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Director Workplace Operations

fivetran

Oakland, California, United States, AMER
IT Governance

Job Score

80 pts
On-site model (+70) IT Governance (+10)

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About Us

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.

As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We're looking for an exceptional leader to serve as our Director of Workplace & Engagement, part of our Employee Experience team. This is a senior leadership role with global scope: you'll set the strategy and vision for Fivetran's workplace experience across our 10 global office locations, and help drive engagement for all employees, including our remote workforce. In short, you'll help create amazing employee experiences everywhere Fivetran operates.

In this role, you'll own and scale the team that manages Fivetran's global offices and events, and you'll develop and continuously refine a robust, strategic plan for fully serviced office options (WeWork, etc.) across our footprint. Deep international experience is an absolute priority for this role, as is the judgment to operate as a strategic partner to the broader Employee Experience and Finance leadership teams. We're looking for that special leader who thrives leading and inspiring a team of dedicated Workplace professionals across geographies, and who wants to thoughtfully help remote employees feel a genuine sense of belonging and engagement. As the senior leader of this function, the individual in this role will be expected to go into a local office regularly and to travel to other global locations as needed.

  • Business acumen and expertise in identifying the strategic factors to weigh when making decisions about leased local offices vs. short-term/flexible options (WeWork, Regus, etc.) across a 10-location global portfolio
  • Ability to effectively build the business case, including working closely with Finance to determine overall global budget
  • Ability to strategically direct and advise international brokers to procure the most appropriate and cost-effective options for Fivetran while balancing the needs of the business across regions
  • Skillfully able to elicit the right business requirements from the business and assess what options are viable at each of Fivetran's global locations
  • Experienced in lease terms and negotiations, able to work in close partnership with Finance to produce the best result for Fivetran across multiple countries
  • Broad knowledge of U.S. and international commercial real estate and WFH/hybrid trends, using data to make the best business recommendations for Fivetran's Future of Work

This is a full-time position based out of our Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use

  • Google Suite

What You’ll Do

  • Set the strategic vision for and lead a team of creative, driven individuals to create best-in-class workplace experiences for employees, candidates, and visitors across all 10 Fivetran office locations globally
  • Serve as the senior strategic partner to Finance and other stakeholders on overall office space strategy and management — balancing employee experience with global budgetary requirements
  • Own the plan and criteria for determining when to pursue a leased office vs. another option (WeWork, Spaces, Regus, etc.) across the U.S. and abroad
  • Drive the global employee experience calendar and company events strategy throughout the year, keeping inclusion and belonging top of mind with every project across every region
  • Own vendor selection strategy and guidelines, manage vendor service contracts, lead periodic and ongoing performance and financial reviews, conduct RFPs, and monitor the performance of the team, including service providers, across all 10 locations
  • Oversee attendance and other workplace metrics globally to keep the business informed of attendance and spending trends
  • Own and execute on-target financial budgets across all sites; partner with Finance to track monthly and quarterly metrics at a global portfolio level
  • Represent Workplace & Engagement in senior leadership forums, translating workplace strategy into business outcomes for company leadership

Skills We’re Looking For

  • Business acumen and expertise in identifying the strategic factors to weigh when making decisions about a leased local office vs. short-term options (WeWork, Regus, etc.)
  • Ability to effectively build the business case, including working closely with Finance to determine overall budget
  • Ability to effectively and strategically direct and advise international brokers to procure the most appropriate and cost-effective options for Fivetran while balancing the needs of the business
  • Skillfully able to elicit the right business requirements from the business and assess what options are viable and what are not
  • Experienced in lease terms and negotiations, able to work in close partnership with Finance to produce the best result for Fivetran
  • Broad knowledge of U.S. and overseas commercial real estate and WFH trends to help analyze and use data to make the best business recommendations for Fivetran's Future of Work
  • 10+ years of workplace, facilities, or office management experience, including significant experience managing a multi-country/global office portfolio (10+ locations a strong plus)
  • 7+ years of people management experience, including managing managers
  • Demonstrated leadership in experience design and/or culture-building programs at a global scale
  • Superb people management skills — a track record of leading, developing, and retaining strong teams
  • Excellent prioritization skills — able to distinguish between the important and the urgent, and know how to appropriately tackle each challenge
  • Strong influencing skills and the ability to work collaboratively and cross-functionally with senior stakeholders
  • Ability to handle unexpected changes and challenges with poise and a collaborative mindset

#LI-HYBRID #LI-SR1

 

The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.

Oakland Pay Range
$169,465$211,831 USD

 

Perks and Benefits

  • 100% employer-paid medical insurance*
  • Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days off
  • RSU stock grants*
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.


We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.     

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.


We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

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About IT Governance

IT Governance is the area responsible for ensuring that information technology resources are used strategically, efficiently, and in compliance with standards and regulations. IT governance professionals ensure that technology supports business objectives in a secure and reliable manner.

Key skills include IT service management (ITIL), IT audit and compliance, risk management, business continuity, disaster recovery, metrics and indicators (SLAs, KPIs), and strategic alignment between IT and business. Frameworks like COBIT, ITIL, ISO 27001, and compliance standards are essential.

