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Safety Tech - National Travel (May Grad 2027)

interstates

National Travel
Account Manager Scrum Master Advertising

Job Score

100 pts
On-site model (+70) Account Manager (+10) Scrum Master (+10) Advertising (+10)

Take Charge of Your Career at Interstates

At Interstates, we don’t just show up to work, we show up for each other. From our headquarters in Iowa to job sites across the country, we’re doing award-winning electrical, controls, automation, and OT work that powers industrial facilities for clients here in the U.S. and around the world. Whether you’re bending conduit, wiring panels, writing code, supporting projects, or helping things run behind the scenes, you’ll be part of a crew that works hard, shares laughs, and takes pride in doing quality work. We believe in building strong teams, doing the right thing, and making a difference in the communities where we live. If you want to grow and do meaningful work, you’ll feel at home here. 


Location: Nationwide
Travel: 100% travel within the United States
Employment type: Full-time
Experience level: Entry-level; May graduates and recent graduates encouraged to apply

Graduate in May? Start your career in construction safety.

Ready to turn what you’ve learned in school into hands-on experience? As a Safety Technician with Interstates’ National Traveling Construction Team, you’ll help protect people on construction sites across the country while learning from experienced Safety Managers and Safety Directors.

You’ll support field teams through safety inspections, hazard identification, training, and accident-prevention efforts. Along the way, you’ll build practical skills, travel to a variety of projects, and establish a foundation for a long-term career in construction safety.

A great opportunity for May graduates
This entry-level, full-time role is designed for students graduating in May and recent graduates who are ready to begin work after graduation. You must be available for full-time employment and 100% domestic travel after graduation.

Previous professional safety experience isn’t required. We provide training, mentorship, and opportunities to learn on the job.

You may be a good fit if you’re…

  • Interested in safety, construction, engineering, or a related field
  • Curious about how safety practices work in real-world job-site environments
  • Comfortable communicating with people at all levels
  • Organized, detail-oriented, and ready to take initiative
  • Eager to learn, ask questions, and solve problems
  • Excited to travel and work in changing environments
  • Interested in growing your career in construction safety

What you’ll do

  • Support Safety Directors and Safety Managers in promoting a proactive safety culture on construction sites
  • Conduct job-site safety audits and help identify and address potential hazards
  • Help ensure required safety equipment and supplies are available
  • Support weekly inspections, documentation, reporting, and follow-up
  • Assist with accident, injury, and near-miss investigations
  • Participate in root-cause analyses and help identify ways to prevent future incidents
  • Help coordinate safety training, communications, and educational materials
  • Support first-aid readiness and assist with training or response as qualified and assigned
  • Attend crew, foreman, and team safety meetings
  • Assist with project start-ups and plant shutdowns
  • Build positive relationships with customers, field leaders, safety professionals, and coworkers

What you’ll bring
Required qualifications

  • Bachelor’s degree from a four-year college or university, preferably in safety, safety engineering, construction management, engineering, or a related field; or one to two years of related safety or construction experience and/or training
  • Strong written and verbal communication skills
  • Ability to track information, complete audits, and maintain accurate records
  • Sound judgment and the ability to prioritize in a fast-paced environment
  • Ability to build trust and get results without relying on direct authority
  • Willingness and ability to travel 100% throughout the United States

Preferred qualifications

  • Internship, co-op, or academic project experience in safety, construction, engineering, or a related field
  • Construction-site or industrial experience
  • Familiarity with safety inspections, incident reporting, or hazard identification
  • First-aid or CPR certification

Why Interstates?

You’ll join a team that invests in your growth and supports you as you build your career. At Interstates, we strive to create a workplace where people feel respected, supported, and encouraged to grow.

  • Caring coworkers and a culture focused on safety, teamwork, and continuous improvement
  • Career coaching and development opportunities
  • Recognition as an individual—not just an employee number
  • Flexible scheduling when project needs allow
  • Team events, celebrations, and community volunteer opportunities

Our Why: Providing opportunities for our people. Making a difference with our clients. Pursuing a better way.

Benefits

  • 401(k) with company match
  • Health, dental, and vision insurance
  • Short- and long-term disability coverage
  • Group life insurance and other benefits
  • Paid time off and holiday pay
  • Bonus incentives, including potential year-end incentives and merit increases
  • Per diem benefits, as applicable
  • Company discount program
  • Career coaching and advancement opportunities

Ready to build your career?

