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Manager Security Engineer, Operations

fivetran

Remote, Massachusetts, United States, AMER
Information Security

Job Score

80 pts
On-site model (+70) Information Security (+10)

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About Us


Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

About the Role

Fivetran + dbt  is seeking a Manager of Security Operations, Incident Detection and Response, to bolster and improve the robustness and security of the platform and the entire enterprise. This people-leadership role is hands-on and execution-focused, requiring deep expertise in security operations, incident detection and response, AI-driven security automation, and securing multi-tenant SaaS environments. You'll build and lead a high-performing team, own the detection and response technology stack, and serve as the accountable leader for incident response across the entire enterprise, ensuring threats are detected, contained, and remediated quickly from endpoint to cloud to production.

This is a full-time remote position based out of the US (EST Time Zone).

Technologies You’ll Use

Crowdstrike, Okta, Google Workspace, Wiz, Open Source, Notion, JIRA

What You’ll Do

  • People Leadership: Lead, mentor, and develop a team of detection and response engineers and analysts. Set clear goals, manage performance, and grow careers while fostering a culture of ownership, curiosity, and urgency.
  • Hiring & Team Building: Recruit, hire, and onboard top security talent. Define team structure, roles, on-call rotations, and hiring plans to scale the team alongside the business.
  • Enterprise Incident Response: Own the incident response program for the entire enterprise, including investigation, containment, eradication, remediation, and post-incident review. Act as incident commander for major security events and coordinate with Legal, Privacy, Communications, and executive leadership.
  • Detection Engineering: Build, optimize, and maintain high-fidelity detections across cloud, identity, endpoint, SaaS, and application layers, using threat-informed approaches such as MITRE ATT&CK to close coverage gaps.
  • AI-Driven Security Operations: Drive the adoption of AI, including LLMs and AI agents, to automate alert triage, enrichment, investigation, and response. Evaluate and integrate AI capabilities to scale the team, and build detections for threats targeting AI systems and AI usage across the enterprise.
  • Multi-Tenant SaaS Security: Design detection and response strategies tailored to a multi-tenant SaaS platform, including tenant isolation, cross-tenant access, and customer data protection. Lead customer-impacting incident response and coordinate customer notifications.
  • Security Technology Ownership: Own the security operations technology stack, including SIEM, SOAR, EDR/XDR, cloud detection and response, and log pipelines. Manage the roadmap, budget, and vendor relationships.
  • Threat Hunting & Intelligence: Lead proactive threat hunting and integrate threat intelligence to identify and mitigate emerging threats before they impact the business.
  • Cross-Team Collaboration: Work directly with engineering, infrastructure, IT, application security, and GRC teams to integrate detection and response practices and remediate risks across build pipelines, runtime environments, and corporate systems.
  • Tooling & Automation: Develop and maintain automation, playbooks, and integrations to streamline security processes and provide self-service security tools to the organization.
  • Security Standards & Metrics: Implement consistent security controls, monitoring, and alerting across the enterprise. Define and report on key metrics such as mean time to detect (MTTD) and mean time to respond (MTTR), and support compliance requirements.
  • Knowledge Sharing: Stay up to date with trends in security operations, incident response, cloud security, and AI security, applying this knowledge to improve the Fivetran platform's security posture.

Skills We’re Looking For

  • Security Operations & Incident Response Expertise: Deep expertise in detecting, investigating, and responding to security incidents, with a track record of leading enterprise-wide incident response.
  • People Management: Proven experience managing, hiring, and developing security teams, including setting priorities, managing performance, and building a strong team culture.
  • Multi-Tenant SaaS Experience: Extensive experience securing and responding to incidents in multi-tenant SaaS environments at scale, with a strong understanding of tenant isolation and customer data protection.
  • AI Proficiency: Hands-on experience applying AI, including LLMs and AI agents, to security operations to automate detection, triage, and response, and a strong understanding of the risks AI introduces.
  • Cloud & Infrastructure Security: Strong experience with cloud platforms (e.g., AWS, GCP, Azure), Kubernetes, and containerized environments, including cloud-native logging and detection.
  • Detection & Response Tooling: Proficiency with SIEM, SOAR, EDR/XDR, identity, and cloud detection tools, and experience integrating them into automated workflows.
  • Technology Ownership: Experience owning a security technology roadmap, including tool selection, budgets, and vendor management.
  • Problem-Solving: Excellent problem-solving and troubleshooting skills, with the ability to make sound decisions under pressure in fast-paced environments.
  • Communication: Strong communication skills with the ability to effectively collaborate with and educate engineering teams, and to communicate clearly with executives and customers during incidents.
  • Curiosity & Urgency: Demonstrates strong curiosity, a sense of urgency, and a hands-on approach to diving deep into complex technical problems to drive timely and effective solutions.


