Project Manager, Specialty Travel & Events
reedmackay
London
Project Management
Project Manager
Public Relations
Job Score
100 pts
On-site model (+70)
Project Management (+10)
Project Manager (+10)
Public Relations (+10)
At Reed & Mackay, we are more than a global leader in travel and event management; we are a team united by passion, care, and entrepreneurial spirit. As a unique brand within the Navan Group, we provide deep sector expertise and customised programmes from offices across the globe.
With over 60 years of innovation in service, our success is built on delivering flexibility, reassurance, and insight to our clients. Our built-for-service technology and high-touch expertise removes the hassle from travel and event management, connecting businesses globally while keeping their people productive and safe and their costs down.
Looking for the next opportunity? Join our dynamic, inclusive culture, where your ideas are valued, your growth is supported, and your contributions help shape the future of global travel and events.
About the Role
As a Project Manager, Specialty Travel and Events, you will lead the mobilisation, implementation, and delivery of complex projects across Navan's Specialty Travel portfolio, including UK Government, Navan Events, Healthcare Professionals (HCP), and Energy & Marine. Your primary goal is to ensure successful project delivery from contract conception through to operational handover, driving stakeholder satisfaction, operational readiness, and long-term client success.
You will act as the central point of coordination across clients, suppliers, and internal teams, ensuring projects are delivered on time, within budget, and in full compliance with contractual, operational, and regulatory requirements. This role requires exceptional project management expertise, strong stakeholder engagement skills, and the ability to navigate complex, multi-workstream environments while maintaining the highest standards of governance and service delivery.
What You'll Do
- Serve as the overall project lead for contract mobilisations, service implementations, and strategic initiatives across UK Government, Navan Events, HCP, and Energy & Marine accounts.
- Lead and direct complex, multi-stakeholder projects from initiation and planning through launch, operational handover, and transition into business-as-usual operations.
- Develop and maintain detailed project plans, timelines, milestones, and governance structures to ensure successful delivery against agreed objectives.
- Coordinate cross-functional teams including Operations, Finance, People, Technology, Legal, Procurement, and Client Services to drive alignment and execution.
- Ensure operational readiness through effective project management, testing, training, process validation, and launch preparation activities.
- Monitor project performance, proactively identify risks, issues, and dependencies, and drive mitigation plans to support successful outcomes.
- Build and maintain trusted relationships with clients, internal stakeholders, suppliers, and delivery partners to ensure strategic alignment and effective communication.
- Lead project governance activities, including status reporting, steering committees, stakeholder updates, and executive-level communications.
- Ensure all contractual obligations, service requirements, and regulatory standards are met throughout the project lifecycle.
- Evaluate post-implementation performance, capture lessons learned, and drive continuous improvement across project management practices within the Specialty Travel and Events business.
What We're Looking For
- Significant experience in Project Management within SaaS, technology or similarly complex operational environments.
- Demonstrated experience leading large-scale, multi-stakeholder projects from planning through implementation and operational handover.
- Strong understanding of project governance, risk management, change management, and stakeholder engagement best practices.
- Experience managing projects within highly regulated or compliance-driven sectors, such as Government, Healthcare, Energy, Marine, or Professional Services would be beneficial, but not essential.
- Exceptional project planning, organisational, and strategic problem-solving skills with the ability to manage multiple workstreams simultaneously.
- High EQ and strong communication skills, with the ability to influence and engage stakeholders at all levels of an organisation.
- Proven ability to build trusted relationships with clients, suppliers, and cross-functional teams.
- Strong attention to detail and commitment to quality, governance, and operational excellence.
- Drive for results, customer-focused mindset, and a proactive approach to delivering successful project outcomes.
- Bachelor's degree preferred or equivalent professional experience.
Equal Opportunities
At Reed & Mackay we welcome everyone with an open mind and an open heart. This is because we knowpeoples' different experiences, identities and backgrounds helps us to build a culture where everyone can collaborate and be their authentic selves, whilst feeling safe, valued and included.
Reed & Mackay is committed to providing equal opportunities by assessing all potential candidates according to their skills, knowledge, qualifications and capabilities. No regard will be given to factors such as age, gender, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion, disability or neurodivergence, or other applicable legally protected characteristics when making any employment decisions, including hiring.
Reasonable adjustments or accommodations will be provided, where required, and in line with local laws, to candidates who have a disability or are neurodivergent. Please notify us of your requirements at recruitment@reedmackay.com.