If you’re graduating in May and ready to put your education into action, apply today. Learn from experienced safety professionals, gain hands-on experience on projects across the country, and make a difference from day one.

 

Interstates. Let's Build Logo

What You Should Know Before You Apply

Interstates may collect personal information as part of your job application, such as your contact details, work history, education, and any information you provide. This information is used only for recruitment, to evaluate your candidacy, and to meet legal requirements. For details about our privacy practices and your rights under the California Consumer Privacy Act (CCPA), please see our Privacy Policy. By applying, you acknowledge that you have reviewed this notice.

Interstates is an EEO provider and offers a drug-free workplace.  Employment at Interstates is at-will and may be terminated at any time with or without notice or cause, except as otherwise provided by law.

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About Account Manager

The Account Manager is the professional responsible for managing and expanding the relationship with clients after the sale. They act as a strategic partner, ensuring satisfaction, retention, and account growth, connecting client needs with company solutions.

Key skills include relationship management, negotiation, upsell and cross-sell, contract renewal, account planning, business reviews, metrics analysis (NPS, churn, LTV), and CRM knowledge (Salesforce, HubSpot). Communication, empathy, and business vision are fundamental differentiators.

Account Managers in technology and SaaS companies are highly valued, especially those who can increase recurring revenue (MRR/ARR) through account expansion and churn prevention. The field offers opportunities from account executive to director of accounts, with a focus on strategic relationship, revenue growth, and customer success.

About Scrum Master

The Scrum Master is the professional responsible for facilitating the adoption of Scrum and agile practices within development teams. They act as servant leaders, removing impediments, promoting continuous improvement, and ensuring Scrum events and ceremonies happen in the best possible way.

Key skills include event facilitation (sprint planning, daily, review, retrospective), backlog management, team coaching, conflict resolution, and agile metrics (velocity, burndown, cycle time). Knowledge of Jira, Trello, Azure DevOps, and frameworks like Kanban, XP, and SAFe is a differentiator.

Scrum Masters in technology companies are highly valued, especially those who can promote team autonomy, create psychologically safe environments, and lead agile transformations at scale. The field offers opportunities from junior scrum master to agile coach, head of agile, and director of agile transformation.

About Advertising

The Advertising area is aimed at the planning, creation, and delivery of communication campaigns to promote brands, products, ideas, or services. Professionals in the sector work in advertising agencies or in-house marketing departments in creative fields (art direction, copywriting), strategic planning, account management, and media buying.

Discover Other Areas

Understand the scope of work, key skills, and tools used in different career areas.

About Agile

The Agile and Digital Transformation area is fundamental for organizations seeking efficiency and rapid adaptation. Agile professionals facilitate processes, eliminate bottlenecks, and promote a culture of continuous improvement.

Key certifications include CSM, PSM, SAFe, ICP, and Kanban. Knowledge of Scrum, Kanban, XP, and agile frameworks is essential, as are leadership and facilitation soft skills.

Senior Agile coaches and Scrum Masters are highly valued, especially in technology companies that adopt agile methodologies at scale.

About Software Development

Software Development is one of the most dynamic and constantly evolving fields in the job market. Professionals in this area are responsible for creating, maintaining, and optimizing web, mobile, and desktop applications that impact millions of users daily.

Key languages and frameworks include JavaScript (React, Node.js, Vue.js), Python (Django, Flask), Java (Spring), PHP (Laravel), and TypeScript. Demand for full-stack developers continues to grow, especially in tech companies and startups.

Salaries range from entry-level to senior positions, with growing opportunities for remote work and international freelancing.

About SEO Analyst

The SEO Analyst is the professional responsible for optimizing websites for search engines, increasing organic visibility and qualified traffic. With the growing importance of digital marketing, SEO professionals are fundamental to any online presence strategy.

Key skills include on-page and off-page SEO, technical SEO, keyword research, SEO audits, link building, optimized content creation, and metrics analysis. Tools like Google Search Console, Google Analytics, Ahrefs, Semrush, Moz, and Screaming Frog are essential for daily work.

SEO analysts in technology companies are highly valued, especially those who master technical SEO, Core Web Vitals, and data-driven content strategies. The field offers opportunities from junior analyst to head of SEO, with a focus on organic growth, domain authority, and return on investment.