#LI-Remote  #LI-AM1

The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.

Pay Range
$186,701—$233,376 USD

 

Perks and Benefits

  • 100% employer-paid medical insurance*
  • Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
  • RSU stock grants*
  • Professional development and training opportunities
  • Company virtual happy hours, free food, and fun team-building activities
  • Monthly cell phone stipend
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.


We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.     

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

To learn more about our candidate privacy policy, you can read our statement here.


We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

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About Information Security

The Information Security area is one of the most strategic and in-demand fields in the technology market. With the rise of cyberattacks, data breaches, and regulations like LGPD and GDPR, companies of all sizes invest heavily in professionals who can protect their digital assets.

Key specializations include Network Security, Cloud Security (AWS, Azure, GCP), Offensive Security (Penetration Testing, Red Team), Defensive Security (SOC, Blue Team), AppSec, and Security Governance. Tools like SIEM (Splunk, QRadar), firewalls, EDR, and Vulnerability Management platforms are essential.

Certifications like CISSP, CEH, OSCP, CompTIA Security+, and AWS Security Specialty are important differentiators. Information security professionals are among the highest-paid in the sector, with growing demand especially in fintechs, healthtechs, and large enterprises.

Discover Other Areas

Understand the scope of work, key skills, and tools used in different career areas.

About Project Management

Project Management is essential to ensure strategic initiatives are delivered on time, within scope, and with quality. PM professionals coordinate teams, manage risks, and communicate with stakeholders.

Key methodologies include PMBOK, PRINCE2, Scrum, and Kanban. Tools like Jira, Asana, Monday, and MS Project are widely used in daily work.

Certifications like PMP and PgMP are important differentiators in the market, with growing demand in technology and consulting companies.

About Graphic Designer

The Graphic Designer is the professional responsible for creating visual pieces for print and digital communication, from visual identity and logos to marketing materials and packaging. They combine creativity with technique to convey messages visually and impactfully.

Key skills include Adobe Photoshop, Illustrator, and InDesign, CorelDRAW, visual identity design, typography, color theory, packaging design, and motion graphics. Knowledge of vector illustration, offset/digital printing, and print production is a differentiator.

Graphic Designers in technology companies are highly valued, especially those who master social media design, infographics, and can create materials that strengthen brand visual identity. The field offers opportunities from junior graphic designer to art director and design director.

About Ecommerce Manager

The Ecommerce Manager is the professional responsible for the entire strategic and operational management of online stores and marketplaces. They lead teams, define pricing, promotion, and catalog strategies, and monitor online sales performance across multiple platforms.

Key skills include catalog management, dynamic pricing, seasonal campaigns (Black Friday, Cyber Monday), marketplace management (Amazon, Mercado Livre, Shopee, Magalu), paid traffic, CRO, and team management. Knowledge of Shopify, VTEX, WooCommerce, Google Ads, Meta Ads, and performance metrics is a differentiator.

Ecommerce Managers in technology companies are highly valued, especially those who master multi-marketplace management, checkout optimization, and mobile commerce strategies. The field offers opportunities from ecommerce manager to head of ecommerce, with a focus on revenue, customer experience, and growth.

About Digital Marketing

Digital Marketing is a constantly expanding field, driven by e-commerce growth and the need for a strong digital presence. Marketing professionals master tools like Google Ads, Meta Ads, HubSpot, Google Analytics, and automation platforms.

Most sought-after specializations include Growth Marketing, Performance, SEO, Content Marketing, and Growth Hacking. The combination of creativity with data analysis is the most valued differentiator in the market.

The market offers opportunities in both agencies and technology companies, with competitive salaries and remote work possibilities.

About Sales

The Sales area is responsible for generating revenue and expanding the customer base. B2B and B2C sales professionals are fundamental for sustainable growth of any organization.

Key skills include prospecting, negotiation, CRM (Salesforce, HubSpot), sales enablement, and value consulting. The consultative and data-driven approach is increasingly valued.

Consultative sellers and senior Sales Managers have very high earning potential, with OTE (On-Target Earnings) that can exceed monthly salaries in technology companies.

Career Guides

Technology Career Guide

Planning, skills, interviews, and professional growth in IT, Data Science, DevOps, and Product.

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Design Career Guide

UX/UI, Graphic Design, Product Design. Portfolio, tools, interviews, and growth in the Design field.

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Marketing Career Guide

SEO, Paid Media, Growth, Content Marketing. Certifications, tools, and strategies to grow in Digital Marketing.

