Cognition - Deployed Engineer (Br/Mx/Ar)
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90 ptsThis is a hybrid position in SP, Brazil or CDMX, Mexico. For candidates based in Argentina, relocation to one of these locations will be required.
Cognition is the applied AI lab building end-to-end software agents.
Cognition is the maker of Devin, the first AI software engineer.
Our team is extremely talent-dense. Among our founding team, we have world-class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro.
Building the first AI software engineer is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us.
About the Role
Customers are our highest priority. Deployed Engineers (DEs) are customer-facing technical experts who help our customers maximize the value they get out of our products.
You’ll work directly with engineers to understand their workflows, identify high-impact use cases, and deploy our products into real production environments. You’ll lead demos and pilots, support integrations, and drive adoption of our platform from the inside out.
This role combines hands-on technical work, customer partnership, and rapid execution. You'll serve a broad range of clients, switching context frequently and staying ahead of issues before they become blockers. You're expected to be proactive, make judgment calls, and take ownership of outcomes.
In this role, you will:
Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using our platform.
Work closely with customers to understand their technical challenges.
Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization
Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team
Be the customer oracle! Exercise your product instincts to help set the roadmap
What We Value
Customer empathy — you care deeply about how engineers work and what helps them succeed
Ownership mindset — you take responsibility for results, not just tasks
Technical curiosity — you enjoy digging into unfamiliar systems and understanding how they really work
Bias toward execution — you move quickly from problem to solution
Grit — you’re comfortable operating in ambiguous, high-intensity environments
Exploratory rigor — You poke at edges, ask uncomfortable questions, and would rather find problems yourself than have them find you.
Requirements
MUST have Fluency / Native proficiency in English and Portuguese
Strong engineering foundation from a rigorous technical environment
Demonstrated track record of exceptional performance in whatever you've pursued, whether academic, athletic, professional, or entrepreneurial
Self-directed by default. You don't need a manager to tell you what to do next or how to prioritize.
Strong communication skills. You can hold your own with senior engineers and executives alike.
Have a high tolerance for ambiguity, intensity, and sustained effort when the problem demands it.
Willingness to travel 25–50%
You might excel if you…
Advanced in at least one modern programming language (e.g., Python, TypeScript)
Experience writing and debugging real software systems
Want to work directly with real users on high-impact technical problems
Learn quickly by being embedded in challenging, real-world environments
Have worked at an early-stage startup or in a role where you operated well beyond your job description
Interview Process
Silver Recruiter Screen
Client Take Home Challenge
Client Screening Interview
Panel Interview
Onsite Interview (in NY)
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Web Masters in technology companies are highly valued, especially those who master DevOps, SRE, and can guarantee uptime and performance at scale. The field offers opportunities from junior webmaster to SRE and infrastructure engineer, with a focus on reliability, security, and speed.
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