About IT Governance

IT Governance is the area responsible for ensuring that information technology resources are used strategically, efficiently, and in compliance with standards and regulations. IT governance professionals ensure that technology supports business objectives in a secure and reliable manner.

Key skills include IT service management (ITIL), IT audit and compliance, risk management, business continuity, disaster recovery, metrics and indicators (SLAs, KPIs), and strategic alignment between IT and business. Frameworks like COBIT, ITIL, ISO 27001, and compliance standards are essential.

IT Governance professionals in technology companies are highly valued, especially those who master ITSM, IT audit, and risk management. The field offers opportunities from governance analyst to CIO/CTO, with a focus on efficiency, compliance, security, and business value.

About Customer Success

Customer Success is the area responsible for ensuring clients achieve their goals when using the product or service. It is a strategic function for retention, expansion, and customer satisfaction.

Key skills include account management, churn analysis, NPS, onboarding, upsell, and cross-sell. Knowledge of CS tools like Gainsight, Totango, and ChurnZero is a differentiator.

CS is becoming increasingly strategic in SaaS companies, with professionals directly contributing to recurring revenue growth (MRR/ARR).

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Design Career Guide

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Marketing Career Guide

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Finance Career Guide

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Communication Career Guide

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Product Career Guide

Product Management, Product Ownership, Agile, Scrum, and OKRs. From strategy to execution.

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Tech & Remote Glossary

Stop getting lost in interviews and job descriptions

The job market, especially within tech and global companies, has developed its own dialect. Not understanding these acronyms can make you lose valuable opportunities or poorly negotiate your contract. To end this problem, we created the Definitive Glossary for the Remote Professional.

🏢 Work Models & Routine

Async (Asynchronous Work)
A communication model where responses don't need to be immediate. Instead of back-to-back meetings, the team relies on well-structured documents, threads, and messages. It's the gold standard for global companies spanning multiple time zones.
Sync (Synchronous Work)
The opposite of Async. It requires the team to be online and available at the same time for meetings, live chats, and real-time collaboration.
Daily / Stand-up
A quick daily meeting (usually 15 minutes) common in Agile (Scrum) methodologies. The team answers three questions: What did I do yesterday? What will I do today? Are there any blockers?
All-Hands / Town Hall
A company-wide meeting involving all employees. Usually led by the founders (C-Levels) to present results, new goals, and answer team questions.
1:1 (One-on-One)
A recurring individual meeting between a professional and their direct manager. It is used for career alignment, feedback, and problem-solving, not just for project status updates.

💰 Contracts, Benefits & Compensation

PTO (Paid Time Off)
Instead of strict, categorized leave policies, modern US companies usually offer a flexible pool of days (e.g., 20 days of PTO, or even "Unlimited PTO") that you can use for vacations, sick days, or personal matters, while receiving your regular compensation.
Equity / Stock Options
Company ownership. The startup offers you the right to buy shares at a heavily discounted strike price in the future. If the company grows, goes public, or is acquired, these shares can be highly lucrative.
Vesting (Vesting Schedule)
The rule that controls your Equity. It usually lasts 4 years. You don't get all the shares on day one; you "earn" them gradually as you stay with the company. A "1-year Cliff" means you must stay for at least one year to receive your first batch of shares.
RSUs (Restricted Stock Units)
Unlike Stock Options (where you have the right to buy the stock), RSUs are actual shares the company grants you as a bonus or part of your compensation package, following a strict Vesting schedule.
Independent Contractor (1099 / B2B)
The most common international hiring model for global talent working for US companies. You act as a service provider (business-to-business), receiving the gross salary (often six-figure compensation) without standard local payroll tax deductions at the source.

🤖 Recruitment & Hiring Process

ATS (Applicant Tracking System)
The "robot" that reads your resume. Software like Greenhouse, Ashby, and Workday are used to filter candidates by keywords before a human even looks at the document. (Pro tip: this is why your resume must be clean, semantic, and have the right keywords).
JD (Job Description)
The document that lists the responsibilities, technical requirements, and benefits of the open position.
Cultural Fit
The interview stage that evaluates if your core values, communication style, and worldview align with the company's culture. This is the ultimate test of your Soft Skills.
Onboarding
The integration process. It's the period of your first few weeks at the company, where you get your access credentials, learn about the culture, study the internal documentation, and understand how the product works.

