Head Of Expert Marketplace / Technical Gm
AfterQuery
OnSite
San Francisco
Account Manager
Scrum Master
Advertising
Job Score
100 pts
On-site model (+70)
Account Manager (+10)
Scrum Master (+10)
Advertising (+10)
About AfterQuery
AfterQuery is an applied research lab curating data solutions for foundation model development.
We serve every frontier AI lab with the mission of delivering the best data to power the best models. In doing so, we can make expertise that once took a lifetime to build available to anyone who needs it. Our customers are the ones building the foundation models themselves and our work sits directly in the loop of how those systems improve.
This is a rare opportunity to join a company at a defining moment in AI. Since raising our $30M Series A at a $300M valuation, AfterQuery has grown well over a $100M revenue run rate.
We're based in San Francisco and backed by leading investors including Altos Ventures, BoxGroup, and Y Combinator and angels from Google DeepMind, OpenAI, Anthropic, Meta Superintelligence Labs, and Microsoft AI.
Responsibilities
Own AfterQuery’s expert marketplace strategy across acquisition, activation, matching, retention, and quality
Lead the operating team responsible for expert sourcing, onboarding, and project staffing
Build scalable systems and processes for expert supply across multiple domains and project types
Partner closely with Engineering to define product requirements for applications, assessments, expert profiles, matching, and automation
Establish metrics, dashboards, and operating cadences for expert supply, staffing speed, conversion, and quality
Work cross-functionally with Ops, Research, and Engineering to ensure the right experts are matched to the right project requirements
Identify opportunities to improve expert conversion, reactivation, referrals, and long-term marketplace liquidity
Help build the long-term organizational structure for AfterQuery’s expert marketplace function
Required Qualifications
Experience building or operating a marketplace, talent network, labor platform, recruiting system, expert network, or contractor supply function
Strong product and systems thinking, with the ability to design scalable processes across complex workflows
Technical enough to partner deeply with engineers on product requirements, roadmap tradeoffs, and implementation priorities
Strong analytical intuition around funnels, liquidity, activation, matching, conversion, and quality signals
Experience managing operators or cross-functional teams in a high-growth environment
High ownership, strong communication, and ability to operate in a fast-changing environment
Deep care for speed, quality, customer impact, expert experience, and building systems that scale
Not a Fit If
You are primarily interested in traditional marketing growth
You do not want to work closely with engineers, operators, and domain experts
You prefer narrow execution roles over owning a broad business function
You are uncomfortable balancing strategy, systems, and day-to-day execution
You would solve expert supply only by adding headcount rather than improving systems and process
You are not excited by building a high-quality expert marketplace for frontier AI data
About Account Manager
The Account Manager is the professional responsible for managing and expanding the relationship with clients after the sale. They act as a strategic partner, ensuring satisfaction, retention, and account growth, connecting client needs with company solutions.
Key skills include relationship management, negotiation, upsell and cross-sell, contract renewal, account planning, business reviews, metrics analysis (NPS, churn, LTV), and CRM knowledge (Salesforce, HubSpot). Communication, empathy, and business vision are fundamental differentiators.
Account Managers in technology and SaaS companies are highly valued, especially those who can increase recurring revenue (MRR/ARR) through account expansion and churn prevention. The field offers opportunities from account executive to director of accounts, with a focus on strategic relationship, revenue growth, and customer success.
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Scrum Masters in technology companies are highly valued, especially those who can promote team autonomy, create psychologically safe environments, and lead agile transformations at scale. The field offers opportunities from junior scrum master to agile coach, head of agile, and director of agile transformation.
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