Senior Manager, Ai/Ml Engineering
syndigo
Chicago, Illinois, United States
AI
Job Score
80 pts
On-site model (+70)
AI (+10)
Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.
Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.
Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.
**This is a hybrid position that requires 2 days per week in the office at our Chicago location**
We’re looking for a results-driven Sr. Manager, AI/ML Engineering to build, scale, and lead high-performing teams delivering production-grade AI systems. This role sits at the intersection of engineering, data science, and product - owning the end-to-end lifecycle from concept through deployment, monitoring, and continuous optimization.
You’ll play a critical role in shaping our AI strategy, translating business needs into scalable solutions, and driving execution discipline across complex, enterprise-grade systems.
HOW WE’LL BE WINNING TOGETHER DAY TO DAY
- Lead and scale AI/ML engineering teams delivering production-ready systems (not just prototypes)
- Drive end-to-end ownership of ML lifecycle: data pipelines, model development, deployment, observability, and iteration
- Partner cross-functionally with Product, Data Science, Architecture, and Engineering to align priorities and execution
- Translate business requirements into AI/ML solutions, technical roadmaps, and delivery plans
- Establish and improve engineering execution standards (planning, estimation, delivery, quality)
- Ensure scalability, reliability, and cost efficiency of AI/ML systems in production
- Build and evolve MLOps practices, including monitoring, model health, and performance optimization
- Use data and metrics to drive decision-making, prioritization, and continuous improvement
- Coach, mentor, and develop engineering talent while raising the overall performance bar
- Communicate complex AI concepts clearly to executive stakeholders
WE SHOULD TALK IF THIS SOUNDS LIKE YOU
- 8–12+ years in software engineering, with 4–6+ years in AI/ML or data platforms
- 2–4+ years managing and developing engineering teams
- Proven experience leading teams delivering production-grade AI/ML systems
- Strong experience with:
- ML pipelines, model deployment, and MLOps
- Modern AI stack (Python, Databricks, cloud platforms, APIs, LLM/GenAI frameworks)
- Enterprise-scale data systems and architectures
- Experience driving end-to-end delivery from concept to production and ongoing optimization
- Track record of improving engineering execution and delivery predictability
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Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or related field
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Experience in enterprise SaaS, data, or AI-driven organizations
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Background in high-growth or transformation environments preferred
For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement.
Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity. This position is Bonus Eligible.
Budgeted Salary Range:
$180,000—$200,000 USD
Diversity, Equity & Inclusion
To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.
Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.
Syndigo Job Applicant Privacy Notice
At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.
About Artificial Intelligence
Artificial Intelligence is currently the fastest-growing field in the technology market. The revolution in generative models (GPT, Claude, Gemini) has created massive demand for AI-specialized professionals.
Key areas of practice include Machine Learning Engineering, MLOps, Prompt Engineering, AI Research, and Applied AI. Python, TensorFlow, PyTorch, and LLM knowledge are essential skills.
AI salaries are the highest in the technology sector, with many remote work opportunities at international companies.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Audiovisual
The Audiovisual area is responsible for producing, editing, and creating video and audio content for various platforms. With the exponential growth of digital content, audiovisual professionals are fundamental for brands that want to communicate visually and impactfully.
Key skills include video production and editing (Premiere Pro, DaVinci Resolve, Final Cut), motion graphics (After Effects), animation (Blender, Cinema 4D), sound design, podcast production, live streaming (OBS Studio), and photography. Knowledge of visual storytelling, rhythm, and art direction is a differentiator.
Audiovisual professionals in technology companies are highly valued, especially those who master motion graphics, social media videos, and content for digital platforms. The field offers opportunities from videomaker to head of audiovisual, with a focus on creativity, technical quality, and storytelling.
About QA and Testing
QA and Software Testing are fundamental to ensure the quality and reliability of applications. QA professionals ensure that the delivered product meets requirements and is free of critical defects.
Key skills include manual and automated testing, Selenium, Cypress, Playwright, Postman, JMeter, and CI/CD pipeline knowledge. Performance and security testing are differentiators.
With the adoption of DevOps and continuous deployment, the demand for automation QAs and SDETs continues to grow.
About Marketing
The Marketing area is strategic for the growth and positioning of any company. It encompasses traditional marketing, brand management, market research, trade marketing, product marketing, and market intelligence. Marketing professionals are responsible for planning and executing strategies that connect brands to their target audience.
Key skills include brand management, market research, competitive analysis, product marketing, trade marketing, pricing, relationship marketing, and channel development. Knowledge of research tools (Nielsen, Kantar, Ipsos), BI, and advanced spreadsheets is a differentiator.
Marketing professionals in technology companies are highly valued, especially those who master product marketing, go-to-market strategy, and data-driven marketing. The field offers opportunities from analyst to CMO, with a focus on growth, brand positioning, and return on investment.
About Customer Service
The Customer Service / Client Relations area is essential for ensuring customer satisfaction, retention, and a good relationship. Professionals in this field are the primary interface for communication, handling inquiries, requests, feedback, and ensuring a high-quality day-to-day experience. Skills in communication, problem-solving, empathy, and patience are indispensable.
About Graphic Designer
The Graphic Designer is the professional responsible for creating visual pieces for print and digital communication, from visual identity and logos to marketing materials and packaging. They combine creativity with technique to convey messages visually and impactfully.
Key skills include Adobe Photoshop, Illustrator, and InDesign, CorelDRAW, visual identity design, typography, color theory, packaging design, and motion graphics. Knowledge of vector illustration, offset/digital printing, and print production is a differentiator.
Graphic Designers in technology companies are highly valued, especially those who master social media design, infographics, and can create materials that strengthen brand visual identity. The field offers opportunities from junior graphic designer to art director and design director.