About Project Management
Project Management is essential to ensure strategic initiatives are delivered on time, within scope, and with quality. PM professionals coordinate teams, manage risks, and communicate with stakeholders.
Key methodologies include PMBOK, PRINCE2, Scrum, and Kanban. Tools like Jira, Asana, Monday, and MS Project are widely used in daily work.
Certifications like PMP and PgMP are important differentiators in the market, with growing demand in technology and consulting companies.
About Project Manager
The Project Manager is the professional responsible for planning, executing, and controlling projects end-to-end, ensuring they are delivered on time, within budget, and with the expected quality. With the growing complexity of businesses, project management professionals are fundamental to organizational success.
Key skills include planning and scheduling, scope, cost, risk, quality, and resource management, stakeholder communication, cross-functional team leadership, and use of agile and traditional methodologies. Certifications like PMP, PRINCE2, and Six Sigma are important differentiators.
Project Managers in technology companies are highly valued, especially those who master agile methodologies (Scrum, Kanban), tools like Jira and MS Project, and can deliver complex projects efficiently. The field offers opportunities from project analyst to head of PMO, with a focus on execution, governance, and business value.
About Public Relations
The Public Relations (PR) area focuses on managing the reputation, image, and communication of an organization with its various stakeholders (such as clients, investors, employees, media, and the community). PR professionals develop corporate communication strategies, manage media relations (press relations), organize institutional events, and work in image crisis prevention and management.
Discover Other Areas
Understand the scope of work, key skills, and tools used in different career areas.
About Branding
Branding is the area responsible for building, managing, and strengthening a brand's identity and market value. Branding professionals create strategies that define how the brand is perceived by the public, from the logo to the complete customer experience.
Key skills include brand strategy, visual identity, brand guidelines, positioning, naming, brand voice, market research, brand equity, and brand management. Knowledge of graphic design (Figma, Illustrator, Photoshop), storytelling, and brand experience is a differentiator.
Branding professionals in technology companies are highly valued, especially those who master employer branding, digital branding, and can build strong, memorable brands in competitive markets. The field offers opportunities from brand designer to head of brand, with a focus on identity, differentiation, and perceived value.
About Traffic Manager
The Traffic Manager is the professional responsible for planning, executing, and optimizing paid media campaigns across various digital platforms. With the competitiveness of the digital market, paid traffic professionals are essential for generating qualified leads and maximizing return on advertising investment.
Key skills include campaign management on Google Ads, Meta Ads, LinkedIn Ads, and TikTok Ads, media planning, metrics analysis (ROAS, CPA, CPC, CTR), A/B testing, remarketing, and landing page creation. Tools like Google Analytics, Google Tag Manager, Hotjar, and automation platforms are essential.
Traffic managers in technology companies are highly valued, especially those who master performance marketing, conversion funnel optimization, and scaling strategies. The field offers opportunities from media analyst to head of performance, with a focus on growth, budget efficiency, and return on investment.
About Data
The Data field has undergone a radical transformation with the rise of Generative AI. Data professionals are fundamental for evidence-based decision-making across all industries.
Key specializations include Data Engineering, Data Science, Business Intelligence, Machine Learning Engineering, and Analytics. Tools like SQL, Python, Spark, dbt, and cloud platforms (AWS, GCP, Azure) are essential.
The data market continues with high demand and salaries among the most competitive in the technology sector, with many remote work opportunities.
About Digital Marketing
Digital Marketing is a constantly expanding field, driven by e-commerce growth and the need for a strong digital presence. Marketing professionals master tools like Google Ads, Meta Ads, HubSpot, Google Analytics, and automation platforms.
Most sought-after specializations include Growth Marketing, Performance, SEO, Content Marketing, and Growth Hacking. The combination of creativity with data analysis is the most valued differentiator in the market.
The market offers opportunities in both agencies and technology companies, with competitive salaries and remote work possibilities.
About Technical Support
Technical Support is essential to ensure customer satisfaction and retention. Support professionals resolve technical issues, document solutions, and identify patterns that can lead to product improvements.
Key skills include troubleshooting, customer service, technical documentation, ITIL knowledge, and ticketing tools (Zendesk, Freshdesk, Intercom).
Technical support has evolved from a reactive to a proactive function, with high-level professionals working in Customer Engineering and Support Engineering.