Staff Software Engineer, Production Engineering
harvey
Híbrido
San Francisco
Development
Public Relations
Job Score
100 pts
Hybrid model (+80)
Development (+10)
Public Relations (+10)
Why Harvey
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
Harvey is building the AI platform trusted by the world’s leading law firms and enterprises. Our infrastructure is the foundation that powers every customer interaction, every model inference, and every production workload.
We’re looking for a Production Engineer to help build and operate Harvey’s core compute and networking infrastructure, Kubernetes platform, workflow orchestration platform, and production infrastructure foundations. You’ll work on the systems that enable engineering teams to move quickly and operate reliable services at scale.
In this role, you’ll improve the reliability, scalability, security, and efficiency of Harvey’s infrastructure platform. You’ll solve complex production challenges across compute fleet management, capacity planning, infrastructure automation, and production operations. You’ll partner closely with Product Engineering, Security, AI Infrastructure, and Platform teams to ensure our infrastructure scales with Harvey’s rapid growth.
At Harvey, we value Decisiveness, Simplicity, and the belief that Job’s Not Finished. We move quickly, prioritize clarity, and continuously raise the bar for engineering excellence.
What You'll Do
Infrastructure Engineering & Technical Leadership
Design, build, and operate the production infrastructure that powers Harvey’s products and AI workloads.
Drive technical direction across compute infrastructure, networking, Kubernetes, workflow orchestration, and production operations.
Lead complex, cross-functional technical initiatives that improve reliability, scalability, security, operational efficiency, and infrastructure cost.
Partner with Product Engineering, Security, AI Infrastructure, and Platform teams to translate product and business requirements into resilient infrastructure solutions.
Establish reusable patterns, tooling, and paved paths that help engineering teams ship and operate production services safely.
Raise the engineering bar through thoughtful design reviews, clear technical documentation, operational rigor, and mentorship.
Infrastructure Foundation & Production Operations
Build and operate Harvey’s global compute and network infrastructure, ensuring high availability, scalability, reliability, and performance.
Improve compute utilization, performance, and service availability while supporting rapidly growing AI workloads.
Develop capacity models, demand forecasts, and fleet lifecycle automation to help infrastructure scale efficiently with business growth.
Operate and continuously improve Harvey’s Kubernetes platform, including cluster provisioning, upgrades, networking, monitoring, reliability, performance, and operational automation.
Drive infrastructure cost efficiency through capacity management, resource rightsizing, workload optimization, and utilization monitoring.
Build secure infrastructure foundations, including identity and access management, network isolation, secrets management, auditing, and compliance controls.
Develop scalable Infrastructure-as-Code and automation frameworks using technologies such as Terraform and Pulumi.
Improve observability, monitoring, alerting, incident response, and operational readiness across the infrastructure platform.
Participate in the on-call rotation, lead incident response when needed, and turn production learnings into durable engineering improvements.
What You Have
10+ years of software, infrastructure, site reliability, or production engineering experience.
Deep experience building and operating large-scale cloud infrastructure on AWS, Azure, or Google Cloud Platform.
Strong hands-on experience operating Kubernetes in production, including cluster lifecycle management, networking, and reliability.
Experience building and operating distributed systems with strong reliability, scalability, and performance characteristics.
Experience with infrastructure automation and Infrastructure-as-Code using tools such as Terraform or Pulumi.
Strong understanding of compute infrastructure, networking, capacity planning, fleet management, and production operations.
Experience designing and operating observability systems, including monitoring, logging, alerting, and incident response.
Strong understanding of infrastructure security, including IAM, network security, secrets management, and compliance best practices.
A track record of driving complex, cross-functional technical initiatives and influencing engineering decisions without relying on formal authority.
Excellent communication skills and the ability to explain technical concepts clearly to engineering partners and other stakeholders.
A systems-thinking mindset and a passion for building simple, reliable, and scalable infrastructure platforms.
Nice to Have
Experience supporting AI/ML or LLM infrastructure at scale.
Experience operating GPU fleets, high-performance compute infrastructure, or large-scale capacity planning.
Experience with multi-cloud infrastructure or hybrid cloud environments.
Experience building internal platforms or developer tooling that improves engineering velocity and production safety.
Compensation
$231,000 - $340,000 USD
Depending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices here.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
What did you think of this job?