IT Governance professionals in technology companies are highly valued, especially those who master ITSM, IT audit, and risk management. The field offers opportunities from governance analyst to CIO/CTO, with a focus on efficiency, compliance, security, and business value.

Discover Other Areas

Understand the scope of work, key skills, and tools used in different career areas.

About Web Master

The Web Master is the professional responsible for maintaining, securing, and ensuring the technical performance of websites and web applications. They manage servers, hosting infrastructure, uptime monitoring, and ensure everything runs fast and reliably.

Key skills include server management (Apache, Nginx), hosting (AWS, Google Cloud, Azure), CDN (Cloudflare), SSL, DNS, web security (WAF, firewall), performance (Core Web Vitals, cache, compression), and versioning (Git, CI/CD). Knowledge of Docker, WordPress, cPanel, and monitoring (Sentry, New Relic) is a differentiator.

Web Masters in technology companies are highly valued, especially those who master DevOps, SRE, and can guarantee uptime and performance at scale. The field offers opportunities from junior webmaster to SRE and infrastructure engineer, with a focus on reliability, security, and speed.

About Tech Recruiter

The Tech Recruiter is a professional specialized in recruiting technology talent, from developers to AI engineers and DevOps professionals. They combine technical knowledge with recruitment skills to evaluate and attract highly qualified candidates.

Key skills include technical screening, analysis of technical profiles (GitHub, portfolios, blogs), knowledge of software stacks and architectures, networking in tech communities and events. Proficiency with tools like LinkedIn Recruiter, Gem, Ashby, and technical assessment platforms is a differentiator.

Tech Recruiters are scarce and highly paid professionals, especially those who can map and access passive talent in competitive markets like AI, data engineering, and cloud computing.

About Agile

The Agile and Digital Transformation area is fundamental for organizations seeking efficiency and rapid adaptation. Agile professionals facilitate processes, eliminate bottlenecks, and promote a culture of continuous improvement.

Key certifications include CSM, PSM, SAFe, ICP, and Kanban. Knowledge of Scrum, Kanban, XP, and agile frameworks is essential, as are leadership and facilitation soft skills.

Senior Agile coaches and Scrum Masters are highly valued, especially in technology companies that adopt agile methodologies at scale.

About Business Intelligence

Business Intelligence (BI) is the area responsible for transforming raw data into strategic information for decision-making. BI professionals build dashboards, reports, and analyses that help companies understand their performance and identify growth opportunities.

Key skills include data modeling (star schema, snowflake), ETL (extraction, transformation, loading), advanced SQL, BI tools (Power BI, Tableau, Looker), data warehousing, KPIs, and business metrics analysis (MRR, churn, cohort). Knowledge of dbt, Airflow, and data pipelines is a differentiator.

BI professionals in technology companies are highly valued, especially those who master data visualization, analytics engineering, and can translate complex data into actionable insights for the business. The field offers opportunities from BI analyst to head of data, with a focus on data-driven decision making.

About Sales

The Sales area is responsible for generating revenue and expanding the customer base. B2B and B2C sales professionals are fundamental for sustainable growth of any organization.

Key skills include prospecting, negotiation, CRM (Salesforce, HubSpot), sales enablement, and value consulting. The consultative and data-driven approach is increasingly valued.

Consultative sellers and senior Sales Managers have very high earning potential, with OTE (On-Target Earnings) that can exceed monthly salaries in technology companies.

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Tech & Remote Glossary

Stop getting lost in interviews and job descriptions

The job market, especially within tech and global companies, has developed its own dialect. Not understanding these acronyms can make you lose valuable opportunities or poorly negotiate your contract. To end this problem, we created the Definitive Glossary for the Remote Professional.

🏢 Work Models & Routine

Async (Asynchronous Work)
A communication model where responses don't need to be immediate. Instead of back-to-back meetings, the team relies on well-structured documents, threads, and messages. It's the gold standard for global companies spanning multiple time zones.
Sync (Synchronous Work)
The opposite of Async. It requires the team to be online and available at the same time for meetings, live chats, and real-time collaboration.
Daily / Stand-up
A quick daily meeting (usually 15 minutes) common in Agile (Scrum) methodologies. The team answers three questions: What did I do yesterday? What will I do today? Are there any blockers?
All-Hands / Town Hall
A company-wide meeting involving all employees. Usually led by the founders (C-Levels) to present results, new goals, and answer team questions.
1:1 (One-on-One)
A recurring individual meeting between a professional and their direct manager. It is used for career alignment, feedback, and problem-solving, not just for project status updates.

