financial security.
🧘 Wellness benefits: Support for your physical health and wellbeing, so you can look after yourself in the way that works for you.
💚 Mental health support: Access to mental health resources and support, because looking after your mind matters as much as your body.
👶 Enhanced maternity and paternity leave: Extra support when you’re growing your family, so you can focus on what matters most.
🏡 Flexible working: Choose how and where you do your best work, with the trust and autonomy to manage your own time.
✈️ Work abroad for 4 weeks a year: Take your laptop somewhere new for up to four weeks each year, whether that’s family, travel, or a change of scenery.
🎉 Quarterly team offsite budget: A dedicated budget each quarter for your team to get together, connect, and have fun.
🍻 Thursday happy hour: Wind down the week with your colleagues at our Thursday happy hour, held across all of our locations.
🥞 Breakfast Mondays: Start the week with a good meal and good company.
Diversity & Equal Opportunities:
We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.
What did you think of this job?
Loading comments...
About Administrative
The Administrative area is responsible for ensuring the efficient functioning of all organizational operations. Administrative professionals manage processes, human resources, procurement, and facility management.
Key skills include process management, Office 365, administrative ERPs, compliance, and people management. Knowledge of automation and AI tools is becoming increasingly relevant.
The digitization of administrative processes has created new opportunities for professionals who master technology and management.
About Office Suite
Proficiency in Office Suite is an essential skill for professionals across various areas. Microsoft Excel, Word, PowerPoint, and Outlook are fundamental tools in the corporate day-to-day, while Google Workspace and other collaborative solutions are gaining increasing space.
Key skills include advanced Excel (formulas, pivot tables, Power Query, VBA/Macros), Word (formatting, mail merge, styles), PowerPoint (presentation design, animations), Outlook (email and calendar management), and collaborative tools like Google Sheets, Notion, and Airtable.
Professionals with advanced Office Suite proficiency are valued in administrative, financial, data, and operational areas. Microsoft Office Specialist (MOS) certifications are important differentiators. The combination of advanced Excel with data analysis skills is one of the most in-demand competencies in the market.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Content
The Content and Social Media area is essential for building digital presence and audience engagement. Professionals create content strategies, manage social networks, and develop impactful brand narratives.
Key skills include copywriting, storytelling, community management, metrics analysis, audiovisual production, and knowledge of each platform algorithms.
With the growth of influencer marketing and social commerce, this area continues to generate new career opportunities.
About Infrastructure and DevOps
Infrastructure and DevOps are responsible for creating, maintaining, and optimizing IT environments that support applications at scale. This area is fundamental for system reliability and performance.
Key technologies include AWS, GCP, Azure, Docker, Kubernetes, Terraform, Ansible, CI/CD (GitHub Actions, GitLab CI, Jenkins), and monitoring (Datadog, Grafana, Prometheus).
DevOps engineers and SREs are highly sought-after professionals, with salaries among the highest in the technology sector.
About Project Management
Project Management is essential to ensure strategic initiatives are delivered on time, within scope, and with quality. PM professionals coordinate teams, manage risks, and communicate with stakeholders.
Key methodologies include PMBOK, PRINCE2, Scrum, and Kanban. Tools like Jira, Asana, Monday, and MS Project are widely used in daily work.
Certifications like PMP and PgMP are important differentiators in the market, with growing demand in technology and consulting companies.
About Product Management
Product Management is one of the most strategically relevant areas in technology organizations. The Product Manager is responsible for defining product vision, prioritizing features, and coordinating multidisciplinary teams to deliver value to users.
Essential skills include strategic thinking, data analysis, communication, leadership, and technical knowledge. Tools like Jira, Confluence, Miro, and analytics platforms are fundamental in daily work.
Salaries for PMs range from entry-level to senior positions at major tech companies, with growing opportunities for international remote work.
About Backend
The Backend area is responsible for all server logic, APIs, databases, and infrastructure that support web and mobile applications. Backend professionals ensure that systems are scalable, secure, and performant.
Key skills include languages like PHP, Java, Python, Ruby, Go, and Node.js, frameworks like Laravel, Spring Boot, Django, and Express, databases (MySQL, PostgreSQL, MongoDB, Redis), software architecture (clean architecture, DDD, microservices), and API security (OAuth, JWT).
Backend developers in technology companies are highly valued, especially those who master microservices architecture, cloud computing, and high-scale performance. The field offers opportunities from junior developer to software architect, with a focus on scalability, security, and efficiency.
Comments 0