Loading comments...
About Software Development
Software Development is one of the most dynamic and constantly evolving fields in the job market. Professionals in this area are responsible for creating, maintaining, and optimizing web, mobile, and desktop applications that impact millions of users daily.
Key languages and frameworks include JavaScript (React, Node.js, Vue.js), Python (Django, Flask), Java (Spring), PHP (Laravel), and TypeScript. Demand for full-stack developers continues to grow, especially in tech companies and startups.
Salaries range from entry-level to senior positions, with growing opportunities for remote work and international freelancing.
About Public Relations
The Public Relations (PR) area focuses on managing the reputation, image, and communication of an organization with its various stakeholders (such as clients, investors, employees, media, and the community). PR professionals develop corporate communication strategies, manage media relations (press relations), organize institutional events, and work in image crisis prevention and management.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Social Media
The Social Media area is one of the most dynamic and constantly evolving fields in digital marketing. Social media professionals are responsible for creating, managing, and optimizing brand presence on digital platforms, building engagement and community with the target audience.
Key skills include social media management (Instagram, TikTok, LinkedIn, Facebook, YouTube), social media content creation, community management, paid social media (Meta Ads, LinkedIn Ads, TikTok Ads), metrics analysis, and strategic planning. Tools like Hootsuite, Sprout Social, Buffer, Later, and analytics platforms are essential.
Social media professionals in technology companies are highly valued, especially those who master paid social, social media analytics, and content strategies for different platforms. The field offers opportunities from analyst to head of social media, with a focus on growth, engagement, and return on investment.
About Scrum Master
The Scrum Master is the professional responsible for facilitating the adoption of Scrum and agile practices within development teams. They act as servant leaders, removing impediments, promoting continuous improvement, and ensuring Scrum events and ceremonies happen in the best possible way.
Key skills include event facilitation (sprint planning, daily, review, retrospective), backlog management, team coaching, conflict resolution, and agile metrics (velocity, burndown, cycle time). Knowledge of Jira, Trello, Azure DevOps, and frameworks like Kanban, XP, and SAFe is a differentiator.
Scrum Masters in technology companies are highly valued, especially those who can promote team autonomy, create psychologically safe environments, and lead agile transformations at scale. The field offers opportunities from junior scrum master to agile coach, head of agile, and director of agile transformation.
About Information Security
The Information Security area is one of the most strategic and in-demand fields in the technology market. With the rise of cyberattacks, data breaches, and regulations like LGPD and GDPR, companies of all sizes invest heavily in professionals who can protect their digital assets.
Key specializations include Network Security, Cloud Security (AWS, Azure, GCP), Offensive Security (Penetration Testing, Red Team), Defensive Security (SOC, Blue Team), AppSec, and Security Governance. Tools like SIEM (Splunk, QRadar), firewalls, EDR, and Vulnerability Management platforms are essential.
Certifications like CISSP, CEH, OSCP, CompTIA Security+, and AWS Security Specialty are important differentiators. Information security professionals are among the highest-paid in the sector, with growing demand especially in fintechs, healthtechs, and large enterprises.
About Fullstack
Fullstack developers are versatile professionals capable of working on both frontend and backend of web and mobile applications. They master multiple technologies and can build complete products end-to-end, from the user interface to server infrastructure.
Key skills include proficiency in at least one complete stack (React/Vue/Angular + Node.js/PHP/Python/Java), databases (SQL and NoSQL), REST/GraphQL APIs, Git versioning, CI/CD, and basic infrastructure knowledge (Docker, cloud). Clean architecture, DDD, and testing are important differentiators.
Fullstack developers are highly valued in startups and companies that need versatile and autonomous professionals. The field offers opportunities from junior developer to software architect, with a focus on complete delivery, holistic product vision, and ability to work across multiple application layers.
About Customer Success
Customer Success is the area responsible for ensuring clients achieve their goals when using the product or service. It is a strategic function for retention, expansion, and customer satisfaction.
Key skills include account management, churn analysis, NPS, onboarding, upsell, and cross-sell. Knowledge of CS tools like Gainsight, Totango, and ChurnZero is a differentiator.
CS is becoming increasingly strategic in SaaS companies, with professionals directly contributing to recurring revenue growth (MRR/ARR).
Comments 0