Assistant Service Manager
bozzuto
Job Score
70 ptsAt Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
Primary Responsibilities:
Your mantra is preserve and protect. You bring your passion for people and the trades to work with you every day. You’re a doer but you can also motivate others. As a jack of all trades and an advocate for the community’s asset preservation, you instill in everyone you interact with a sense of Bozzuto pride.
As an Assistant Building Maintenance Manager, your primary responsibilities include:
- Leading by example and being a role model for the standards and behaviors consistent with the core values and culture of Bozzuto
- Showing care and concern for our residents through timely follow ups and meticulous completion of their apartment service tickets
- Resolving maintenance issues in the area of HVAC, electrical, plumbing and appliance repair
- Managing the make-ready and apartment turnover process with attention to detail and timeliness so apartments can be leased and new residents can move in
- Preserving the value of the building by consistently executing on preventative maintenance programs
- Preserving the beauty of the building and the safety of the community through general upkeep and cleanliness, snow removal and grounds maintenance
- Sustaining peak efficiency operation levels for all property components
- Adhering to applicable building, county and safety codes/standards, while running an accident-free operation
- Working weekends and participating in the emergency on-call rotation
What You Bring to Us:
- 5+ years of experience in the trades, facilities and/or residential building maintenance
- Strong leadership aptitude and supervisory experience preferred
- An HVAC, EPA and/or NAPE certification
- Knowledge of risk management, OSHA and MSDS
- Proficiency with HVAC, plumbing, electrical trades and appliance repair
- Basic carpentry, drywall and painting skills
- Exposure to complex mechanical systems such as central plant, split systems, boilers and chillers desired
- A safety mindset and an eye for detail
- A builder’s mentality (know it like you built it!)
- Excellent communication skills both written and verbal
- A sharp professional appearance
- Basic proficiency with the Microsoft Office suite and comfort using various technology platforms, apps and computer programs
- Availability for emergency situations at the property, including an on-call rotation
- The ability to exert 25 to 50 pounds of force frequently and/or 10 to 20 pounds of force constantly, climb stairs, use ladders and work in varying weather conditions
This position is eligible for additional bonus opportunities.
- Competitive compensation.
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Retirement planning. We offer a 401k program with a company match.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
- A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
Bozzuto is proudly an Equal Opportunity Employer.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About QA and Testing
QA and Software Testing are fundamental to ensure the quality and reliability of applications. QA professionals ensure that the delivered product meets requirements and is free of critical defects.
Key skills include manual and automated testing, Selenium, Cypress, Playwright, Postman, JMeter, and CI/CD pipeline knowledge. Performance and security testing are differentiators.
With the adoption of DevOps and continuous deployment, the demand for automation QAs and SDETs continues to grow.
About Scrum Master
The Scrum Master is the professional responsible for facilitating the adoption of Scrum and agile practices within development teams. They act as servant leaders, removing impediments, promoting continuous improvement, and ensuring Scrum events and ceremonies happen in the best possible way.
Key skills include event facilitation (sprint planning, daily, review, retrospective), backlog management, team coaching, conflict resolution, and agile metrics (velocity, burndown, cycle time). Knowledge of Jira, Trello, Azure DevOps, and frameworks like Kanban, XP, and SAFe is a differentiator.
Scrum Masters in technology companies are highly valued, especially those who can promote team autonomy, create psychologically safe environments, and lead agile transformations at scale. The field offers opportunities from junior scrum master to agile coach, head of agile, and director of agile transformation.
About Agile
The Agile and Digital Transformation area is fundamental for organizations seeking efficiency and rapid adaptation. Agile professionals facilitate processes, eliminate bottlenecks, and promote a culture of continuous improvement.
Key certifications include CSM, PSM, SAFe, ICP, and Kanban. Knowledge of Scrum, Kanban, XP, and agile frameworks is essential, as are leadership and facilitation soft skills.
Senior Agile coaches and Scrum Masters are highly valued, especially in technology companies that adopt agile methodologies at scale.
About Backend
The Backend area is responsible for all server logic, APIs, databases, and infrastructure that support web and mobile applications. Backend professionals ensure that systems are scalable, secure, and performant.
Key skills include languages like PHP, Java, Python, Ruby, Go, and Node.js, frameworks like Laravel, Spring Boot, Django, and Express, databases (MySQL, PostgreSQL, MongoDB, Redis), software architecture (clean architecture, DDD, microservices), and API security (OAuth, JWT).
Backend developers in technology companies are highly valued, especially those who master microservices architecture, cloud computing, and high-scale performance. The field offers opportunities from junior developer to software architect, with a focus on scalability, security, and efficiency.
About Advertising
The Advertising area is aimed at the planning, creation, and delivery of communication campaigns to promote brands, products, ideas, or services. Professionals in the sector work in advertising agencies or in-house marketing departments in creative fields (art direction, copywriting), strategic planning, account management, and media buying.