Member Of Technical Staff (General Software Engineer, Infrastructure)
perplexity
Híbrido
San Francisco
Development
Uncategorized
Account Manager
Job Score
100 pts
Hybrid model (+80)
Development (+10)
Account Manager (+10)
About the Role
The Infrastructure team builds and operates the foundational systems behind Perplexity’s products. At Perplexity, infrastructure sits on the critical path of every answer, supporting real-time search, retrieval, model serving, and agent workloads where latency, reliability, and rapid iteration directly shape the user experience. This role is for strong infrastructure engineers whose experience spans multiple domains and who are energized by cross-cutting problems that do not fit neatly within a single platform team.
You do not need to be a specialist in every area. Scope ranges from owning major production systems to setting technical direction across teams, leading complex infrastructure programs, and shaping infrastructure strategy across the organization. If a specialized Cloud Infrastructure, Storage Platform, Backend Platform, Data Platform, Connector Platform, or AI Acceleration role clearly matches your expertise and interests, apply directly to it. If your experience spans several infrastructure domains or you are most energized by cross-cutting systems problems, apply here. Submit one application, and we will consider you across the Infrastructure organization.
Key Responsibilities
Own cross-cutting infrastructure problems that span compute, storage, networking, data, deployment, and reliability, including eliminating bottlenecks across retrieval and serving paths, building shared abstractions across deployment environments, and resolving failure modes that cross platform boundaries.
Design, build, and operate distributed infrastructure supporting Perplexity’s consumer, AI, and enterprise workloads, owning systems from architecture through production operation.
Identify gaps between existing platforms and build shared abstractions, automation, and tooling that make infrastructure easier and safer to use.
Improve system performance, availability, scalability, and cost-efficiency across online request traffic and background workloads.
Debug complex production issues across service and infrastructure boundaries, then turn the findings into durable architectural improvements.
Set technical direction for complex infrastructure systems, lead high-impact programs across teams, and establish durable technical standards through collaboration with infrastructure, product, AI, and security partners.
Qualifications
4+ years of professional software engineering experience building and operating production backend, platform, or distributed systems.
A track record of owning complex production systems end to end and delivering sustained technical impact across teams.
Demonstrated ability to set technical direction, lead through influence, and raise the engineering bar through architecture, design reviews, and mentorship.
Strong software engineering skills in Python or other systems or backend languages such as Go, Rust, C++, or Java.
Meaningful experience across at least two infrastructure domains, such as cloud platforms, distributed systems, Kubernetes, storage, databases, networking, data systems, developer infrastructure, or production reliability.
Ability to develop depth quickly in unfamiliar systems, reason across software and infrastructure layers, and drive production incidents from diagnosis through durable resolution.
If you’re excited about this role, we encourage you to apply even if your experience doesn’t match every qualification listed above.
What did you think of this job?
Loading comments...
About Software Development
Software Development is one of the most dynamic and constantly evolving fields in the job market. Professionals in this area are responsible for creating, maintaining, and optimizing web, mobile, and desktop applications that impact millions of users daily.
Key languages and frameworks include JavaScript (React, Node.js, Vue.js), Python (Django, Flask), Java (Spring), PHP (Laravel), and TypeScript. Demand for full-stack developers continues to grow, especially in tech companies and startups.
Salaries range from entry-level to senior positions, with growing opportunities for remote work and international freelancing.
About Account Manager
The Account Manager is the professional responsible for managing and expanding the relationship with clients after the sale. They act as a strategic partner, ensuring satisfaction, retention, and account growth, connecting client needs with company solutions.
Key skills include relationship management, negotiation, upsell and cross-sell, contract renewal, account planning, business reviews, metrics analysis (NPS, churn, LTV), and CRM knowledge (Salesforce, HubSpot). Communication, empathy, and business vision are fundamental differentiators.
Account Managers in technology and SaaS companies are highly valued, especially those who can increase recurring revenue (MRR/ARR) through account expansion and churn prevention. The field offers opportunities from account executive to director of accounts, with a focus on strategic relationship, revenue growth, and customer success.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Product Management
Product Management is one of the most strategically relevant areas in technology organizations. The Product Manager is responsible for defining product vision, prioritizing features, and coordinating multidisciplinary teams to deliver value to users.
Essential skills include strategic thinking, data analysis, communication, leadership, and technical knowledge. Tools like Jira, Confluence, Miro, and analytics platforms are fundamental in daily work.
Salaries for PMs range from entry-level to senior positions at major tech companies, with growing opportunities for international remote work.
About UI Design
The User Interface (UI) Design area focuses on creating and designing all the visual elements that users interact with in a digital product. This includes screens, buttons, icons, typography, color palettes, and responsive layouts, ensuring an aesthetically pleasing, consistent, and easy-to-use interface. Skills in tools like Figma and knowledge of design systems are essential.
About Customer Success
Customer Success is the area responsible for ensuring clients achieve their goals when using the product or service. It is a strategic function for retention, expansion, and customer satisfaction.
Key skills include account management, churn analysis, NPS, onboarding, upsell, and cross-sell. Knowledge of CS tools like Gainsight, Totango, and ChurnZero is a differentiator.
CS is becoming increasingly strategic in SaaS companies, with professionals directly contributing to recurring revenue growth (MRR/ARR).
About Talent Acquisition
Talent Acquisition is the strategic area responsible for attracting, selecting, and hiring the best professionals for the organization. Unlike traditional recruitment, TA acts as a strategic business partner, aligning talent acquisition with the company's long-term objectives.
Key skills include advanced sourcing, employer branding, labor market analysis, talent pipeline management, and candidate experience. Tools like LinkedIn Recruiter, ATS (Greenhouse, Lever, Ashby), and assessment platforms are essential.
TA professionals in technology companies are highly valued, especially those who master tech sourcing, workforce planning, and recruitment metrics like time-to-hire and cost-per-hire.
About Project Management
Project Management is essential to ensure strategic initiatives are delivered on time, within scope, and with quality. PM professionals coordinate teams, manage risks, and communicate with stakeholders.
Key methodologies include PMBOK, PRINCE2, Scrum, and Kanban. Tools like Jira, Asana, Monday, and MS Project are widely used in daily work.
Certifications like PMP and PgMP are important differentiators in the market, with growing demand in technology and consulting companies.
Comments 0