Enterprise Solutions Engineer - East Coast
dash0
Remoto
United States - remote
Systems Analyst
Account Manager
Public Relations
Job Score
100 pts
Remote model (+90)
Systems Analyst (+10)
Account Manager (+10)
Public Relations (+10)
About Dash0
Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product that developers love—all with transparent pricing and cost-control built in.
The Opportunity
As an Enterprise Solutions Architect, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments.
You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required.
This role is can be remote and can be based anywhere on the East Coast, with a preference for Boston or NYC.
Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!
What You'll Do
Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies.
Translate complex enterprise customer requirements into scalable, performant, and maintainable Dash0 implementations.
Develop and execute Proofs of Concept (POCs) that highlight Dash0's differentiated technical capabilities.
Deliver engaging technical demos and presentations tailored to engineering and executive audiences.
Collaborate closely with Enterprise Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice.
Provide architecture guidance and best practices for observability setup, telemetry data modeling, and OpenTelemetry collector design.
Create and maintain reusable demo environments, reference architectures, and POC templates.
Partner with Product Management to provide technical insights that influence roadmap and feature priorities.
What You Bring
Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing.
Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.
Strong understanding of modern DevOps, SRE, and platform engineering practices.
Excellent communication skills — you can explain complex observability concepts clearly to both engineers and executive decision-makers.
Ability to create and execute technical demos, architectures, and POCs that prove business value.
Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams.
Nice to Have
Experience with CRM tools (HubSpot) for collaboration and pipeline visibility.
Contributions to technical content — blog posts, conference talks, or open-source documentation.
Familiarity with the CNCF ecosystem and community.
Experience in a high-growth, venture-backed startup environment.
Why Dash0
This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel and Cherry Ventures and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B — and we're just getting started.
If you're looking for a place where a great product meets great people, where momentum is real and your impact is visible from day one — this is it.
What we offer:
Competitive salary & meaningful equity participation — you'll own part of what you're building
Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
€60/month phone & internet allowance
Location-specific benefits
Collaborative, fast-moving team culture with a builder mindset
Clear path for career growth and development
Direct access to founders and leadership
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The Systems Analyst is the professional responsible for analyzing, designing, and implementing technology solutions that meet business needs. They act as a bridge between business areas and the development team, ensuring that systems deliver real value to the organization.
Key skills include requirements gathering and analysis, process modeling (BPMN), data modeling, technical and functional documentation, system integration (APIs, microservices), and knowledge of ERPs and CRMs. Tools like Jira, Confluence, Visio, and project management platforms are essential.
Systems Analysts in technology companies are highly valued, especially those who master agile requirements analysis (user stories, backlog), system integration, and solution architecture. The field offers opportunities from junior analyst to solution architect, with a focus on efficiency, quality, and technological innovation.
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Key skills include relationship management, negotiation, upsell and cross-sell, contract renewal, account planning, business reviews, metrics analysis (NPS, churn, LTV), and CRM knowledge (Salesforce, HubSpot). Communication, empathy, and business vision are fundamental differentiators.
Account Managers in technology and SaaS companies are highly valued, especially those who can increase recurring revenue (MRR/ARR) through account expansion and churn prevention. The field offers opportunities from account executive to director of accounts, with a focus on strategic relationship, revenue growth, and customer success.
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