Assistant General Manager
bozzuto
Job Score
70 ptsAt Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
Primary Responsibilities
You’re a role model, people person, jack-of-all-trades. Which is how you successfully "do" and lead, and why you enjoy the variety that comes with accomplishing both. You’re passionate about apartment living, connecting with the local community and creating experiences for our residents that bring both of these together. You’re a quick thinker and thrive in a fast-paced environment, yet your obsession for details positions you perfectly for this second in command role.
As an Assistant General Manager (AGM), your primary responsibilities include:
- Leading by example, living the standards and behaviors consistent with the core values and culture of Bozzuto
- Contributing to the achievement of established financial objectives by collecting resident rent, posting rental receipts and managing delinquency
- Achieving occupancy levels by conducting informative and personalized tours of the community which result in new leases
- Building brand loyalty and reaching resident retention goals by striving to ensure every resident interaction is positive
- Ensuring that the community’s interior and exterior are impeccable and the team appropriately represents the Bozzuto brand with a crisp, professional appearance
- Respectfully coaching and mentoring team members when the PM/GM is not present
- Working weekends when prospective residents are out looking for their new home, one to two weekends per month with two days off during the week
You Create Value by
- Building a motivating environment that encourages your team to give their very best
- Stepping in and taking responsibility for leading when the GM is not present
- Connecting with people by engaging in meaningful conversations that demonstrate your concern and genuine desire to make them feel at home
- Taking responsibility for solving customers issues with care and enthusiasm
- Jumping in and covering for your team members when needed
- Seeking out opportunities to get to know and understand your residents
What You Bring to Us
- 4 year college degree or equivalent relevant experience
- 2+ years of experience in the property management, hospitality or retail industries
- Exposure to rent collection processes, budgets and account receivables
- Proficient in leveraging social media platforms such as Facebook and Instagram and a passion to create and deliver engaging and distinctive content
- Outstanding communication skills, both written and verbal
- A sharp professional appearance
- Competent with industry software (YARDI preferred), apps and computer programs
- Sales aptitude
This position is eligible for additional bonus opportunities.
- Competitive compensation.
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Retirement planning. We offer a 401k program with a company match.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
- A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
Bozzuto is proudly an Equal Opportunity Employer.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Web Designer
The Web Designer is the professional responsible for creating visual interfaces for websites, web applications, and landing pages, combining aesthetics, usability, and user experience. They transform business needs into functional and responsive layouts that communicate brand identity.
Key skills include UI design, responsive design, prototyping (Figma, Sketch, Adobe XD), wireframing, design systems, accessibility (WCAG), information architecture, and basic HTML/CSS knowledge. Knowledge of UX design, motion design, and front-end is a differentiator.
Web Designers in technology companies are highly valued, especially those who master design systems, design tokens, and can create interfaces that convert and engage. The field offers opportunities from junior web designer to product designer and design lead.
About Mobile Development
Mobile Development is one of the most dynamic and constantly evolving fields in the technology market. With billions of smartphones worldwide, the demand for qualified mobile developers continues to grow exponentially.
Key stacks include Flutter (Dart), React Native (JavaScript/TypeScript), Kotlin (Android native), Swift (iOS native), and hybrid frameworks like Ionic and Capacitor. Knowledge of mobile architecture (MVVM, Clean Architecture), mobile CI/CD (Fastlane, Bitrise, Codemagic), and App Store/Google Play publishing are essential.
Senior mobile developers are highly valued professionals, with competitive salaries and many remote work opportunities at international companies. Specializing in cross-platform or native is a strategic career decision.
About Technical Support
Technical Support is essential to ensure customer satisfaction and retention. Support professionals resolve technical issues, document solutions, and identify patterns that can lead to product improvements.
Key skills include troubleshooting, customer service, technical documentation, ITIL knowledge, and ticketing tools (Zendesk, Freshdesk, Intercom).
Technical support has evolved from a reactive to a proactive function, with high-level professionals working in Customer Engineering and Support Engineering.
About People Analyst
The People Analyst is the professional responsible for transforming people data into strategic insights for HR decision-making. They combine data analysis knowledge with people management vision to help organizations understand workforce metrics, turnover, engagement, and diversity.
Key skills include people analytics, workforce analytics, turnover and retention analysis, HR metrics (time-to-hire, cost-per-hire, e-NPS), data visualization (Power BI, Tableau, Visier), workforce planning, and compensation analysis. Knowledge of statistics, SQL, and people analytics tools is a differentiator.
People Analysts in technology companies are highly valued, especially those who can translate complex people data into actionable insights for retention, diversity, and growth strategies. The field offers opportunities from HR analyst to head of people analytics, with a focus on data-driven people management.
About Social Media
The Social Media area is one of the most dynamic and constantly evolving fields in digital marketing. Social media professionals are responsible for creating, managing, and optimizing brand presence on digital platforms, building engagement and community with the target audience.
Key skills include social media management (Instagram, TikTok, LinkedIn, Facebook, YouTube), social media content creation, community management, paid social media (Meta Ads, LinkedIn Ads, TikTok Ads), metrics analysis, and strategic planning. Tools like Hootsuite, Sprout Social, Buffer, Later, and analytics platforms are essential.
Social media professionals in technology companies are highly valued, especially those who master paid social, social media analytics, and content strategies for different platforms. The field offers opportunities from analyst to head of social media, with a focus on growth, engagement, and return on investment.
Comments 0