🚀 How to use this to your advantage?

The secret isn't just knowing what these acronyms mean, but using them actively. If during an interview for a premium tech role you ask, "How does your PTO policy and Vesting schedule work?", the recruiter will immediately perceive you as a high-level professional, familiar with the global market standards.

The remote job market requires preparation. And having the right vocabulary is the first big step to securing six-figure proposals and standing out among thousands of applicants.

Expert Tip

The Evolution of Support and Customer Success

The Evolution of Support and Customer Success: Opportunities, Tools, and the New Professional Profile

Discover how customer service evolved from a cost center into the ultimate growth and retention engine for the world's leading tech and SaaS companies.

The Current Landscape: From Cost Center to Revenue Engine

Historically, customer support was viewed by companies merely as a reactive department, focused on troubleshooting technical issues and closing tickets. However, with the consolidation of the SaaS (Software as a Service) business model and the subscription economy, the game has drastically changed.

Today, Customer Experience (CX) and Customer Success (CS) are the pillars of a company's financial sustainability. The logic is simple: in a highly competitive market, the Customer Acquisition Cost (CAC) is incredibly high. Losing a customer (Churn) means bleeding money. The modern support professional is, in reality, a strategist focused on retention, account expansion (Upsell/Cross-sell), and ensuring that the client achieves their desired outcomes using the product.

"Acquiring a new customer is anywhere from five to 25 times more expensive than retaining an existing one." — Harvard Business Review

Customer Support vs. Customer Success: Understanding the Difference

Although both areas walk hand-in-hand, their roles and success metrics in the job market are distinct. Understanding this difference is crucial for anyone looking to enter or advance in this career:

  • Customer Support: Predominantly reactive and transactional. The focus is on the speed and efficiency of issue resolution. Common metrics include First Response Time (FRT), Mean Time to Resolution (MTTR), and Customer Satisfaction Score (CSAT).
  • Customer Success: A proactive and long-term function. The goal is to ensure the customer extracts maximum value from the product. CS professionals analyze the Health Score, conduct Quarterly Business Reviews (QBRs), and directly target Net Retention Revenue (NRR) while combating Churn.

Market Opportunities and Global Remote Work

The global market for B2B Support and CS professionals is hotter than ever. Startups and major international corporations are massively hiring talent worldwide to provide 24/7 coverage across different time zones.

Opportunities range from entry-level roles, such as Customer Support Representative (CSR), to high-level executive positions like Key Account Manager, Implementation Specialist, Customer Success Manager (CSM), and Head of CX. For professionals with native or fluent English, "Global Remote" and "US Remote" positions offer highly competitive six-figure compensation packages, equity, and aggressive benefits.

Tech Stack: The Tools You Must Master

To pass through the rigorous ATS (Applicant Tracking Systems, like Greenhouse or Ashby) used by top-tier tech companies, your resume must showcase familiarity with the platforms that orchestrate the customer journey. The most demanded tools include:

  • Zendesk and Intercom: The global leaders in ticket management, asynchronous chat, and omnichannel support automation.
  • Salesforce and HubSpot: Essential CRMs (Customer Relationship Management) to maintain data history and alignment between Sales and Support teams.
  • Jira and Confluence: Atlassian tools crucial for escalating frontline bugs directly to the Engineering and Product teams.
  • Gainsight and Totango: Enterprise-grade platforms specifically built for Customer Success, used to monitor portfolio health predictively.

The Profile of the Modern CX Professional

The stereotype of the agent reading from a rigid script is a thing of the past. Tech recruiters are looking for a profile that blends emotional intelligence with analytical (data-driven) capabilities. The most valued competencies today are:

  1. Empathy and Resilience: The ability to de-escalate frustrated clients and turn crises into loyalty-building opportunities.
  2. Flawless Asynchronous Communication: Especially in remote work environments, clarity in writing emails, documentation, and chat threads is non-negotiable.
  3. Data Literacy: Knowing how to read dashboards, spot where users are getting stuck in the product, and suggest improvements based on hard data.
  4. Product Vision: Modern support acts as the primary feedback loop between the end-user and the Engineering and UX Design teams.