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Finance Career Guide

Financial market, investments, corporate finance, certifications, and strategies to grow in the financial field.

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Communication Career Guide

Journalism, PR, Corporate Communication, Content Marketing, and Multimedia Production.

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Administration Career Guide

Business Management, HR, Logistics, Consulting, Project Management, and Entrepreneurship.

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Data Career Guide

Data Science, Data Engineering, BI, Machine Learning, and AI. From training to the job market.

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Product Career Guide

Product Management, Product Ownership, Agile, Scrum, and OKRs. From strategy to execution.

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Tech & Remote Glossary

Stop getting lost in interviews and job descriptions

The job market, especially within tech and global companies, has developed its own dialect. Not understanding these acronyms can make you lose valuable opportunities or poorly negotiate your contract. To end this problem, we created the Definitive Glossary for the Remote Professional.

🏢 Work Models & Routine

Async (Asynchronous Work)
A communication model where responses don't need to be immediate. Instead of back-to-back meetings, the team relies on well-structured documents, threads, and messages. It's the gold standard for global companies spanning multiple time zones.
Sync (Synchronous Work)
The opposite of Async. It requires the team to be online and available at the same time for meetings, live chats, and real-time collaboration.
Daily / Stand-up
A quick daily meeting (usually 15 minutes) common in Agile (Scrum) methodologies. The team answers three questions: What did I do yesterday? What will I do today? Are there any blockers?
All-Hands / Town Hall
A company-wide meeting involving all employees. Usually led by the founders (C-Levels) to present results, new goals, and answer team questions.
1:1 (One-on-One)
A recurring individual meeting between a professional and their direct manager. It is used for career alignment, feedback, and problem-solving, not just for project status updates.

💰 Contracts, Benefits & Compensation

PTO (Paid Time Off)
Instead of strict, categorized leave policies, modern US companies usually offer a flexible pool of days (e.g., 20 days of PTO, or even "Unlimited PTO") that you can use for vacations, sick days, or personal matters, while receiving your regular compensation.
Equity / Stock Options
Company ownership. The startup offers you the right to buy shares at a heavily discounted strike price in the future. If the company grows, goes public, or is acquired, these shares can be highly lucrative.
Vesting (Vesting Schedule)
The rule that controls your Equity. It usually lasts 4 years. You don't get all the shares on day one; you "earn" them gradually as you stay with the company. A "1-year Cliff" means you must stay for at least one year to receive your first batch of shares.
RSUs (Restricted Stock Units)
Unlike Stock Options (where you have the right to buy the stock), RSUs are actual shares the company grants you as a bonus or part of your compensation package, following a strict Vesting schedule.
Independent Contractor (1099 / B2B)
The most common international hiring model for global talent working for US companies. You act as a service provider (business-to-business), receiving the gross salary (often six-figure compensation) without standard local payroll tax deductions at the source.

🤖 Recruitment & Hiring Process

ATS (Applicant Tracking System)
The "robot" that reads your resume. Software like Greenhouse, Ashby, and Workday are used to filter candidates by keywords before a human even looks at the document. (Pro tip: this is why your resume must be clean, semantic, and have the right keywords).
JD (Job Description)
The document that lists the responsibilities, technical requirements, and benefits of the open position.
Cultural Fit
The interview stage that evaluates if your core values, communication style, and worldview align with the company's culture. This is the ultimate test of your Soft Skills.
Onboarding
The integration process. It's the period of your first few weeks at the company, where you get your access credentials, learn about the culture, study the internal documentation, and understand how the product works.

🚀 How to use this to your advantage?

The secret isn't just knowing what these acronyms mean, but using them actively. If during an interview for a premium tech role you ask, "How does your PTO policy and Vesting schedule work?", the recruiter will immediately perceive you as a high-level professional, familiar with the global market standards.

The remote job market requires preparation. And having the right vocabulary is the first big step to securing six-figure proposals and standing out among thousands of applicants.

Expert Tip

The Ultimate Guide to Global E-commerce

The Ultimate Guide to Global E-commerce: Careers, Technology, and the Best Opportunities

By Mondywork | Career and Technology Insights

How borderless digital commerce is shaping the future of work and creating high-value, six-figure roles for Managers and Engineers.

1. The Current Landscape of Global E-commerce

E-commerce is no longer just a "digital storefront"; it has become the core revenue engine for the world's biggest brands. According to projections by eMarketer, global retail e-commerce sales continue to break records, easily surpassing the multi-trillion-dollar mark annually.