💰 Contracts, Benefits & Compensation

PTO (Paid Time Off)
Instead of strict, categorized leave policies, modern US companies usually offer a flexible pool of days (e.g., 20 days of PTO, or even "Unlimited PTO") that you can use for vacations, sick days, or personal matters, while receiving your regular compensation.
Equity / Stock Options
Company ownership. The startup offers you the right to buy shares at a heavily discounted strike price in the future. If the company grows, goes public, or is acquired, these shares can be highly lucrative.
Vesting (Vesting Schedule)
The rule that controls your Equity. It usually lasts 4 years. You don't get all the shares on day one; you "earn" them gradually as you stay with the company. A "1-year Cliff" means you must stay for at least one year to receive your first batch of shares.
RSUs (Restricted Stock Units)
Unlike Stock Options (where you have the right to buy the stock), RSUs are actual shares the company grants you as a bonus or part of your compensation package, following a strict Vesting schedule.
Independent Contractor (1099 / B2B)
The most common international hiring model for global talent working for US companies. You act as a service provider (business-to-business), receiving the gross salary (often six-figure compensation) without standard local payroll tax deductions at the source.

🤖 Recruitment & Hiring Process

ATS (Applicant Tracking System)
The "robot" that reads your resume. Software like Greenhouse, Ashby, and Workday are used to filter candidates by keywords before a human even looks at the document. (Pro tip: this is why your resume must be clean, semantic, and have the right keywords).
JD (Job Description)
The document that lists the responsibilities, technical requirements, and benefits of the open position.
Cultural Fit
The interview stage that evaluates if your core values, communication style, and worldview align with the company's culture. This is the ultimate test of your Soft Skills.
Onboarding
The integration process. It's the period of your first few weeks at the company, where you get your access credentials, learn about the culture, study the internal documentation, and understand how the product works.

🚀 How to use this to your advantage?

The secret isn't just knowing what these acronyms mean, but using them actively. If during an interview for a premium tech role you ask, "How does your PTO policy and Vesting schedule work?", the recruiter will immediately perceive you as a high-level professional, familiar with the global market standards.

The remote job market requires preparation. And having the right vocabulary is the first big step to securing six-figure proposals and standing out among thousands of applicants.

Expert Tip

The Audiovisual Revolution in the Digital Age

Discover the skills, cloud tools, and strategic mindsets that tech giants, global agencies, and startups demand from video professionals in 2026.

The audiovisual market has undergone a radical transformation. The era when the best opportunities were restricted solely to traditional film studios or television networks is over. Today, the massive volume of premium hiring—including 100% remote positions and six-figure compensation packages—comes from tech companies, digital product startups, Growth Marketing agencies, and streaming-focused production houses.

To stand out in this new landscape, it is no longer enough to just "know how to cut video." The modern professional must be a visual problem solver, possessing a deep understanding of audience retention, cross-platform formats, and cloud-based workflows.

1. Master Cloud Workflows and Collaboration

If you are looking for a global remote position, the first barrier you will face is infrastructure. International production companies and tech startups no longer ship external hard drives via mail. They require candidates who know how to operate seamlessly within real-time review and collaboration ecosystems.

  • Frame.io: It has become the industry standard (now natively integrated into Adobe). Knowing how to manage real-time feedback and version control using Frame.io is an absolute prerequisite for senior editors.
  • Proxy Workflows: Mastering the creation and editing of proxies in Premiere Pro or DaVinci Resolve is non-negotiable for anyone editing 4K/6K footage remotely on standard internet connections.
"The ability to collaborate asynchronously and manage media in the cloud is no longer a perk, but the backbone of modern post-production teams." — Frame.io Insider

2. Embrace Integrated Artificial Intelligence

The fear of being replaced by AI is common, but corporate reality tells a different story: companies are actively hiring professionals who leverage AI to multiply their productivity. Tech recruiters are looking for talent who can automate tedious tasks and focus on high-level art direction.

  • Generative AI: Tools like Runway Gen-2, Midjourney, and Adobe Firefly are being used to create storyboards, expand backgrounds (Generative Fill), and generate auxiliary assets for Motion Graphics on the fly.
  • Audio and Roto AI: Using tools like Adobe Podcast AI for one-click audio cleanup and DaVinci Resolve's Magic Mask for automatic rotoscoping reduces hours of manual labor to mere minutes. Highlight these efficiency gains on your resume.

3. Your Portfolio is Your Ultimate Currency

In the audiovisual universe, your text-based resume matters far less than your Showreel. However, the most common mistake is creating a Reel filled only with pretty pictures and upbeat music, devoid of context.

According to hiring guidelines from top agencies listed on Motionographer, a top-tier portfolio must feature:

  1. The "Breakdown": Don't just show the final render. Show the layers, the color correction (before/after), or the raw shapes in After Effects. Prove that you are the architect behind the work.
  2. Focus on Results: If a video you edited for a TikTok Ads campaign increased conversion rates by 30%, state that clearly in the project description. Data-driven results secure B2B contracts.
  3. The Right Platforms: Forget Google Drive links. Host your work on Vimeo (for high-quality playback without ads) or Behance (for detailed project case studies). Even better: have your own dedicated website.

4. Soft Skills and B2B Dynamics

Video editors and motion designers often work in silos, but in modern tech companies, they are fully immersed in agile methodologies (Scrum/Kanban). You will need to interact daily with Copywriters, Product Managers, and Growth Analysts.

Knowing how to receive critical feedback without taking it personally, understanding the difference between a "technical revision" and a "strategic revision," and communicating rendering deadlines clearly are the soft skills that guarantee your retention in high-paying remote roles.

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