Today, the market thrives in the era of Cross-Border Commerce, where consumers buy from brands across continents with the same ease as a local purchase. To sustain this massive operation, companies are investing heavily in cloud infrastructure, data-driven smart logistics, and modern tech architectures like Headless Commerce — where the front-end (user interface) is completely decoupled from the back-end (sales engine), ensuring lightning-fast loading speeds and highly personalized experiences.

2. The Pillars of the Operation: Who Makes E-commerce Happen?

Behind every "1-Click Buy" button, there is a complex engineering structure bridging business and technology. Two fundamental professionals stand out in this ecosystem:

The E-commerce Manager

This is the strategic brain of the business. The E-commerce Manager isn't just a digital inventory keeper; they are performance analysts obsessed with metrics and growth.

  • Core Responsibilities: Conversion Rate Optimization (CRO), P&L (Profit and Loss) management, catalog curation, dynamic pricing, and coordinating traffic campaigns alongside the Marketing team.
  • Key Metrics: CAC (Customer Acquisition Cost), LTV (Lifetime Value), ROAS (Return on Ad Spend), and Churn Rate.
  • Ideal Profile: Highly analytical, data-driven, with strong cross-departmental leadership skills (uniting logistics, marketing, and tech).

The E-commerce Engineer (Developer)

The technological arm and executor of the business vision. Developers focused on e-commerce are highly valued because they understand that every millisecond of latency in the code translates to lost revenue.

  • Core Responsibilities: Building and maintaining storefronts, complex API integrations (ERPs, CRMs, Payment Gateways, and shipping providers), developing custom themes, and ensuring information security (PCI Compliance).
  • Tech Stack: Varies by platform, but mastering JavaScript (React/Next.js for Headless), Node.js, GraphQL, and specific template languages (like Liquid for Shopify) is essential.
  • Ideal Profile: Technical problem-solver with a strong business acumen, deeply focused on Web Performance (Core Web Vitals) and scalability.

3. The Biggest Market Players (SaaS and PaaS Platforms)

To succeed in this field, it is crucial to master or be deeply familiar with the giants that power virtual stores globally:

Shopify / Shopify Plus:
The Canadian giant dominates the global SaaS market. With a massive app ecosystem and Liquid as its template language, Shopify Plus is the go-to choice for scalable enterprise brands. Shopify Developers are in incredibly high demand across the US and European markets.
VTEX:
A Latin American powerhouse that became a formidable global player, now listed on the NYSE. The VTEX IO architecture, based on React and Node.js, changed the game for Enterprise development. VTEX Managers and Devs have guaranteed opportunities in large B2B and B2C corporations.
Magento (Adobe Commerce):
Known for its extreme robustness and flexibility (PaaS/On-Premise). It requires solid knowledge of PHP and complex software architecture. It is the platform of choice for massive, highly customized operations.
Salesforce Commerce Cloud:
Aimed at the top of the pyramid (large enterprise accounts), it integrates seamlessly into the Salesforce CRM ecosystem, requiring highly specialized professionals versed in its proprietary languages and corporate processes.

4. Where Are the Best Opportunities and How to Break In?

The e-commerce market is one of the biggest hubs for global remote jobs. US and European companies are actively seeking top-tier talent worldwide, offering aggressive compensation (often six-figure salaries in USD or EUR) to professionals who can scale their operations.

For those looking to enter or pivot to this area:

  1. Specialize in a Platform: Being a "Generic Developer" pays the bills, but being a "VTEX IO Specialist" or a "Shopify Expert" multiplies your market value. Pursue official certifications.
  2. Master APIs and Integrations: Modern e-commerce doesn't live in a vacuum. Knowing how to connect a store to a logistics system, a marketing automation software (like Klaviyo or Brevo), or a global ERP is the most valued skill today.
  3. Build a Real Portfolio: For devs, create test stores, build a public app for the Shopify App Store, or contribute to Headless projects. For managers, showcase real conversion optimization cases and campaign management on your LinkedIn.
  4. Flawless Technical Communication: Fluent English (especially asynchronous communication for documentation, Jira tickets, and Slack) is the golden key to unlocking those US Remote and global six-figure roles.
"In e-commerce, the code isn't just software; it's the store itself. If the site crashes on Black Friday, the company bleeds money. That's why highly qualified professionals in this field are never out of work."

Accelerate Your Career with Mondywork

Whether you are a business strategist or a software engineer, the best E-commerce and Tech jobs—including global remote opportunities—are published daily on our board.

Golden Tip: Browse the Mondywork platform, set up your customized Job Alerts on our homepage, and ensure your resume highlights the technologies mentioned in this article. The market won't wait, and your next big global opportunity might be just one click away.